On a long road trip with my two small dogs, we went to the beach for the first time. My little…read morechihuahua mix, Sammy, had a bad reaction to the sand I guess and got very itchy, which stirred up some hot spots. I went to petco for hotspot treatment spray (with tea tree oil) and then poor Sammy spent all night long hacking and coughing and gagging due to the sprays strong scent I was able to make same day appointment with this vet clinic and they were very nice. They even called when they had a cancellation to see if I wanted to come in early. Susan treated my Sammy very well. She asked about her history and gave her a steroid shot for the itching and antibacterial hot spot spray as a back up for the remainder of our road trip. No complaints. Only thanks!

Thank you so much for getting Max in on a busy day! We did…read morenot have to derail our vacation, got some peace of mind, and really appreciated the low cost. Really saved us from a lot of hassle and our dog is feeling much better. Thank you for taking the time:)

Animals are happy and well cared-for at the Animal Inn and Wellness Center. Friendly staff members…read moregive pets individual attention. My puppy is having a great time. Dog runs are both indoor and outdoor. Play yards are great for running and "making friends ". There are many flexible options: doggie day care as well as overnight and longer-term stays. Veterinarian-owned. Highly recommended. Other pets besides dogs, too.

Overall good care was taken of our dog . But... there are…read moremany extra charges once you check in; Each dog has its own kennel with narrow outside run. If you want your dog to have playtime in the big yard. It cost an extra $10 per play time. 10 minutes at a time. If you bring your own canned food to be served to your dog as well as dry food which you provide, there is an extra charge to serve wet food at each feeding. This kennel is the only boarding facility on the island. We would not use this kennel again if there were other options. We found their extra fees excessive.

I was out for fun & beautiful country & so enjoyed the trail ride. I love love love equines…read more Equines can feel the heartbeat & intention of rider. I was calm my horse was calm. My only disappointment, I didn't hear or see a Sasquatch yet that's most likely a good thing. My horse & I probably would have Freaked Out. Sincerely a tourest

I couldn't in good faith give Horseshu a glowing review or recommend it to friends or family…read moredespite the fact that the owner was perfectly lovely to us and even extended a 5% discount on our beginner's forest ride. The resources and the good intentions are definitely there at Horseshu. That being said, I had a several expectations that were not met. I feel that a beginner's ride should include a quick 5-10 minute safety overview before riding, an explanation of what the ride will consist of (i.e. "We will ride around the arena for 5 minutes until you feel comfortable, then head out to the trail for one hour, then circle back to this arena."), some time getting to know the horses and being introduced to their names and personalities, time for photos in the woods, and a partially-narrated tour with information about local flora and fauna. None of these amenities expectations were met, much to my disappointment. Therefore, I feel that the ride was not a good value. Our guide was callous and resentful. He used curse words several times which for me was not a big deal, but if I had been visiting with my family (and/or children) it would have been distressing. It's possible I caught him on an off day. I had to ask for nearly everything including just getting the name of the horse I was riding.

OK vet ... but Jim Lehocky has not been on San Juan Island for over 10 years. (I don't know where…read morehe might be now -- 2022.) This listing should be removed.

Five stars x 100! I cannot say enough positive things about the doctor and her staff…read more Having a sick cat is never fun and being on an island makes every emergency just a little bit harder. Dr Guard and her assistant managed to see me on a Friday with a same-day appointment and gave my cat absolutely stellar care. What could have been a nightmare became a calm, compassionately-handled situation and I am confident about Luke's diagnosis and treatment plan. Communication was top-notch, the office is bright and airy, parking was easy, and I just could not be more grateful. Thank you, Guardian team!

we visited Guardian vet hospital when we were on San Juan for a month stay because our dog was…read morehaving GI issues. Dr. Guard gave our dog a more thorough inspection than we've ever had at home in Seattle, and provided expert diagnosis of our dog's issues. We were walked through her logic process / decision tree, educated along the way, given space to ask a lot of questions, and given a range of options. The care was top notch, I walked away immensely impressed by the transparency of the diagnosis. the follow on communication by email was superb. Within a day, our dog's GI issues had greatly subsided, suggesting that the diagnosis was also accurate. I will be driving back to San Juan from Seattle for GI related care at this vet hospital.

I just took their email survey but my review lacked any explanation of how good of an experience my…read morelast visit went. I brought my Morkie in, for what I suspected was a possible ear infection, thankfully it wasn't. I told the assistant, I didn't feel confident when cleaning his ears. I always feel that I'm going to hurt him. She took the time to explain the setup and supplies I would need, then Dr.George walked me through the process and so forth. I know something so simple, but I walked out that morning feeling more informed and confident about caring for my little one. To the assistant, sorry I forgot your name but YOU WERE AMAZING! I don't doubt, you love your job!

Awful service. I don't want to go into it, but do not go!…read more Vet promised something and didn't follow through. I had to call and call, and then reception ignored all my calls. No texts or calls or emails were responded to. Not even to the office manager. The only person I complained about up front was a new gal who was quite rude to me. She told me they couldn't do what I was asking and snickered, saying, "Ummm, I can't just TELL the very to do something,​" which is not what I asked.​ I asked her to ASK him to follow through on what he said he would do... Which was to send in a script if my kitten had further symptoms. He told me to go to urgent care. What??? My car just needed abx. ​​​​​​​ I'm not sure what to say. Don't see the male doctor with the last name Deol. ​​​​​​​​​

Three weeks ago our dog slipped out of his collar, ran across the street and got hit by a car going…read moretoo fast. The driver kept going. My son witnessed the entire event. We rushed to the AEC - they immediately opened the door for us, brought a gurney and helped us with our dog. They started CPR. Their staff was compassionate, calm, and provided us the necessary information in a very supportive way. In the end, our dog passed away. They did all they could to help our dog, while also helping us through this traumatic event.

Absolutely amazing. Such caring and sweet people working there. And my dog felt so comfortable.read more

Dr. Milan Milovancev is truly a godsend! He saved my dog's life. We were able to schedule an…read moreelective surgery just before it turned into an emergency thanks to his quick consultation and ability to move forward with surgery right away. Dr. Milan took the time to answer every single one of my questions, explain the details thoroughly, and develop a plan that prioritized my dog's success while also being mindful of financial constraints. He focused on the essential tests that made the surgery possible for me to afford, and it was always clear that his top priority was my pet's well-being and quality of life. He is exceptional at what he does, and I will always be grateful I found him. The techs were also fantastic; walking me through the pre- and post-op process with care and professionalism. That said, the business side of this hospital left a very different impression. The financial policies feel rigid, profit-driven, and disconnected from the compassion their medical staff provides. My dog's gallbladder surgery was around $10k and they required full upfront payment before even beginning check-in. This drastically delayed check and check out unnecessarily. They do not offer direct pay options with insurance providers and insisted this was somehow a "benefit" to me. In reality, requiring $10k cash or card upfront- and even refusing checks- puts families in heartbreaking positions during emergencies. The check-in process was stressful and impersonal. My dog wasn't even taken back until the payment fully cleared, which took about 30 minutes while I worked with my bank to lift a daily card limit. During checkout, I was immediately presented with a card machine for an additional $850 balance before they would even start preparing my dog for release. There was no warm greeting, no conversation about how my dog did- just a transaction. It made me feel like seeing my dog again was contingent on payment, which overshadowed the relief I felt knowing the surgery was successful. While the front desk is urgent and quick to demand the money- they cannot answer a single billing question from your receipt. In summary: The medical staff here, especially Dr. Milan, are outstanding and truly care about pets and their families. Unfortunately, the administrative and financial side of the clinic delivers a cold, business-first experience that undermines the incredible work being done in the operating room. If Dr. Milan were to practice elsewhere, I would follow him without hesitation. Huge tip: if you are traveling from out of town or just want an additional night right next to their 24/7 urgent care the hotel has a contract with them that provides a great discount. Edit/ post review: the surgical/medical team is just awesome. Called and helped me with post operation help.

The staff was exceptional and provided me with thorough information at the initial consultation and…read morefollow up care was outstanding. My dog had TPLO surgery and she is now 100% back to her old self! From the initial consultation to post-surgery care, to rehabilitative services, everyone seemed focused on our goal, which was for my dog to be able to run (her favorite activity) and live her best life. We can't say enough good things about everyone, from the staff at the front desk, to the techs providing information, to anyone (everyone!) who took my calls post-surgery as we worked through a significant healing process. We opted for rehab services and couldn't have found a better care team!

I saw a vehicle(with this website on it) parked in the sun for well over an hour. They had left…read moretheir very elderly dog in the car. Windows were barely open and when they took the dog out, it couldn't stand on its own, as it was extremely over heated. The authorities were called on them. I do hope they are charged with animal cruelty. I wouldn't take my cat to someone who can't even take care of their own animal.

Seven years ago I posted a review of Sally grooming my 7 cats. I am now down to 3 and she is still…read moregrooming for me. Unfortunately, due to her trailer issues you have to drive to her home in Langford but it is still worth it to have the cats handled so wonderfully and gently. Still think she is the greatest.