I arrived at 7 am for an oil change , they took my vehicle right away. Great customer serviceread more

Recently put up a 2 star review on a brake line issue. After driving found barke leak is still…read morehappening. She told me ABS module was bad and all alarms were in. A crawled under to see where it was leaking and found my ABS module was in plugged, so I plugged it back in and all my alarms cleared. I went back tell her about what I found and where it's leaking and she said they only worked on rear module and my vehicle has multiple ABS modules and they didn't work on that one. So she lied, there is only one.

Like many reviews down below, I too can protest to the owner of this place. I went here on a…read morerecommendation and was going to just get parts only but the owner coerced me into having my trailer serviced in person; which was a big mistake from the moment he opened his mouth and started talking to me. Brought in the trailer and simply asked what the approximate price was going to be, and he said he was going to spend the most money on the best parts possible but didn't seem to have a clue as to the final price then and there. I did not really appreciate not being told even a ballpark number. You'd think that after 42+ years Steve would have an idea but all he wanted to talk about was how costly it's going to be, the job would take a week, and what-not. Steve is like one of those people you fear talking to because he cannot keep his line of thought straight, reasonability, jokingly, and business tactic professionalism straight. Like a crazy person not taking their meds. With the rambling getting to me I become forwardly stern and stated several times that I would give him no blank check and needed an estimate as soon as possible before ANY work could start. Steve agreed and said some lady would call me by 8:30am the next morning. I exhaustedly left knowing this wasn't over. Next day I received no morning call and so I called at 9:30am and spoke with the service team (they are good people) and reminded them I needed a quote before work could start. At about 10am no more than 30m later I get a call with the price, and that the job was 95% completed already without asking and no way to turn back. I was astounded! Jaw dropped! The price was high too and not on my crosshairs. I did not sign for the work to start nor did I tell them to start nor did I have any idea what the costs would be. The owner Steve went against our conversation and told the techs to start, and so they finished. Think about it. You call on a service contractor to do a job, say build a deck in your backyard, and the job will not start without getting a quote signed off by you. Imagine coming home and the deck job was all complete before you even knew any detail at all! Omg right? Crazy. The problem stems from the owner. Steve is a Baby boomer who is still holding on but needs to retire and just get out of the way. His ramblings and wrongness and doings shown clearly on his person and acts. Don't know if he's bleached by the son, delusional from a health problem, or is just so used to getting blank checks from whomever doesn't care that he's breaking one off inside everybody. Steve should not be working and should be retired but since he's the owner he called the shots. He told his service team to start work without asking me as he previously discussed and agreed, then failed to do. When asked why this happened he didn't have an answer and said anyone else would have just had it done, or he'll revert all repairs. Only he couldn't do that without the help of his staff who stepped in and made the situation palpable. Buyer beware. High prices. Gouging tactics. Irresponsible business owner. The technicians are good people caught in the crossfire though which is why I gave 2 stars instead of 1. You are much better off going to Boyz n their Toyz (marine & trailer) or Spindrift (campers) on Cudjoe Key. They'll shoot straight with you 100% every single time.

They mounted and balanced my trailer tire on my rim and charged me $161.25. That is nearly twice…read morewhat the tire cost.

We needed repairs done to our sailboat after an intense sail. The team was very responsive. They…read morespent time explaining the issues and possible causes. The owner was very helpful and the technicians were proficient. They cleaned the filters, got the engine running, and bled the fuel system. They were respectful of the vessel. Highly recommend Luis!

Been using Marathon Diesel Repair for many years. They are extremely reliable. Luis has been diesel…read moremechanic for over 20 years and is very knowledgeable. His guys came by and were very helpful. I will never have my boat worked on by any other mechanic. If you want the best in business you need to come to Marathon Diesel. They came highly recommended from Mastry Engine Center. I would highly recommend you use them for all your diesel needs !

Had an exhaust leak on my Toyota Highlander. Took it in, they diagnosed the problem within 10 mins,…read moreand had me out of the door in under 30. Didn't try to scam or overcharge me. Solid service.

Came in for an oil change and tire rotation. I was in and out within forty minutes. Staff was…read morefriendly and knowledgeable, and also treated my truck with respect.

I had a gasket leaking oil on a 2007 Lexus Rx350. Martin fixed that but the engine light came on…read moreafter the gasket was replaced. He found that a sensor had gone bad and replaced it. I drove it to Miami to check it out and it runs so good. Thank you for not giving up on my car! Denise B.

Zero stars. Took…read moretruck in for installation of break booster assembly. Also asked them to look into why passenger wiper was not working. I go around to pick up truck, and some "methed up" guy was using JB weld and zip ties to try and fix it. He hands me a plate and two screws from where he was trying to fix wiper under hood and walks away. When I left with the truck the ac was blowing 10% capacity and truck had VERY rough, looping idle, that it never had before. I immediately returned the truck. At first they agreed it wasn't running that way when it was dropped off. But after another day of having the truck, he explained "methed up" guy couldn't find the issue and it wasn't caused by them. It's an old truck. So unprofessional and unacceptable! When the new shop shows me how they messed it up, we will be going to court to pay for the new fix and all the uber rides in between. DO NOT USE THIS SHOP. https://chatgpt.com/share/6a049d15-54ac-83ea-8c51-acb9e7355214

Ernest and his staff were very helpful and took the time to listen to our concern and resolved the…read moreissue. We now have a new place we feel confident to take our truck even if we live in Key West and highly recommend, Tommy the Owner is the best.

We had work done on our truck. Excellent service and price! Highly recommend them. Thank You Ron!…read more Tim and Melissa

Terrible place...booked online, paid deposit, ordered tires...received several messages confirming…read moremy appointment and drove 50 miles to their location...I get there and they don't even have the tires...they could have called me...when they realized their screw up, they could not have cared less...they literally did not care that they completely wasted my time...NEGATIVE STARS...TWO THUMBS WAY DOWN

My appointment for an oil change at 10 AM. I showed up about 10 minutes early and the place was…read morepretty bad. When I checked in, they told you it was gonna be several hours before they could get to my vehicle. First, I drove 30 miles and scheduled an appointment to have my oil changed. Come to find out they push some snowbirds in front of me because they were buying tires, brakes, and some other things. I will be in using a local shop as I am a local resident. Did not appreciate this one.

All Keys Diesel Repair removed our Generator from our Boat on Oct 23, 2015 for a broken bearing in…read morethe back end unit, Stated it would be reinstalled in 1 week. 1 month later it was reinstalled and they broke off a brush during re-installation. 1 1/2 weeks later brush was installed and generator lasted less that 5 hours. Generator was pulled again. 2 months later generator was re-installed and lasted 15 days. In the process, shorting out 14 brand new batteries and a $5,000 invertor. Contacted All Keys Diesel mechanic via facebook since we were in the Bahamas. Contacted All Keys Diesel mechanic by phone exactly 90 days from re-installation and he asked me to try something else which did not work. Contacted the owner and he stated it was no longer in warranty and my contact with the mechanic did not qualify for "notifying the company" so he would not honor the warranty. I am out of over $10,000 out of pocket and have not had a working generator for 8 months.

Called Aargh for service on my Golf cart in Big Pine Key…read more Had next day service at my home. New starter and tires in a jiffy. Excellent service, courteous, clean and punctual despite rain and mini season traffic. Aida H.

We recently rented a golf cart for a week from Mathew and he was incredibly helpful! They drop off…read moreand pick up. We had an issue over the weekend and James came quickly and fixed us right up. These guys go above and beyond! And pricing is reasonable.