I'm so glad I found this service online. Jennifer is amazing! She rescued all my data, photos,…read moreprograms, etc. from my 8 year old dying laptop with a battery that was about to explode. She kept me informed every step of the way and had moved everything from my old laptop to a flash drive in a couple of days; this was on a weekend! My original plan was to replace it with a desktop from Best Buy, but Jennifer explained that she had available a refurbished laptop that would suit my needs and would work much better than what I could get at a big box retailer. The price was also affordable and fit into my budget. I love my new laptop, it's so speedy with no bloatware junk loaded into it. I highly recommend Common Courtesy Computer Help to anyone with computer issues.

This was the third computer repair service I tried to see if my wife's two broken laptop computers…read morecould be saved. Neither of the first two services I tried (Computer Doctor in West Warwick, and PC Tech in Warwick) answered their phones during their posted business hours. Ironically, although Common Courtesy works by appointment only, the owner actually answered the phone when I called on a Saturday morning. I was able to drop off the computers that same morning, and was told they would call me Tuesday. As promised, they called Tuesday to report their initial evaluation. The older laptop (which we'd bought used for about $200 or $250), overheated severely and had a damaged hard drive (it had been banged into a wall while it was on). Considering what we'd paid for it, it was more cost-effective to simply buy another used one, instead of repair this one, the owner explained. The other laptop (which we'd bought new for about $300 or $350), had been dropped, and the charging jack inside the computer had broken. Common Courtesy explained that this was a low-end laptop, and was very labor intensive to dis-assemble, as it was not built with ease of servicing in mind. Due to their familiarity with this laptop's construction, it was quite possible that the jack itself was okay, but the mounting board it was attached to was broken. It would take considerable labor to replace the board that the jack was mounted on, they explained. Furthermore, there could be additional damage from the fall (such as a bad hard drive), but that could not be diagnosed without tearing the laptop apart. Again, buying a used and/or refurbished laptop would be our best bet. Common Courtesy sometimes sells refurbished laptops, but currently had none available, as they tend to sell out quickly around Christmas. After relaying this information to my wife, we ultimately ending up buying a new laptop (Chromebook, in particular, for about $250) from Best Buy. As for the old laptops, we decided to let Common Courtesy Computers keep the older one to recycle it for parts, but my wife wanted the newer laptop back. Due to the fact that Common Courtesy does not have a store or shop with regular business hours, it was a bit difficult making arrangements to pick up the old computer we wanted to keep. I had to reschedule appointments twice before I was finally able to get the computer back. But, to their credit, Common Courtesy was always responsive answering the phone or returning calls. I was also thankful that there was no charge to us for evaluating the laptops. Common Courtesy is apparently a one-person operation; although their operations are based within a large strip mall on Warwick Avenue, the owner also works off-site at clients' businesses or homes, and therefore, cannot sit in a storefront shop all day. My family's computing needs would probably be served more conveniently by a slightly larger computer sales/service business, that has more than one person, and a store with regular business hours, and a larger inventory of reconditioned computers. We had been going to such a place in Warwick for several years, but apparently, they are no longer around, so finding a replacement business has been difficult. Nevertheless, I was impressed with Common Courtesy - their name suits them very well, because they have the common courtesy (which is actually not-so-common these days) of answering and returning phone calls. Also, the owner explained the problems with my wife's computers in an easy to understand, non-technical way, and gave common-sense advice that I readily concurred with. If you don't mind working within the appointment-only business model that Common Courtesy uses, then I would recommend them without hesitation to any homeowner or business that needs computer help.

First, time is money and I reached a breaking point with my computers software when I couldn't…read moreclear it of some Malware. I dropped off my computer on a Saturday morning and had it back by Saturday evening. $112.50 Secondly, I had an old spare laptop where the power connecting in the computer had gone bad. Joe ordered the part repaired it and I had it back within 5 days. $169.95 for part and service. Don't be scared off by the home business. Joe was very professional.

Thanks so much Prime Computer Services!! My laptop was…read moremaking some crazy beeping noise this morning- tried to fix it myself (with the help from You Tube), which didn't go well. I found PCS on line and it was close to me, so I called and they fixed my computer (and updated things) in a few hours. Working from home, I desperately needed my computer up and running! Fair and honest price for fixing... I would have paid double! Thanks again !

David has been servicing our laptops for years. Very happy with his service from finding viruses…read moreand removing them to hardware fixes. I always welcome his opinion on if a fix or upgrade is worth it or should I get another laptop.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C

Angel was amazing. I came to get my screen fixed after some other place gave me a terrible cheap…read morereplacement and he not only fixed my screen with a quality display at a good price but threw in a screen protector and got the dust out of my charging port.

I can't give Angel, the owner, enough accolades! I brought my Ipad in for a broken screen. The…read moreprice was fair and it was fixed in less than 24 hours. Angel threw in the screen saver, explained the warranty, and told me to contact him if I needed anything. What stood out to me was Angel's professionalism and caring, excellent service. Highly recommend this wonderful busiiness.

I took my son's broken phone in to see if they could get it to turn on so he could get his pix from…read moreit. He called me in a couple of hours saying it was done. Great service, and very reasonably priced. I definitely recommend.

Kadir is a technical wizard!!!! No one else will service my phone from now on but him. I left my…read moreIPhone 12 on the roof of my wife's car and proceeded to fly down Rt 24. My phone flew off the cars roof probably around 70-75 MPH. Once we realize the phone was missing we had to use find my friends to locate the phone. It was located off the side of Route 24 & the entire screen was completely destroyed. We went to Verizon to purchase a new phone and the kid who activated the new phone completely screwed it up. All my emails, messages and contacts were gone. I went to Verizon wireless in Swansea and because I don't use iCloud back up my only hope was to have the phone repaired. So I took it The Pro Fix wireless & Kadir guaranteed me he could fix it and he was right. Now my 12 works perfectly and I returned the new one. THANK HOU KADIR!!!!!!!!!!

Dealt with them just a couple of times, but they've been really great. I had to get paper cut in…read morebulk, and they did a good job. But the service was really good - offered to order paper for me, other services, got things done quickly & called right away. Good on the phone, and were helpful/accommodating for a wheelchair user. Will be using them more in the future.

I took my computer in yesterday and Phil was simply amazing. It was running at a snail's pace and,…read moreeven though he had many more computers to fix before mine, I had it by the end of the day. The cost was beyond reasonable and it now runs perfectly. I recommend anyone who has a computer problem to run right in. Debbie Barrett

Great customer service! Thank you for helping my mother in law with her computer. You saved the…read moreday. She really appreciated how friendly and knowledgeable you are. Your kindness went above and beyond.

I had an ungrounded bass amplifier that blew my cab when I switched polarity to stop it from…read moreelectrocuting me, and our guitarist had a recently purchased used Fender Twin that was acting up. Cove serviced the Fender twice, only charging for parts the second time, and fixed up my head (redoing old connections, replacing some switches that were worn out, reconnecting equalizers that didn't work, and put in an internal ground) all for under $100. He also advised me on the best approach for fixing my cabinet. The current had fried the speaker cones beyond repair and he suggested some options for replacement. All told this took about a week to complete and cost much less than it would to replace the cabinet. Bonus points for his knowledge on all things related to vintage amps. If you're interested (and probably if you're not) you can get a history lesson on tube manufacturers. Maybe this is a symptom of newer musicians' obsession with tube amplifiers and lack of knowledge about caring for them, but he also went into great detail about how to keep things functioning.

He will string you on, tell you he's still working on fixing your console record player. You'll…read morecall, he'll assure you and then less than thirty days after one of those calls, he'll just dispose of your item. Throw it right out and lie about how he tried to call you. A 60 year old family heirloom, gone, because he stole it from us and likely sold it to a friend....crazy part is, I would've paid whatever for the work he claimed to do and picked it up. Now it's gone. Do not go here. He's a crook and a conman.