very bad pick and drop ang first class express bus and even royal bus nila discomfort at hussle ang…read moredulot sa byahero.. specially byaheng tuguegarao!! expection vs reality sa advertisement nila.. shout out bus #7067! gahaman kundoktor at driver nyo..

I choose Joybus genesis deluxe 28 sitter when I go baguio coz it's near to SM and session. But…read morealmost every time I was upset how the bus conductors treat me. They are so rude. When I asked simple questions such as how do I make payment either on the bus or at the ticket booth and woman conductor answer you rudely and impatiently. Sometimes they asked me in Filipino and since I'm a foreigner I requested to say in English and she answered very rudley and even raised her voice "I said where will you drop ...". To anyone and especially foreigner friend not to take Joybus. The bus conductors are very disrespectful. And very inhumane in how they treat passengers. I don't feel like a customer when I'm on their bus.

After completing a series of long exams at school, I felt the need to take a break. In particular,…read moreI wanted to go to Baguio. People told me it's a lot more accessible now, and only one bus ride away. The Genesis Bus Line offers daily trips to various locations, including Baguio, Baler, and La Union. They offer regular trips and special ones, the latter making no stopovers and bringing you straight to your destination. Don't worry, they have a bathroom on board the bus! For only P700, just a few hundreds more than the regular fare, you'll cut about 3-4 hours off your trip. When I took my Baguio trip, the bus reached the city in just about 4 hours. We left at around 2pm in Manila, and arrived just before 6:30pm, just in time for dinner. The bus is also very comfortable, with reclining chairs, wifi, blankets, and water and some crackers given to the passengers. There are only a few seats on board (I think about 24?), giving lots of space for each passenger. It's incredibly easy to book a ticket! I'm glad that Genesis makes Baguio so accessible now. I'm targeting Baler for my next out of town trip, and yup, using Genesis to get there! Oh, but just don't try giving them a call. It doesn't seem like anyone picks up their landline.

We hop on the bus at SM lucena when we first got onto the bus, the air conditioning is bad it's…read moremore cold in a regular bus but our bus is labeled as "aircon". While we are travelling we stop at sto. Thomas slex total then they turned off the bus so the situation on the air condition worsened. We thought they were only refilling the diesel of the bus be no one told us what is happening so we got off the bus because it is super hot and then we found out that the bus is busted. We waited for 3 hours, but nothing happened. They wanted us to hop on a bus that are going to cubao (our destination and fee is for sm fairview) and the worst past is we are goibg to stand with many people standing and we are far away from our destination. But we kinda accept it so that we could get home and rest because we have an upcoming exam. We want a refund for our fee becaus our destination changes and guess what they did not allow it they just really want us to hop in and we get in cubao we are on our own. They didn't make a immediate plan for us. Worst experience ever and we ended up booking on an app just to get home. Worst experience ever

Have been riding with this company ever since i was a child. Its great never found an issue with it.read more

Victory Liner is one of the more reliable bus companies around. Traveling by bus has been a bit…read morescary because of news of the companies' negligence in making sure that their passengers are safe and secure, but I have never encountered anything on Victory Liner being a dubious and neglectful company, so that's always good. Though their buses are great and well-maintained, I have a lot to say about the state of their bus terminals. A friend and I had to catch our bus to Tabuk (Kalinga) from the Kamuning cor. East Avenue terminal along EDSA, and it was just jampacked with waiting passengers. There isn't enough seating and some of the areas near their concessionaires are cordoned off and are not for sitting if you are not buying anything from their store. The waiting area is not airconditioned, and is exposed to the smoke and the pollution from EDSA, making the long wait for our bus unpleasant. It wasn't even a holiday and there wasn't a mass exodus from Manila but the bus station was inexplicably packed to the rafters. The bathrooms are gross (how dare they charge a fee), and the entire place just needs a major facelift. I hope Victory Liner gives us a better waiting terminal. Their Pasay waiting terminal for north-bound buses is not even marginally better, if not worse. I still love Victory Liner, though. It is always so convenient to just hop on and go on a worry-free trip to Baguio, Pampanga, Tarlac, and most places in the North. I don't think they stop at La Union or Ilocos, though, and they should because their buses are nice, well air-conditioned and are in good shape, and the drivers are careful, though they get you there on time. I also appreciate the student discount, which enables me to save quite a lot.

I recently discovered a love for Baguio, and along with that came a fondness for Victory Liner…read more They make traveling to that far and cold place very convenient. You just buy a ticket, hop on the bus and within a few hours, you're already there, enjoying the cool breeze and the fog, drinking strawberry taho from the vendor at their big terminal in the City of Pines. I also like that the drivers and conductors look professional, and the bus is clean and relatively spacious. During our last trip there, my husband, me and our one-year old shared two seats, along with our hand-carry items and baby bag, and there was still some room for us to move around. But as it is with most buses in Manila, leg room is a bit of a problem if you're more than six feet tall. Also, no shady stop-overs. I even came to enjoy our first stop-over (travelling from Baguio to Manila) because it had a lot of food stalls serving street food and drinks. It became a 30-minute food trip of some sort. And don't worry if you missed your bus or if you decide to extend your vacation, because Victory Liner has the most number of trips in a day. I think for Baguio, the trips only have 15 or 20-minute intervals so you can always catch a ride home anytime you like. Well, depending on the volume of people taking the trip, of course

Booked online in advance. Left early (only 3km away) but because of heavy traffic, arrived around…read more10 minutes before 8PM, when the bus was scheduled to leave. Was informed that you had to change the e-voucher to a ticket first, so I went in line. Only two tellers were working despite there being a lot of people inside the office. The line was long and I was seen at 8PM. Was told to inform the bus driver so I ran there, but when I got there they said they'd already given my seat to a chance passenger. I checked my watch, it was 8:01 PM. One minute lang. This means they'd started filling up that bus with chance passengers before 8PM. When their buses are late or delayed, passengers don't even get any percent of their money back, not even an explanation. There isn't even a grace period for passengers, not even 5 minutes. They moved me to a much later bus, and they wouldn't even give me a refund for the ticket difference, since I had reserved a more expensive ticket. Don't book your tickets online anymore, they won't hold it even for 5 minutes. There should be a grace period for passengers just as there is for your drivers and buses.

June 2024: I've come to visit my mom several times. We usually take a personal car from Manila…read moreairport to Zambales. This time, our first time, we took Victory Liner. We travelled in a party of 4. Got to terminal 9:30am, was on a bus leaving at 10am. P456 per person (no seniors in our group). It wasn't that busy on a Wed. They asked if we had a minor/student, but there was no discount, so why ask? The station itself could have been more clean and inviting, but all we wanted was a safe, cost-efficient ride to the province. Overall, ride was smooth. I took an hour nap. A/C was fine, was able to put in 3 pieces of luggage in the cargo area. We arrived in Olongapo in 3 hours, then we had another hour to hit San Marcelino. Driving staff were professional, no-fuss. Would recommend if you are on a budget and have the patience. Victory Liner dropped us off steps away from my mom's house, right off the highway. The system worked fine for us. Would do it again if the ride is this smooth. Perfectly good option for most if you don't want to spend on taxis and unpredictable (or overpriced) personal drivers. Plus you don't have to deal with Manila traffic on your own, let the professionals at VL do it!

If you're going to or coming from Bicol, Visayas, and Mindanao via bus, it's a good bet that you…read moreand other passengers will embark (or disembark) your chosen bus liner at this central terminal. Located at the back of Shopwise Cubao (formerly Fiesta Carnival) and flanking Ali Mall, this is the pick-up point and final stop for most, if not all, southbound provincial bus companies. The main route serviced by buses here are Manila-Bicol trips. Over the years, an increasing number of liners have also included trips to Leyte and Ormoc in the Visayas and Cagayan de Oro and Davao City in Mindanao. Hence, more and more passengers flock to this place especially during holidays. The terminal's major advantage is its location right in the middle of Araneta Cubao, a longtime shopping and entertainment hub in the Metro. While waiting for your bus, you can while away the time in nearby malls like Ali Mall, Gateway Mall, SM Cubao, and Farmers' Plaza. Of course, you'll never go hungry as the terminal vicinity is lined with numerous restaurants and fastfoods. Shopping for souvenirs or pasalubong is more convenient because Shopwise, a big grocery market, sits just next to the terminal. If you have heavy baggage, there are authorized and uniformed baggage handlers or porters that you can hire for a fee.

Our Lady of Penafrancia is the patroness of the entire Bicol region. So, just by looking at their…read morename, this bus company is a true Bicolano liner. They carry passengers mainly along the Manila-Naga-Legazpi route. But they also offer charter services. Their headquarters is in Naga City, but in Metro Manila they have a garage in New York Street, Cubao. Passenger pick-up stations in the big city are in their terminal along Edsa in Cubao (near the MRT-Cubao station), Araneta Center Bus Terminal (behind Shopwise, also in Cubao), and Alabang in Muntinlupa. Penafrancia Tours has different types of buses in its fleet. The regular air-conditioned bus (seats 45) has a 2x2 seating configuration, meaning two passengers sit next to each other on each side of the aisle. The Royale Class (seats 40) has the same configuration as the ordinary, except this class comes with an onboard restroom, plus two TV screens. The Benz buses are the pride of Penafrancia Tours. Made by Mercedes-Benz, these luxury buses all have two TV screens and are classified into three. The Benz-Solo (seats 32) has a 1x1x1 seating configuration, meaning no passenger sits next to another as the bus has two aisles. The last two types are the Benz-Deluxe (seats 25) and the Benz-Elite (seats 21). Both classes have 2x1 seating configuration, but they have plush leather seats and onboard restrooms. The standard air-conditioned bus fare to Naga is around PHP 750.00. The Deluxe services are priced at PHP 1,000.00, while the Benz-Elite fare go for PHP 1,110.00. Penafrancia Tours offers limited bus stopovers during the trip. Plus, their partner cafeterias are relatively clean.

Another alternative for those commuting to the Province of Bulacan is taking one of the buses bound…read morefor Nueva Ecija. ES Transport have trips to the cities of Cabanatuan and San Jose that passes through Bulacan. Their bus terminal is just along EDSA near New York Street. The terminal doesn't have seats so waiting passengers need to stand. They have comfort rooms that are cleaner and better maintained compared to ones that you will see in other transport terminals. They provide courtesy to senior citizens and PWDs so they can use the designated seats at the first row of the bus. As a bonus, they have trips round the clock so you need not worry about missing that last trip. Their buses have complimentary WiFi so you can still get decent internet connection even when travelling with just endless rice fields on either side of the road. For those going to Nueva Ecija and want a shorter travel time, there are also trips to Nueva Ecija that goes through SCTEX.

We planned a trip to Baler so my friend and I could surf! Since the other bus line we went to ran…read moreout of seats, we decided to go to ES Transport. We waited till the bus bound for Cabanatuan (a stop where you get off and take another bus to baler) arrived and it was late by just 30 minutes. We didn't mind the wait because were happy that a bus could take us where we wanted to go. it was our first time riding in this specific bus line and we were actually satisfied with how it looked. we knew we were going to comfortable. It was air-conditioned and it wasn't cramped. The bus was clean and well maintained so we really knew we were going to be comfortable. Our ride was smooth in a sense that we got to sleep well during the travel. We got to our destination and the bus conductor was nice enough to remind us that it was already our stop. He made sure we were in the right place and even pointed to us where we could get a trike to our lodging. It was a good and hassle-free bus ride. I would definitely ride an ES Transport bus again.

I boarded a Del Monte Land Transportation bus at 4:31 AM from Junction, Los Baños. After boarding,…read morethe conductor did not immediately approach me to collect the fare. After exactly six (6) minutes, he asked who among the passengers had not yet paid, and I responded, "I have not." He then said, "I've been going around for a while already; why didn't you say so earlier?" I was frustrated by the way he spoke to me. I told him, "LRT Buendia, student," but he issued me a ticket without a student discount, even though I have a valid student ID. He did not hear the word "student" because he was already irritated and accused me of not informing him that I had not yet paid. He insisted that I said nothing, even though I clearly did. I am requesting that you please take action regarding this incident. Your conductor demonstrated a lack of manners and poor customer service. Here are the details of the bus for your reference: Vehicle Number: 5102 * Date/Time: 12-18-25 / 4:37:19 * From: 63 - El Dridge * To: 0 - LRT Buendia * Distance: 63 * Fare: 148.00 * Driver Name: Cabacas, Windell * Conductor Name: Argete, Victor * Date/Time: 12-18-25 / 4:37:1* I sincerely hope this issue will be resolved and that you will conduct a meeting or take appropriate action regarding this matter. This has been the most frustrating commuting experience I have had. Please let me know if you have received this message. Thank you.

I first experienced Wi-Fi on a bus aboard a DLTB bus from Los Banos, Laguna to Manila, which was…read moreabout a two-hour trip with regular traffic. Oh, did I mention I was standing while scrolling through my Facebook feed? Yep, I had stand the whole time. Good thing the Wi-Fi was there to distract me. It's not really the bus line's fault, I think. Early morning trips (5:00 to 7:00) from Laguna (the bus comes all the way from Sta. Cruz, actually, before it passes through Los Banos) really tend to get packed, as it's filled with passengers who are off to work or school in Manila. Yes, there are people among us who patiently endure the long travel every day so they can come home to their family after-school or after-work. Living a short jeep ride away from Buendia, where one of their terminals is located, DLTB has become my go-to bus for my regular trips to Los Banos (where my sister and I studied and where I used to teach). The bus is clean, the drivers and conductors friendly, and the fare is affordable (Php 99). Their buses are relatively new compared to other buses plying the same route. And more importantly, there have been no accidents involving them in the news so far, so I'm quite comfortable during my trips and not stressing out over whether I'd make it to my destination in one piece or not.

Every single workday, if I am not driven by my stress and exhaustion to take a cab home, I go here…read moreat the UV FX Terminal in SM Megamall to line up and catch a ride back home. I live in the (almost) outskirts of Pasig and I always pass by Ortigas Avenue Extension. If you didn't know, it's always hella traffic in that area so getting a ride going home can be tough. Thanfully, this terminal has been a friend to me every day after work. While lines may be crazy long, I am always guaranteed that an FX will come to pick us up. Unlike before, I would stand along the streets, wait for an FX to pass by and when they do, have to struggle my way into getting a seat amongst several people who are also dying to get home. While this terminal isn't the best terminal in the entire world, I appreciate it for the convenience it lends me. I can choose to line up between two destinations - Taytay or Antipolo. While Taytay would only cost me 40 bucks, I prefer lining up in Antipolo (which set me back for 50 pesos) because for some reason, more vans are routed to end up there. There are also lines for Binangonan and Angono, Rizal. If you line up at around 7pm, it's going to be a blockbuster. I usually wait until 8pm to 9pm since that's when the lines start to die down a bit.