The selection of wood at Frederick Lumber is excellent, many fantastic slabs and some are…read moreastoundingly THICK and HUGE! Great place to wander around seeking the spirit-in-the-wood for inspiration. The staff are either woodworkers themselves or very knowledgeable -- and they are helpful and friendly. I'm a life-long woodwork hobbyist and I really appreciate the selection of species to look through. Saturday's can be busy, weekdays are an ideal time to loose yourself in this very large warehouse of fantastic wood species! The location is easy to get to, and if you are hungry check out the Airport Inn! (Free tip!)

Went in there a few days ago wanting to try and make a butcher block for the first time. Met an a…read morevery nice lady who helped me pick out the right wood. I went back today to get the board planed and squared and was met by some bald guy who was nothing but rude and dismissive. Even took a call in the middle of our discussion. Sorry I'm not an expert, but again this was something I was trying to do for the first time. I will NEVER go back to this place.

This is a very nice Restore county shop. Things are relatively clean and items are very well…read moreorganized. The store looks spacious, and staff are very friendly. Compare to the Habitat for Humanity in Montgomery Country, this store has a much better atmosphere. It is located in a strip mall with good number of parking spaces out front. We had a good time to walk around in the store and knowing any purchase made here will be contribute to the community building.

I love treasure hunting here! Always new and rotating items and I almost never leave without…read moresomething

Don't bother, sales guy is super rude. "We only work with contractors"…read moreAnother way he could have went about that is, here are some contractors we work with. I will NOT recommend to anyone!

At times, no live person is available to take calls AND the voice mail boxes are full. A…read morecontractor ordered a door through them and the order numbers were mixed up so now were back to the bottom of the production schedule. Placed order with the contractor in April and will not see a door until late July or August? Ouch! Don't care how many years they have been in service, the owners need to redirect their organizational focus as it's been lost. Ensure that you review other companies.

I have been using this company for years and the quality of products is very good. The inventory…read moreis vast to choose from and the customer service is very responsive. I would check with them before a box chain store for product pricing and availability.

Horrible return process and horribly unprofessional staff with a selfish & arrogant attitude.read more

Extremely rude and very off putting staff - zero customer service skills. Found business elsewhere.read more

From the owner: Builders FirstSource is the nation's largest building materials supplier. Our Point of Rocks MD…read moreMillwork proudly serves builders, contractors & remodelers in Point of Rocks and surrounding Northern Virginia-DC-Maryland Area with their building supply & construction needs. This facility offers the following building supplies & services: Doors & Millwork, Windows, Mill Shop, Install Services. Cold weather doesn't slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!

I don't know what they put in the employee water cooler there but all the customer service…read moreemployees are just the best. Friendly and helpful vs the one on Buckeystown Pike.

Exceptional Customer Service at Home Depot - A Shout-out to Iain, DJ, Jack, Zack, and Felipe…read more We recently had the pleasure of working with some outstanding employees at Home Depot, and we cannot express enough how grateful we are for their exceptional service. Loads of appreciation for Iain, DJ, Jack, Zack, and Felipe for going above and beyond to make our experience truly outstanding. First and foremost, Iain deserves a special mention for the fantastic job he did in assisting us with finding the perfect front door for our home. His knowledge and expertise was evident, as he patiently guided us through the process, helping us choose a door that not only met our requirements but exceeded our expectations once put in. Iain's attention to detail, patience, and commitment to customer satisfaction made the entire process smooth and enjoyable. Upon returning to Home Depot to check out garage doors, DJ promptly stepped in to assist us. It was refreshing to see such seamless teamwork between Iain and DJ as they both initiated the process of getting our new garage door. DJ's willingness to go the extra mile and ensure our needs were met promptly through phone calls and assisting Iain showcased his dedication to providing top-notch customer service. His friendly demeanor and eagerness to help made our visit great. We went back the following day for our garage door and were greeted by Jack. His patience and helpfulness in finding the best garage door for our home were truly remarkable. Jack took the time to understand our specific requirements and offered valuable insights to help us make an informed decision. His dedication to ensuring that we were satisfied with our choice, coupled with his exceptional customer service skills, made the garage door selection process a breeze. Zack, is one of the best leaders we've encountered and played a pivotal role in our multiple visits to Home Depot. His assistance with payment details and inspections, coupled with his willingness to address all our questions, showcased his exceptional leadership and commitment to customer satisfaction. Zack's helpful and informative approach made each visit a positive experience. He simply seemed to care and be present which seems to be rare these days... Thanks, Zack! Lastly, we would like to express our gratitude to Felipe for his exceptional assistance during the checkout process. It is obvious he has some prior and current life and leadership experience from his past careers. His friendly attitude and efficiency made the final step of our purchase a breeze. Felipe's attention to detail and commitment to customer satisfaction added to the overall positive experience we had at Home Depot when working through some details with our garage door. He made the process work for us, just an awesome dude. The outstanding service provided by Iain, DJ, Jack, Zack, and Felipe truly sets Home Depot apart from others. Their dedication to customer satisfaction, knowledge, and friendly demeanor made our shopping experience enjoyable and stress-free. We are grateful to have encountered such a fantastic team of individuals who embody the values of excellence and professionalism. Home Depot can be proud to have employees of this caliber.