Update: Management reached out to me offering a "compensation" only to leave my message on read…read more Bad service!! Was planning to go today with my family since they had offered to compensate only to be let down again with no response. Wish I could give a place 0 stars

We rented a swan boat for a fun outing. The person was helpful. We brought snacks to munch on…read moreduring to paddle, which added to the fun. The park was well kept and large enough to explore at a later time.

Ayden provided excellent service!! Very knowledgeable and doesn't try to oversell things. Gave…read moreadvice on what I needed and I ended up buying more stuff because the store is well stocked with whatever you need. Ed also provided great service. He helped me put bike on my rack when it was done being serviced. I will be going to this store from now on. Thank you for making my visit so pleasant.

**UPDATE:** The tire from this repair is already flat again…read more I don't ride anywhere crazy--literally just flat, paved surfaces because of my physical limitations. After everything that happened with this shop, I decided to learn how to fix my own flats, and now I want to make sure other people don't have to rely on a shop for something this simple. **If you have a flat bike tire and don't know how to fix it, message me. I will personally teach you how to fix it yourself, or if you're having trouble, I'll gladly help you fix it.** I'd rather spend my own time helping someone learn or helping them get back on the road than have them go through the experience I had here. So if you're thinking about bringing your bike here for a flat, **message me first. I'll show you how to do it yourself or help you get it fixed without having to come here.** After my experience with this store--and now having the replacement tire go flat again--I have absolutely no reason to return. I'm happy to help people avoid having to.

I recently visited this bike shop and had an outstanding experience from start to finish. The level…read moreof customer service was truly exceptional--everyone I interacted with was friendly, knowledgeable, and genuinely eager to help especially Don.  He took the time to answer all my questions without rushing me, made thoughtful recommendations about my handle bars. I was a little sketch on cutting them down 20 mm but it was a perfect fit for me he ensured I felt confident in my choices. It's clear that they care not just about making a sale, but about building relationships and making sure customers leave satisfied. The overall atmosphere was welcoming and professional, and the staff went above and beyond to provide top-notch service. It's not often you come across a place that delivers this level of attention and care. I would highly recommend this shop to anyone looking for quality bikes and, more importantly, an amazing customer experience. I also want to throw a shout out to I believe it was Nathan who helped me with the finance aspect of my purchase that also was a smooth and effortless experience.

I am extremely disappointed with my experience at The Path Bike Shop regarding the purchase and…read moredelivery of my 2027 Orbea Wild. I placed a 20% deposit on the bike on July 13. On August 11, Dorothy informed me that the bike was built and essentially ready to go, except that they were waiting on one part from Orbea/Avinox that I was told Brian had personally ordered. More than a month later, on September 14 at approximately 1:00 PM, I received a text from Raul telling me that my bike was completely finished and ready for pickup. Unfortunately, when I arrived, there was absolutely no proper delivery or setup process for a high-end e-bike of this complexity. Nobody walked me through the Avinox system or helped me sync and set up the bike with my phone, even though the Orbea Wild with the Avinox system must be properly connected and configured before use. Nobody adjusted the suspension for my weight, and there was no indication that the bike had received a proper final setup, safety inspection, or test ride. When I attempted to ride the bike for the first time, I discovered numerous problems that should have been identified before I was ever told the bike was finished and ready for pickup. The front fork had only approximately 50 PSI in it, while the HSC, LSC, and rebound settings were turned to their highest settings. The rear shock also had the rebound and LSC turned all the way to maximum. The RockShox hose clamp that secures the front brake line was missing. The front fender I had ordered was also missing, despite the bike having sat at The Path for approximately six weeks. Even more concerning, the rear derailleur was not functioning properly. Not all gears could be used, and the drivetrain was extremely noisy. None of the batteries on the bike were charged above approximately 30%. Most seriously, the brakes did not appear to have been properly bled. The brake levers could be pulled almost completely to the handlebars. Delivering a new e-MTB to a customer in that condition raises a serious safety concern. What makes this situation even more frustrating is the reason I was given for the six-week delay. Brian and Dorothy repeatedly told me they were waiting for a specific part. Eventually, I sourced the required part directly from TRP myself. I ordered it and had it delivered to my home within two days. I then personally brought the part to The Path on September 13 so the build could finally be completed. Based on that experience, I have serious concerns about whether the part I was repeatedly told had been ordered was actually ordered or actively being pursued. Had I not located and purchased the part myself, I have no reason to believe my bike would have been completed when it was. This was not an inexpensive bicycle or a simple build. A 2027 Orbea Wild equipped with the Avinox system is a sophisticated, high-performance e-MTB, and I expected a professional build, proper suspension setup, functioning drivetrain, properly bled brakes, charged batteries, installation of the parts I ordered, a complete Avinox setup, and a final safety inspection before the bike was handed over to me. Instead, after waiting more than six weeks, I was told the bike was "finished" and "ready for pickup" when it clearly was not properly set up, inspected, or prepared to be ridden. For a shop with The Path's reputation and experience, this level of service and quality control is unacceptable. My biggest concern is not simply the delays or missing parts--it is that I was handed a brand-new e-bike with multiple setup problems and potentially serious safety issues and was told it was complete. I expected far better communication, accountability, workmanship, and attention to safety from The Path Bike Shop. All I hope for is for my bike to be fixed accordingly.

Recently started riding a family member's old bicycle and was getting a lot of pain from the…read moreultra-firm seat. David took the time to show me each of their seats and recommend the best one for the type of bicycle I was riding. Just took it out for a 20mi ride and didn't have any pain or problems the next day. Thanks again for the help!

I take my bikes here for any repairs and tuneups. They do a fantastic job, are honest, communicate…read morewell, and are fairly priced. I would highly recommend to anyone in the area.

THANK YOU CHRIS Since 2019 I've ALWAYS experienced excellent lightening speed service for my rusted…read moreold vintage beach cruiser even when the shop was packed full of higher profile wheeler$ they were already busy assisting so I had no doubt I'd receive help untangling the brake lines of a new fold up bike... However after walking several blocks to transport on a wagon I discovered the shop had moved to their new location and only Chris was there obviously busy working on several projects by himself... BUT he was kind enough to immediately interrupt himself to resolve the tangles AND adjust the alignment AND fill the tires without me even asking for the additional inconvenience. highly recommend this neighborhood shop where kindness and consideration is apparently their admirable culture. Much Love & BlesSINGs to the staff and extended families

I am extremely disappointed with my experience at The Path Bike Shop regarding the purchase and…read moredelivery of my 2027 Orbea Wild. I placed a 20% deposit on the bike on July 13. On August 11, Dorothy informed me that the bike was built and essentially ready to go, except that they were waiting on one part from Orbea/Avinox that I was told Brian had personally ordered. More than a month later, on September 14 at approximately 1:00 PM, I received a text from Raul telling me that my bike was completely finished and ready for pickup. Unfortunately, when I arrived, there was absolutely no proper delivery or setup process for a high-end e-bike of this complexity. Nobody walked me through the Avinox system or helped me sync and set up the bike with my phone, even though the Orbea Wild with the Avinox system must be properly connected and configured before use. Nobody adjusted the suspension for my weight, and there was no indication that the bike had received a proper final setup, safety inspection, or test ride. When I attempted to ride the bike for the first time, I discovered numerous problems that should have been identified before I was ever told the bike was finished and ready for pickup. The front fork had only approximately 50 PSI in it, while the HSC, LSC, and rebound settings were turned to their highest settings. The rear shock also had the rebound and LSC turned all the way to maximum. The RockShox hose clamp that secures the front brake line was missing. The front fender I had ordered was also missing, despite the bike having sat at The Path for approximately six weeks. Even more concerning, the rear derailleur was not functioning properly. Not all gears could be used, and the drivetrain was extremely noisy. None of the batteries on the bike were charged above approximately 30%. Most seriously, the brakes did not appear to have been properly bled. The brake levers could be pulled almost completely to the handlebars. Delivering a new e-MTB to a customer in that condition raises a serious safety concern. What makes this situation even more frustrating is the reason I was given for the six-week delay. Brian and Dorothy repeatedly told me they were waiting for a specific part. Eventually, I sourced the required part directly from TRP myself. I ordered it and had it delivered to my home within two days. I then personally brought the part to The Path on September 13 so the build could finally be completed. Based on that experience, I have serious concerns about whether the part I was repeatedly told had been ordered was actually ordered or actively being pursued. Had I not located and purchased the part myself, I have no reason to believe my bike would have been completed when it was. This was not an inexpensive bicycle or a simple build. A 2027 Orbea Wild equipped with the Avinox system is a sophisticated, high-performance e-MTB, and I expected a professional build, proper suspension setup, functioning drivetrain, properly bled brakes, charged batteries, installation of the parts I ordered, a complete Avinox setup, and a final safety inspection before the bike was handed over to me. Instead, after waiting more than six weeks, I was told the bike was "finished" and "ready for pickup" when it clearly was not properly set up, inspected, or prepared to be ridden. For a shop with The Path's reputation and experience, this level of service and quality control is unacceptable. My biggest concern is not simply the delays or missing parts--it is that I was handed a brand-new e-bike with multiple setup problems and potentially serious safety issues and was told it was complete. I expected far better communication, accountability, workmanship, and attention to safety from The Path Bike Shop. All I hope for is for my bike to be fixed accordingly.

A Thank You to Trek Bike…read more I want to share how much I appreciate the care and integrity Trek bike has shown with my Parlee bike. From the moment I brought my bike in, it was clear these folks actually know what they're doing--and more importantly, they respect their customers enough to be straight with them. What stood out most is how transparent they were. No upsells, no unnecessary work pitched just to pad the bill. They took time to understand what my bike needed and gave me honest advice. That kind of straightforwardness is rare and it made a real difference in how much I trust them. But here's what really impressed me: they caught a factory recall on my Shimano crank power meter and offered to replace it without charging me a dime. Most shops would've either missed it or found a way to bill me for the service. Not Trek. They went out of their way to make sure I was taken care of, no cost to me. That's the kind of thing that tells you a lot about a business. Special thanks to Caleb--he was instrumental in taking care of my bike and making sure everything was handled right. Bryce was equally knowledgeable and friendly throughout the process too. The whole team is genuinely skilled and personable. It makes the whole experience easier--you're not second-guessing whether they understand what they're talking about. You just know they do. I'm grateful to have a shop I can trust with my bike, and people like Caleb and Bryce who actually care about doing the work right. Trek bike has earned my confidence, and I won't hesitate to bring them my business again.

Trek Bicycle Tustin did a great job helping me rebuild my older Focus Mares CX into a 1x…read moregravel/fitness setup. Caleb, Bryce, and Elijah were patient, helpful, and thoughtful throughout the process, including walking me through parts choices and compatibility questions. The finished bike feels refreshed and ready for a second life. Great local shop and team.

Amazing bike shop - extremely knowledgeable and fairly priced. Highly recommend these guys.read more

Recently got back into bike riding and found how quickly you need to get your bike dialed back in…read moreafter so many miles. I was referred to OCBG from a friend who worked across the street and couldn't be happier. Cory helped me out with both of my bikes and was very nice and friendly. I took out my bike for a long ride after getting cleaned up and it rode AMAZINGLY. These guys rock and is definitely the go-to shop for bike repairs and services. Thanks for being so generous and accommodating. I will be returning for regular tune ups.

I have been here for all my bicycle repairs and services. The staff is always friendly and quick…read more Fix take about 30 min or less . Reasonable prices and quick turn around ... I will continue to come here. Highly recommend.

It looks like the business is done - KAPUT! (out of business) I rode by the other day, and there…read moreis a curtain covering the storefront. Sad to see the store close, as it was a convenient place for parts and tune-ups. All the best Eric...

Got my JetBoil five years ago and after less than a dozen uses, it finally time to buy a new fuel…read morecanister. The sign on the shelf for 4oz and 8oz ISO did not specify which brand so I asked a friendly associate. I didn't know that JetBoil branded isobutane canister can be used for MSR and vice versa. Cool beans! Also, the 8oz is a better deal than the 4oz and the only disadvantage is that it won't fit inside the JetBoil pot. The cashier asked if I want to apply some past credit I forgot about which brought the total expense even less! While there, I checked out the latest trail running footwear which I am due to be acquiring as well! Came in the middle of the week at 3pm and very few shoppers.

One star review…read more What happened to REI? I had a very bad experience at REI Tustin on El Camino Real. EVA and manager AARON falsely accused me of returning the wrong item, even though the item matched my REI account, app, original tags, barcode, and product details. They made this accusation in front of my family and other customers, which was very embarrassing. I asked them a simple question: "What exactly is different?" They refused to answer. That tells me they had no real answer. They accused me first, then avoided explaining their own accusation. While EVA was still processing the return, AARON told me to leave and threatened security for no valid reason. After all that, they still processed the return. So the item was correct all along. This was a false accusation, poor judgment, zero accountability, and terrible management. REI leadership should review this incident seriously.