The staff was very friendly and professional, and Dr. Jafar was very kind. As this was my first dermatology appointment, he made me feel comfortable and informed every step of the way. I had a great experience and truly appreciated the care I received. :) read more

I have been going to Irvine Dermatology for a little over 6 months now and i have had wonderful results and service. [[HIGHLIGHT]]The doctors here are incredibly kind and hear our your concerns and will help you address your skin concerns.[[ENDHIGHLIGHT]] I have particularly been seen my Dr. Hoffman and I would really recommend her if you have any skin concerns. read more

Had my first appointment here today. [[HIGHLIGHT]]The front desk is friendly.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It's easy to get ahold of them if you need assistance.[[ENDHIGHLIGHT]] The doctor I saw was friendly and addressed all of my concerns. Sadly she won't be seeing insurance based patients anymore so for my next visit I'll see another doctor. [[HIGHLIGHT]]Overall it was a pleasant experience.[[ENDHIGHLIGHT]] read more

Dr. Marjon Vitanchi is a wonderful doctor. Very personable and knowledgeable. [[HIGHLIGHT]]The staff is also very nice.[[ENDHIGHLIGHT]]

I've been with Kaiser HMO most of my life so this was my first time being seen by a Dermatologist using my PPO insurance! I called and spoke to Sai who assisted with scheduling my next day appointment, verifying insurance, and getting me set up on the portal so that I could complete my paperwork prior to the visit. There is a good amount of paperwork but the team is there to help via phone/text/in person if you have any questions. The paperwork is also very thorough so you understand the office's policies and know what to expect. They are not in the plaza with the restaurants, they are in the plaza right next to it. There is plenty of parking in front of the office. When you walk in, you're greeted by the front desk and cozy and inviting lobby area. Theresa at the front was very friendly, checked me in, double checked my paperwork and processed my copay. I didn't wait long and was brought into the room shortly after. The two team members doing the pre-visit screening were also thorough and friendly. Dr. Marjon was approachable and punctual. She was knowledgeable and answered the questions regarding my skin concerns. After the appointment, I was given a fun sample goody bag and my prescription was sent to my pharmacy. I used insurance and did not have any issues with payment. Overall quick and easy process + a friendly team! read more

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[[HIGHLIGHT]]Nice office and great doctor and stuff.[[ENDHIGHLIGHT]] The dr dealt with my issue right away and all is good now.

I don't recommend them. The doctor was fine when I actually went for the visit. [[HIGHLIGHT]]However they do all communications through a third party service so you have no way of actually communicating with the doctors front office.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Every call is just a message that goes to the doctors office and you have to wait for a call back.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]But the call center literally told me "I cannot promise you will hear back"[[ENDHIGHLIGHT]]. This is after I got a mole removed and I'm waiting for the test results to see if it's concerning or not. Go elsewhere. This is just a mill. Also one last data point for consideration , I never trust a doctor that REQUIRES you to sign an arbitration agreement. That means that they are over worried about litigation more so than other doctor offices. Legitimate offices will only ask for it but won't mandate it. This signals that their insurance probably is requiring it, as a condition perhaps because they get more claims against them than other doctors in their network. After this experience I can see why. Won't go back. [[HIGHLIGHT]]Cancelled my next appointment and canceled my son's appointment too after this experience.[[ENDHIGHLIGHT]] Irvine has amazing doctors no need to risk it with a shady office. read more

[[HIGHLIGHT]]I had my first appointment with Dr. Marjon - she and every person I came in contact with there were a delight.[[ENDHIGHLIGHT]] This office is a keeper for me! I see the dermatologist for my skin health not cosmetics - never once were cosmetics or vanity items brought up. That was so appreciated. read more

This review is overdue, but I wanted to share my experience to bring awareness. During my visit, the doctor misdiagnosed my shingles as "deodorant irritation," and the entire consultation lasted under five minutes. She was sarcastic and cut me off while I was trying to explain my symptoms, which made me feel dismissed. I also ended up having to pay some out-of-pocket costs despite the incorrect diagnosis. I'm sharing this so others are aware of what happened during my visit. 2 stars for friendly staff. read more

[[HIGHLIGHT]]Dr. Koupaie was kind and addressed my concerns quickly and made me feel like I was going to be taken care of.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The team overall is incredibly warm and accommodating, which means so much, it truly makes us feel comfortable and seen.[[ENDHIGHLIGHT]] My husband and I have been patients for about a year now, and they've helped us through a variety of concerns. [[HIGHLIGHT]]They always follow up afterward to make sure we are doing well and feel supported which we are really grateful for![[ENDHIGHLIGHT]] read more

New patient review! For reference: I suffer from severe ezcema including pus, bleeding, and itch for 5 years. Looking for a more experienced Doctor to take my concerns more serious in my specialty treatment and a more organized, on top of it, and kind clerical desk. Doctor review: [[HIGHLIGHT]]Met with Dr. Jafar K. Very much met with serious, professional, non judgemental communication.[[ENDHIGHLIGHT]] Provided more at home and lifestyle recommendations such as less harsh Cerave soap and lotion when showering daily, which is important when first meeting a patient and thinking and learning about their daily lifestyle at home and not just in the office. (My previous Dr. did not address my holistic health the way this Dr. thoughtto address.) I can tell he has experience as they state because he knew exactly the speciality medication I was referencing and suggested the same family of specialty medication that is stronger, but with proper labs before I start of course. Medical Assistant Review: [[HIGHLIGHT]]Very kind therapeutic communication. Takes notes and advcates with Dr. Jafar K my case. Very thorough and documents clearly which is important in medical field. Smiles a lot.[[ENDHIGHLIGHT]] Front Desk Clerical Assistants: [[HIGHLIGHT]]Super kind therapeutic communication. Non judgemental if you came in a rush and did not have ID or if you struggle to do certain online forms.[[ENDHIGHLIGHT]] The other lady who provided my lab documents was also super kind. Both patient and have nice choice of words when talking to patients. Entry/Patient Room Space: Super clean and super new! Front lobby is gorgeous clean and offer water and coffee and tissues and plenty of sanitizer. Within the patient room, very new medical chairs and spacious room that is organized and not cluttered with medical devices. Can tell they keep it very clean despite any medical procedures that may take place there. Honestly very impressed. [[HIGHLIGHT]]The only con is that the online pre intake forms for new patients did not accept my photo or file uploads for my ID and insurance so I had to constantly repeat the process on my phone, but the desk just took the cards and scanned it at her desk the old school way offices should do it.[[ENDHIGHLIGHT]] Not really their fault, technology is mostly up to date . Will update after this first appointment to help keep the establishment affordable and credible for other severe ezcema sufferrers like me and for Doctors and staff who put care into their practice. Seems exactly what I'm looking for so far though! read more

ZERO STARS... Update: Still not taking accountability! Probably a good idea not taking insurance, seeing how you like your payments to be paid in full the day of and/or with in 3 days after office visits. Proofing the photos. This is your practice and you implement these policies! I have and everyone else have the right to question what they don't understand. I addressed my question and frustration to YOU and you told to call the number on the back of my insurance card. Insurance rep confirmed that it's NOT a common practice to collect that many office visits and to collect the full amount of the procedure upfront. I'm not sure what good it would do to talk to your Billing Manager.. to which I did and she will relay the same concern and frustration I had back to you!?!? ZERO STARS. Find another dermatologist to go to. This place has Unethically billing practice a doctor who won't take accountability and is also condescending. I have never been to an in network doctor that requires a CC on file +3% processing fee, make you PAY for the Full Balance of the procedures up front AND will automatically collect any balances 72 hrs after billing. I was billed on Friday 11am and automatic charged my CC at 10am on a Monday morning)! She in network and charged me 3 office visits AND made me pay the whole cost ALL upfront (will refund what insurance covers, had to call to get a refund) all for the same issue. She billed my son and charged his CC 72hrs later! She collected almost $703.60 from me to remove a cyst. When i questioned why am i being charged for 3 office visit (consolation, day of procedure and removal of stitches) and paying in full when she's in networks with my insurance. Her reply was "if you don't understand.. you need to call your insurance. You know the number on the back of your insurance card? That's the number you need to call. They can be the one to explain those things to you". I'm well versed on the insurance lingo and normal billing practices.. that's why I question her and looks like she did not like that. So here's the kicker.. 2 of the office visit fees Was NEVER submitted to the insurance! Called my insurance and the rep confirmed my suspicions! This whole experience was very unpleasant. read more

Irvine Dermatology - Proof that she charged me for 3 office visits and had to paid for the procedure upfront. - Dermatologists Near Me - Irvine, California

[[HIGHLIGHT]]As soon as I walked in the door, the office felt very professional and welcoming.[[ENDHIGHLIGHT]] The wait time was short, which I truly appreciated. Dr. Hoffman was absolutely amazing, she took the time to understand my situation and provided her opinion in a way that made a lot of sense. [[HIGHLIGHT]]I felt heard and very well cared for.[[ENDHIGHLIGHT]] read more

Very pleased with Dr. Marjon's knowledge and attentiveness to my needs. [[HIGHLIGHT]]She listens.[[ENDHIGHLIGHT]] I will be coming here for years to come. read more

[[HIGHLIGHT]]friendly staff, knowledgeable and attentive physician.[[ENDHIGHLIGHT]] Every visit has been educational as well as effective. Thank you Irvine Dermatology  Amir read more

Very convenient and efficient place to do your annual skin cancer screening! Parking was easy, and I really appreciate that there wasn't a long wait - my appointment was promptly taken care of and my office visit was quick and easy. Staff was very friendly and helpful, and Dr. M. is also easy to interact with. I was so happy to get a same-day appointment, as usually the dermatologists I've called in the past always have a several months waiting list. I like that Dr. M. left room for me to ask questions and provide clarity on what to expect every step of the screening and prevention tips. The office is clean and well organized, and I'll be looking forward to visiting again next year to hopefully get a clean bill of skin health. Thank you for the excellent care and the fun goodie bag of skin care samples too! read more

Irvine Dermatology - Suite entrance - Dermatologists Near Me - Irvine, California

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Negative stars if I could! [[HIGHLIGHT]]I had a horrible experience here.[[ENDHIGHLIGHT]] I took my family member here and they were seen by Dr. Koupaie. He spent no more than 1 minute with us. He brought in a needle and said he would inject steroid into 2 minor acne lesions that were a couple of days old (therefore didn't need injection). He didn't ask for consent, and he didn't go over the risks and the benefits. He then falsified the medical record to state that he did ask for consent and that he did go over the risks and benefits, essentially committing medical fraud. Because I brought up these concerns, I asked to be reassigned to Dr. Marjon, I was told this couldn't happen unless I was willing to pay all cash as only Dr. Koupaie takes insurance. Can you believe that? And also fyi per the California state medical board Dr. Koupaie has an official reprimand for unprofessional behavior and was disciplined for his arrest and conviction for making a criminal threat. If you want to be taken care of by unethical, lying physicians, this is the place for you! read more

[[HIGHLIGHT]]Staff are very friendly and Dr. Hoffman was as well.[[ENDHIGHLIGHT]] She was thorough and informative.

Always greeted with friendly office staff and Dr. Hoffman is very easy to talk to and I feel under her medical expertise I will be well taken care of as I start my acne treatments. Everyone here has made the process efficient and easy to start this journey. Looking forward to better skin days. read more

I've had a couple of visits here now and both have been really positive! [[HIGHLIGHT]]Scheduling was easy, check-in was smooth, and the staff has always been friendly.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Dr.Koupaie took the time to explain things and made sure I understood what was going on.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I felt really comfortable throughout the visits and would definitely come back![[ENDHIGHLIGHT]] read more

Shadowed here as a pre med student and it was absolutely wonderful! Everyone was super welcoming, helpful, and friendly, and immediately helped me feel comfortable. Based on what I observed, Dr. Vatanchi is incredibly kind and helpful towards her patients, answering questions with detail and providing a treatment plan clearly! She's clearly very knowledgeable about her field as well. The receptionists and MA's were all great as well! Teresa was my primary MA aide during my shadowing shift and was so welcoming and friendly! I highly recommend people this office! read more

Dr Vatanchi brings a whole dynamic of thorough & correct diagnostic care . She studies patients individually & will aim for keeping prices well within reason . [[HIGHLIGHT]]Her staff is always pleasant & helpful[[ENDHIGHLIGHT]] . She offers many solutions & describes advantages & disadvantages of each . [[HIGHLIGHT]]There is no pressure to pick any one given therapy[[ENDHIGHLIGHT]] . She provides input ; pt decides . [[HIGHLIGHT]]She comes across as warm & caring[[ENDHIGHLIGHT]] . Her knowledge of skin care appears very sound . read more

Highly recommend! I've gone to the same NB dermatologist for over a decade but lost trust/ had bad experiences. Thankfully I found this Derm and am so happy. They were able to get me in within a week (vs months like my old derm), and were able to complete my full body exam and my specific concerns addressed right away. Further, the entire office was so professional and kind and the doctor had the kindest bedside manner and didn't just rush me like I've experienced before OR try to upsell me/ cut off and biopsy a ridiculous amount of moles just to charge me more. I'll definitely be coming back! read more

Exceptional care & highly professional. Wouldn't go anywhere else. [[HIGHLIGHT]]Dr. Hoffman is fantastic.[[ENDHIGHLIGHT]]

I brought my daughter in for a skin appointment because I chose this office specifically for their advertised integrative approach to treating skin conditions. We were genuinely excited and hopeful that we could get to the root cause of her acne in a more holistic way. [[HIGHLIGHT]]Unfortunately, our experience with Marjon Vatanchi was very disappointing. From the moment she entered the room, her demeanor felt cold, condescending, and standoffish. It did not feel warm or welcoming, and I didn't even feel comfortable asking the questions I had prepared.[[ENDHIGHLIGHT]] As soon as I mentioned that we were hoping to explore more holistic options, I felt dismissed. Instead of discussing integrative treatments, she immediately recommended strong prescription medications such as Accutane or antibiotics. My daughter is young and wants fast results, but as her mother I needed to express my concerns especially regarding Accutane. [[HIGHLIGHT]]When my daughter and I talked through those concerns, the doctor seemed visibly irritated that we were even discussing it.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Overall, the entire appointment felt off and uncomfortable, I don't want to throw the race card out there but I did wonder if her demeanor towards us had to do with us being Latino.[[ENDHIGHLIGHT]] I cannot say what the reason for her attitude was, but it certainly did not reflect the integrative care this clinic promotes on their website. [[HIGHLIGHT]]I do want to mention that the front office staff was very kind and welcoming, which we appreciated.[[ENDHIGHLIGHT]] If you are looking for a truly holistic or integrative dermatology experience, I would recommend seeking care elsewhere. Based on our visit, this office relies heavily on prescription medications and does not provide the integrative approach they claim to offer. read more

Dr. Marjon and her staff are AMAZING!!! I discovered her through Yelp! recommendations. I was a patient with another local dermatologist and when I called during the holidays, they said the doctor had taken the month of December off. So I set out on a search for another dermatologist who was available sooner. I left a message and her office was very responsive. They were able to offer an appointment fairly quickly. The office is clean, beautiful and parking is very easy. She is my dermatologist for life! She takes the time to explain everything, asks if I have any questions or concerns and tells it like it is; no nonsense! Thank you, Dr. Marjon! read more

I've been seeing Dr. Marjon since she was at Island Dermatology and could not be happier about following her to her own practice. Dr. Marjon is a terrific doctor who puts her patients first. She is knowledgeable and skilled and has a wonderful demeanor: kind, attentive, and accommodating. I am very grateful to her for having successfully treated my acne, something I've struggled with my whole life. Dr. Marjon's staff is also great. They are incredibly helpful and responsive. Thanks to them, I always feel well cared for whenever I visit or call. I can't recommend Dr. Marjon and her team highly enough. read more

I've been going to Dr. Marjon for years and so glad she opened her own practice. I highly recommend her as she is very honest, trust worthy and takes the time to make sure she provide you with the proper understanding and answers your questions! read more

I would never recommend this office. They charge a $100 cancellation fee for appointments canceled within 24 hours and require a credit card to be kept on file so they can charge you if you cannot pay your deductible or other medical fees. They refused to accept my debit card, stating it was because there might not be enough funds to cover their fees. This practice appears to be driven entirely by money rather than patient care. Their policies show a complete lack of kindness, empathy, and basic compassion for patients, especially those facing emergencies or financial hardship. The level of greed reflected in these policies is frankly disturbing. read more

Dr. Hoffman is incredible! I feel so lucky to have found her. Her bedside manner is amazing -- I feel like she genuinely cares for me and I'm not just another patient. She is professional and very intelligent. Thank you for making me feel so comfortable, Dr. Hoffman! read more

[[HIGHLIGHT]]Easy scheduling and wonderful doctors.[[ENDHIGHLIGHT]] I have seen both Dr. Marjan and Dr. Hoffman and had very positive interactions with them. Highly recommended, especially if one is looking for a female dermatologist. read more

I was discharged from this practice after I found an alternative that would directly address my wound complications as pictured in previous post, and who I could contact directly and professionally. The email photo attached from a worker named "Cy" and is an example of an indirect response. I looked at the other feedback, as well, and there seem to be a lot of "not recommended" reviews that are date clustered, which I didnt notice prior to going to the office initially. read more

Dr. Marjon is the best! She won't push anything you don't need and is very thoughtful in her recommended treatment. I had some millia removed and was sooo happy with the results. She is very careful to err on the side of caution. Her office is super nice and clean and her staff is very nice and helpful. Will definitely be going back! read more

I've recently switched to this location and have been very happy with the doctors (Dr. Marjon & Dr. Kalyn).

[[HIGHLIGHT]]Very professional, spends time listening to concerns.[[ENDHIGHLIGHT]] Best Dermatologist I've been to.

Very kind and personable staff! The doctor put me at ease when I came in for my yearly skin check & gave me great recommendations on what brands to consider when formulating my skin care routine. Very insightful and inviting! read more

My PCP and obgyn told me my rash was pregnancy-related and it would go away postpartum. Well, it got worse and I went to Irvine Dermatology for the third opinion. Got scheduled over the phone for the next day, the appointment was quick as the doctor could tell right away what it actually was. I wish I saw Dr Marjon sooner. Thank you so much! read more

Staff is professional, office was classy and clean, and my visit was prompt. Seems like they also handle a lot of different types of dermatology concerns. read more

Avoid This Dermatologist - Unethical Billing & Poor Medical Advice Let's start with her billing office--they asked me to send my copay through Venmo! When I requested a mailed bill (as I always receive from medical providers), they refused and insisted on Venmo, saying they don't send bills by mail. Just one hour after emailing me the bill, they called me many times in one hour, left voicemails, and harassed me, threatening to send my $50 bill to collections if I didn't pay immediately. Maybe I'm from another planet, but usually, when you receive a bill, you have at least a few days to pay--not just an hour! Now, let's talk about her practice. I originally came to this office for an annual skin cancer screening but also asked about my dark spots. She recommended cryotherapy (liquid nitrogen) to remove them. When I returned for the procedure, only at the last second did she mention that the treatment might not work and could actually make the spots worse--something she never disclosed in the first appointment. Since I was already there, I decided to treat just one small spot on my face. A month later, the tiny dark spot had grown to half an inch! I talked to another specialist, who was shocked that this doctor even recommended cryotherapy for my skin type. I was told that IPL laser is the correct treatment for my condition, but this office doesn't even have a laser machine (since it's expensive), so instead, they offered me an ineffective procedure with a 99% chance of making things worse. My advice: Stay away from this dermatologist and find a provider who cares about both ethical billing and proper medical treatment. Update: I saw the business owner's response. I appreciate your response. However, I want to clarify that everything stated in my review is an accurate reflection of my experience, and I stand by it. I am also prepared to follow up further if necessary. To address a new concern: Today someone from your office called me and informed me that I would now be charged an additional amount--beyond what my insurance already paid--because I left this review. They stated that the procedure was cosmetic, which contradicts the initial information provided to my insurance. Prior to my visit, I specifically requested the procedure code from your office and confirmed with my insurance company that it was covered, with a $50 copay. At no point was I informed otherwise. If this procedure was, in fact, cosmetic, then misrepresenting it as a covered service to my insurance raises serious ethical and legal concerns. Regarding the billing issue, I was asked to use Venmo, which is not a standard medical payment method. Additionally, I received multiple calls within an extremely short period, creating unnecessary pressure to pay immediately, even before I had time to resolve the issue. As for your claims of defamation, I want to be clear: Honest, firsthand patient experiences are protected under consumer rights and free speech laws. If your office wishes to address any specific factual disputes, I am open to a professional and constructive discussion. However, threats of legal action over a truthful review may be seen as an attempt to suppress legitimate patient feedback. I encourage you to consider a more constructive approach to handling patient concerns. Please let me know if you would like to resolve this matter professionally. read more

My experience with Irvine Dermatology has been excellent so far. Everyone has been kind, professional and efficient. Best experience I've had with any dermatologist. read more