The service from Daniel Reynosa was outstanding. He was very knowledgeable, professional and…read morefriendly. We were very pleased with the service. We give 5+ stars.

Sky was an outstanding technician sent by All City. He arrived quickly, diagnosed the issue…read moreefficiently, and was honest throughout the entire process. I really appreciated that he gave me several options to consider instead of pressuring me into one solution. What impressed me most was how clearly he explained everything. Since I know very little about how HVAC systems work, he broke it down in a way that was easy to understand--almost like he was teaching an elementary school student, but in the best way possible. He was patient, knowledgeable, and incredibly skilled. Thank you, All City, for sending someone with Sky's expertise and valueto my home. He's a true asset to your team, and I highly recommend both him and All City!

I'm a commercial property owner and I've been using R&R Backflow Testing and Service for quite a…read morefew years now. I can honestly say that doing business with them is always a positive experience. They respond quickly and get the job done in a very professional and pleasant manner. I highly recommend R&R Backflow Testing and Service.

R&R is the best. They've tested our commercial backflows for years. They do the job at a…read morereasonable price and quickly. Our system is a little complicated to get into since we have to keep the homeless people OUT, but R&R never complains. I LOVE working with them!

We had an issue with a stolen backflow pipe. They were very reasonably priced and they were also…read morethe most prompt of all the vendors I had reached out to. Thank you for your service, I will reach out when we need backflow testing during the next cycle.

After receiving a woefully poorly constructed letter in the mail from my city that required…read moremandatory backflow repairs, I reached out to a number of vendors to help with my backflow repair. Some didn't respond, others couldn't do the services, others still only did commercial products. Pro Backflow on the other hand was responsive, offered reasonable prices, and ample availability. During my appointment, I found the service tech offered a good explanation of what he did and offered to file the paperwork for me with the city. My only two points of improvement is the service technician started the work on my house without even knocking on the door or meeting me. I just started hearing drilling. At best, it didn't matter, at worst, it could have been the wrong house! Second, I never hear back for days after the service tech left. I had to reach out to offer my final payment and figure out if they filed my paperwork. Overall good, but Pro Backflow can clean up the edges a bit.

I'm extremely happy that I chose Steve's Five Star Service. When our AC went out on a Thursday…read moreduring the summer heat in Fontana, I started looking for a company with a strong reputation and consistently good reviews. Steve's Five Star Service kept appearing on my list, and after my experience with them, I completely understand why. Angel came out that Saturday for the consultation. He was professional, knowledgeable, and honest about what our home needed. He carefully explained our options and walked me through the entire process, so I always knew what was happening and never felt left out of the loop. I also really appreciated the text updates letting me know when the technicians were on their way. The arrival times were accurate and made everything much easier to plan. By Tuesday, José, Jessie, and Brad arrived around 9:00 a.m. to install our new 3-ton high-efficiency heat pump system. They kept me updated throughout the installation, answered my questions, and completed everything by about 5:00 p.m. Their professionalism, communication, knowledge, cleanliness, and attention to detail were outstanding. The installation looks clean and organized, and they treated my home with respect. The price was reasonable, and most importantly, the new system runs amazingly well and is very quiet. Our home is comfortable again, and they made what started as a stressful situation much easier for my family. A huge thank-you to Angel, José, Jessie, and Brad. Steve's Five Star Service should be proud to have employees like them representing the company. Their hard work and the way they treat customers deserve to be recognized. Honestly, this entire crew deserves a raise. I would confidently recommend them to anyone needing heating or air-conditioning service.

The highest praise for Steve's 5 Star Service! I'm absolutely astonished with their service and so…read morehappy I chose this company to handle my HVAC replacement. They provided white glove service from quotation all the way through installation. I was simple to book a same day inspection and quote request for a new HVAC unit online. The repair technician Angel Perez was just that, an absolute angel. He was unbelievably kind and knowledgeable. After meeting with him and hearing him speak to other members of the company over the phone, I knew this was a special company. The employees spoke to each other like family. Once I submitted my signed contact online, Angel thanked me for choosing them and welcomed me to the family. Contract provides excellent warranty on parts and labor. Unit included install of ecobee smart thermostat, which I am in love with! Not sure how I got by all this time without one. By far the best quoted price out of the four I received. On the day of installation I received a text update with a photo and name of the lead installation technician Jon Neves. He and his team arrived right now time and finished the work exactly at their provided estimated completion time. The team placed a mat by the front door entrance to my house, which was a very nice touch, covered carpeted areas where they would be walking. After the job was complete they vacuumed their work space and it was like they weren't even in the house. The group of guys working in the installation took great care in everything they did. My installation required a crane to get the unit on top of my house and The Purple Crane was in and out quickly. The crane didn't disrupt my neighbors or even the trash service that morning. The crane was in and out in less than 30 minutes. Highly recommend Steve's 5 Star Service. They offer a service membership for less than $20 a month to handle HVAC tune ups, water heater flushes, and any service needs. You read that correctly, they also do plumbing! They will now be my go to for any plumbing needs. I'm due for a new water heater and I will be contacting them in the near future to handle my replacement. Steve's 5 Star Service took such great care of my baby girl and I during the heat. They were urgent to get us some reprieve from the heat and cool air into our home again. They are the nicest group of people I've ever hired. True to their word, take great pride in their work, take respectful care of their customers and provide easy breezey service. Shout out to the wonderful team that assist me on this project: Angel Perez, Jon Neves, Brad, Javier and The Purple Crane. Thank you thank you! I cannot thank you all enough! It was a pleasure working with you. Breana Cumberland Smith Chino, CA

Sal is a professional handy man who arrives on time does his job and provides best service for an…read moreaffordable cost.He has become our go to guy for any home troubles

Owner is requesting to keep 35% of my deposit which is illegal - I didn't sign anything with these…read morestipulations. Day 2 still no refund. I am writing to follow up on my previous request regarding a full refund for the services I paid for, which were not completed as agreed. As stated in my initial communication, I paid a deposit $1,000 for the installation of a bathroom vanity. The original appointment was canceled, and the work has still not been completed. This has caused inconvenience and does not meet the expectations or agreement we had in place. This message serves as a second formal notice requesting a full refund of $1,000. I ask that this refund be processed within 5 business days from the date of this email. If I do not receive a response or resolution within this timeframe, I will proceed with further action, which may include filing formal complaints through applicable consumer protection agencies and pursuing other available remedies. I would prefer to resolve this matter quickly and amicably. Please confirm when I can expect the refund. I paid a deposit to this business for a scheduled service, but ended up canceling the appointment in advance. No work was performed. When I requested a refund of my deposit, the business refused to return it. There was no signed agreement stating the deposit was non-refundable, and no materials or services were provided. I attempted to resolve this directly but was unsuccessful. Based on my experience, I would recommend confirming refund policies in writing before making any payment.

Amazing Service! Reached out last night after a toilet issue arose. Marco responded within…read moreminutes with a price quote and availability. He arrived on time with everything necessary. Fixed everything, left area clean, and ensured it functioned as needed before leaving. Communication, Pricing, Timeliness were all top notch. I will be calling him for all my plumbing and electrical needs.

Marco was awesome! I had a toilet valve that was leaking and not only did he fix it, he also fixed…read morethe other toilets in our condo for a very reasonable price and much less than what others had quoted me at. I definitely recommend contacting Marco for any issues you have around the house.

In short: We like our water softener and our tankless water heater seems to work well. But I wish…read morecommunication and installation had gone better. No big problems, just a series of small ones that led to a lot of inconvenience and a more cost on our end. 1. They were supposed to arrive at 10 a.m. on a Tuesday, but forgot. My son had taken the day off and had to take an additional day the next Thursday. We'd already been without hot water a week at that time. When my son finally called and asked when we could expect them, owner said he forgot about our appointment. Worried he might lose the job, he apologized over the phone and offered to give us a discount amounting to a day's pay for my son. My son told him they could discuss it when they arrived to install the softener. 2. My son lost a vacation day but not any actual cash so after thinking on it, he decided he'd spread some good karma and tell the guy that we forgave the mistake and that no discount was necessary. But neither he nor I had the chance. The owner would not look me in the eye and quickly walked away when I tried to talk to him. I use a cane and was not going to chase after him. Before the job was finished, he took off leaving the technicians to finish and collect the payment. I'm guessing he took off because he didn't want us to bring up the offered discount. 3. ** On a positive not, the technician that oversaw the job (owners daughter?) was friendly and knowledgeable. In fact, she finally went to the hardware store herself after their electrician kept coming back with the wrong part. (They had to install an exterior outlet for the softener). 4. Our system was not able to be installed in the garage do to access to our main water line. Instead, it was installed on the south side of our house, in all-day direct sunlight. Now we need to figure out some way to shade the softener as direct heat can damage the tank and the electronics in the control valve. In addition, where it is placed, the discharged water flows to our our lemon tree and line of cypress trees. We had to choose losing our trees from the softener salt ($10 a bag) or going with the more costly potassium salt ($40 a bag). We chose to save our trees. 5. What they did not tell us is that people with kidney disease or those on certain blood pressure medications, including the one I take, can develop a dangerous, sometimes deadly condition known as hyperkalemia when ingesting extra potassium. I now need to buy bottled water to drink and cook with. 6. The day following the install, we had a leak in the yard and sprinklers that did not work. The leak was a broken sprinkler pipe, possibly from their electric tamper or digging for the softener line. The sprinkler issue was caused by a broken valve in the box where they hooked into the main line. Thankfully, my son was able to figure out the problems and fix them himself. In all, our experience with this company was neither bad nor good. Just OK. It would have been nice if someone apologized or at least told us they broke the sprinkler valve. Mostly, I'm disappointed that the owner (Carlos) went out of his way not to make good on his offer to give my son a discount for the day he took off work -- even though my son planned to turn it down. His actions speak more to his character than his initial apology and offer of a discount when he thought he might lose the job.

Based on other Yelp reviews, I called Fina/DLC to inquire about installing a new water softener…read moresystem at the house. I spoke to Carlos who was responsive and easy to work with. I just had to text him some photos of my plumbing system for a quote. And, they had the best price. The new system has been in use for almost a month now and so far so good. After booking an installation appointment, the technicians arrived on time and two technicians installed the system in like 2 hours (which is fast in my opinion). One of my neighbors bought a softener system and hired a plumber to install the system as a weekend side hustle and that guy needed like half a day. They take Zelle or check payments.