After 14 years as long-term renters at Lazy Days Campground in Mooers, New York, we are leaving…read morebecause of ongoing harassment, derogatory behavior, what we experienced as unequal treatment, and the way the situation was handled by management.
During those 14 years, we had never experienced an issue like this.
The situation involved a neighboring camper whom we never spoke to. There was no argument, confrontation, or personal dispute between us. Despite that, we began experiencing behavior from this camper that became extremely personal, degrading, and harassing.
We reported what was happening to Jason. The campground has its own rules regarding derogatory comments and behavior, so we expected those rules to be enforced. We were not made aware of any action being taken regarding our complaints, there was no meaningful follow-up with us, and no resolution was communicated to us.
At the same time, this same camper was making complaints about where we parked our vehicle, and those complaints were repeatedly acted upon.
We were told to move our vehicle even though we were not parked on the neighbor's side. Our vehicle was well in front of our own camper. We took photographs clearly showing where we were parked and sent them directly to Jason so he could see the situation for himself.
Even after Jason received the photographs showing that we were not on the neighbor's side, nothing was done to correct the situation, and we continued to be the ones told to move.
That is a major part of why we felt we were being treated unfairly. Our reports involved harassment and derogatory behavior, yet we saw no meaningful response. Meanwhile, complaints made against us about something as simple as parking were acted upon, even after we provided photographs showing where our vehicle actually was.
We also never had any direct interaction with this neighbor that would explain the hostility. We never spoke to them.
After years without this type of problem, these issues began involving a camper who, to our understanding, is Jason's friend. We can only speak to what we personally experienced and documented, but the difference in how the complaints were handled left us feeling that the same standards were not being applied to everyone.
Eventually, we had enough and gave notice that we were leaving.
Jason has known about the situation and has had opportunities to speak with us about what happened. From our perspective, there has been no meaningful attempt to address the harassment, discuss why we reached the point of leaving, or resolve what occurred.
We also contacted Jason requesting a prorated refund for the unused portion of our stay. As of the time of writing, we have not received a response to that request.
After 14 years at this campground, we never imagined our time there would end this way. We have dates, messages, photographs, and other documentation concerning what occurred. We are choosing not to publicly repeat the most degrading and personal details of the harassment, but those incidents were reported to management.
