Jennifer and Lydia are always amazing , every time I walk into the office they have a positive…read moreattitude and they welcome me with smiles. The place itself to live is awesome , I feel super close to everything , only an hour away from the mountains and the beach and super close to good eats at Victoria Gardens . 10/10 place to live !!

Levante is a gated apartment complex community. With one car garage , pool and gym . It's a…read morebeautiful community, exterior landscape looks well maintained . Here for a friend's birthday party, unfortunately as guests there is no intercom or button to contact the residents. My friend was at the pool and met me at the gate door by the manager's office.

I've been living at The Core on Foothill for about two years now, and my experience has truly been…read morewonderful. From day one, everyone has been so kind, helpful, and welcoming. The community is friendly and enjoyable, and the location is absolutely perfect,convenient, safe, and close to everything I need. The apartment itself is very clean, well maintained, and thoughtfully laid out, making it comfortable and easy to live in. I genuinely enjoy coming home every day and am grateful to be part of such a great community. I highly recommend The Core on Foothill to anyone looking for a great place to live. (Vanessa) has truly made such a positive impression and I would definitely like to shout her out as she's been so nice every time I call with some need of help. Thank you!!

Made an appointment to tour this location and no one was in office to help. Appointment was…read moreconfirmed and we waited 15 min to see if anyone would show up. No one did, so we left. I found this unprofessional and a bad first impression. Maybe we will try again because the property looks nice.

At a two star review, Yelp mentions, "Oh no! What could improve?," I would like to say more…read moreunderstanding with potential tenants. I called Friday and spoke to Brian, very knowledgeable, offered to send me information online. Received the pdf via email, seemed cool. Decent size and other features we were looking for. I drove by on Sunday and was able to get into the complex. I drove around and it looked clean from the outside, (driving through the parking lot) and it was quiet. I emailed Brian again to see if I could take a tour. He told me they had availability from 8-4 and they'd be closing at 12 on Wednesday and be off Thursday and Friday for thanksgiving. My bf and I were thinking about applying to another spot, but I told him let's take a look here albeit smaller, lower in price and it includes the W/D. I took time off work, using 2 hours of my VAC time and found myself running a little late. I called at the 3:50 and told him that I was running late that I'd be there around 3:56 that I just want to take a look at the room don't even need a super detailed tour. He said if I got there in the next 5 minutes I could be there, but he said they have a hard closing of 4 pm for the showroom. I explained that I'd be there before 4 and that I used vacation time and there was more traffic than expected and I would hope they have more flexibility and understanding for potential tenants. I asked if there was anyone else I could speak to, but he said he would be the person to speak to since they are privately owned. I'm just bummed out, used my vacation time, and just hoped for some flexibility. They should include their office hours and then showroom hours on their email signature and other information that shows their hours.

ITS not worth it! Move to Rancho or somewhere nicer for what they charge. The gym sucks, the…read moreequipment is BROKEN, all the dumpsters are always full. Homeless people are always in the property. The gate is always BROKEN. Tons for wild cats running around. People don't clean up after their dogs. ALOT of WEED SMOKERS. The front office is rude and entitled. The place is a money pit. I would not recommend it to worst enemy.

I moved in here this past December, and there has been problem after problem. My very first time…read morecoming to tour the apartments no staff even showed up. Ended up finding out that they did not work that day, I was a little irritated having driven out here for no reason but things happen so I rescheduled my tour. After that everything seemed good, the office employees were attentive. Now that definitely changed once I moved in. Immediately upon moving in there was a leak coming from the roof of my unit. Keep in mind the leasing agent told me the apartments were built to be super high quality, obviously not true if a brand new apartment complex already is leaking from the roof. I notified the office about it and no one ever came to fix it, the leak started getting worse so I submitted a work order. The maintenance guy came and stood on my counter with his shoes to see the area of the leak better. Honestly, I wouldn't have been so upset about it if he was like oh sorry I got my shoe prints on your counter. Instead he jumped hoped off and said he needed to talk to the office. Then didn't come back for two days nor did I hear any updates but did fix it once he came back. You also have to have renters insurance to rent, which is no problem I signed up for an insurance and one of the coverages was off so they had me update it before I could even sign the lease. Once updated they gave me the keys. Then one day I get a letter in the mail... they signed me up for a different renters insurance called assurant. No call no warning nothing. I had to reach out multiple times because I was not getting an answer until finally I got a hold of them and Daisy told me it was their mistake that they had not realized I updated the other policy. WHY ARE YOU SIGNING ME UP FOR THINGS WITHOUT MY CONSENT? no one even called to tell me that my insurance was "wrong." I again let it go because I didn't want to be difficult she said they would cancel it so I just left it at that. I was also given a promotion of 6 months rent at 50% but they messed up my rent and charged me the full amount. I messaged the leasing offices text number on multiple occasions and never once got a response. I called three days in a row and left multiple voicemails, still no response. Eventually I got a hold of them and the office employee Daisy told me I still had to pay the whole amount and they would credit the overpayment to my next months rent. Super inconvenient but I didn't want to cause too much of a hassle so I just paid it. I also asked for written confirmation via email that my overpayment would get credited + the renters insurance they wrongfully signed me up for would get cancelled and she said she would sent it over and never did. I even emailed the leasing office myself to follow up and still no response. Now my garage door has not been working for three days, I cannot get in or out of my garage. I again submitted a work order and no one has even responded or come out to look at the garage. The light on the motor of the garage door stays on and will not turn off, which I know is just going to cause my electric bill to increase again which will be something I have to pay due to the lack of response/help from the employees here. I will absolutely not be renewing my lease and if you are interested in coming to live at Serena village I would highly recommend finding somewhere else. OH BTW they also sell your information so expect a flood of spam calls and emails regarding housing as soon as you move in!

During my entire Process, I worked with Jaime... She is very knowledgeable about the property and…read morethe units, she has an impeccable personality, and made my move in processes seamless... I absolutely love the property it is well kept and very quiet...

They have 2 floor plans and 2 different styles. Meaning one floor plan is more upgraded with the…read moreother. Naturally I fell in love with the more upgraded apartment. I didn't have an appointment, and walked in with someone that did. He was nice enough to let me tour with him and his daughter, so the Leasing agent didnt have to do separate tours AND I wouldn't have to wait. I forget the name, but the biggest upgraded 1 bedroom, but it was the one I liked mostly. mostly.

Rating my experience not as a resident, but as prospective resident who had an appointment to tour…read morehere and had a bad experience. Was really looking forward to touring here and thought this could really be a contender based on other apartments I had toured in the area. Their AI system had confirmed our appointment to tour TWICE, once via phone and once via text. And I confirmed both via phone and text that I would be there. We show up and the leasing office was under construction and all the "future resident parking" spaces were marked as "no parking." I checked the email and text they sent us and there was no indication of temporary parking during construction or anything like that. We weren't sure where to park so I called the office twice and both times no one picked up. Eventually I just park in a random open spot and go around the back to check in for our appointment and no one is there. Eventually the maintenance man comes around and tells us that the guy is on lunch and won't be back til 2. We said we had an appointment and he just said "sorry he's not here." With no indication of if we should wait or what we should do. Totally understand you gotta take your lunch, but then you shouldn't have scheduled us for an appointment. And if your AI system confirmed with me TWICE clearly there's some sort of disorganization going on in the background. And with the maintenance man just being unhelpful in general that was all that I needed to know. I've been apartment living for many years now in many different cities. To me, first impressions really matter and are an indication of what we can expect as a tenant so again, that was all I needed to see to know that this would not be a good place to live. Amenities looked nice from the outside I guess, but can't really share too much detail on that, again since no one was there to show us around. We ended up signing same day at a different apartment nearby at a similar price point but had a better overall experience. Update: added pictures below to show that I did confirm my attendance since their office called me and told me I didn't confirm with them my appointment. Maybe a miscommunication but clearly their system is bugging.

I recently had a maintenance issue and Chris Gonzalez was the one who came to help. I cannot say…read moreenough good things about the service he provided! His response time was incredibly fast, which I really appreciated. Not only was he prompt, but he also figured out the problem right away and came up with a quick, effective solution. He was professional, efficient, and got everything working perfectly again in no time. If you ever need maintenance help, Chris is definitely your guy. Highly recommend!

I've lived here for going on two years and can honestly say the highlight of being here has been…read morethe events!! While the clean facilities and amenities have made living here pleasant, the events have made it an absolute joy. You can tell that the even coordinator, Kim, has put so much thought, effort, and care into the numerous events and activities she's provided us residents. She brings life to this community. She always finds new and fun ways to bring the us together. I anxiously await the calendar release at the beginning of the month to see what Kim has in store for us. She truly goes above and beyond and you can tell that she really has a passion for bringing people together. It's honestly what has set this location apart from any other apartment complex I've lived in. Everytime I talk to family and friends about the events we've had they are in disbelief! Kim and her knack for excellent event coordinating has been one of the top 3 reasons we renewed our lease. She truly makes the residents feel cared for and valued. I know I speak for the majority of the residents when I say we appreciate you Kim and you are the heart of Homecoming. I've docked a star because of the copious amounts of dog poop on the property grounds that crickets and roaches constantly feast on. Other than that, I have no real complaints.

This is an excellent starter apartment. One of the top features is safety because it is a gated…read morecomplex. Every now and then, the popsicle man manages to get in, and the one homeless (typically harmless) man manages to get in, but that is about it. I lived there for two years, and while it was quite brief, there were no major break-ins or burglaries. The parking is a joy. You can almost guarantee you will have more than enough parking spots left, especially for people who work at night. If you are lucky, you get shaded parking, which is helpful during the scorching summer. There is a cool playground at the heart of the complex, which is great for wearing your little ones out. The location to places makes this place very convenient. Superior Grocers is barely a five-minute drive (or a fifteen-minute walk.), there is a church that is 7 minutes away. One major issue I had was the new toilets, which had very low pressure when flushed. My tip: buy a bucket because you may need one for the first big flush. When you flush the first time, don't panic if it feels like it won't flush. Listen for the toilet tank fill-up, and then judge how much waste material you have liberated to know whether it's a bucket flush or regular flush. The lack of in-unit laundry ultimately made it increasingly uncomfortable and so, we moved. Other than that, this is generally a great place to live.

This Apartment be "fixing" things but honestly i don't think they do because the apartments still…read morebe looking a mess inside and outside makes no sense especially the Laundry THEY NEED TO FOCUS ON GETTING NEW WASHERS AND DRYERS these washers and dryers they got are horrible they don't wash my clothes properly or dry them and my loads don't even be a lot and everyone else complains about them not washing or drying the clothes properly please do better with your apartment complex because there's no way people are paying over 2,000 for rent just for this apartment complex to be horrible!

I've been living at Paloma for over two years now, and when the time came to decide whether to move…read moreout or upgrade to a bigger apartment with my sister, we honestly couldn't imagine going anywhere else. That alone says so much about how much we love living here. I truly feel safe and secure in this community, which is such an important thing for me. The staff is incredibly kind and helpful. They always greet you with a smile and are patient whenever you have questions (or call them multiple times like me.) The office gals, Leah, Allison, and Jackie (and I know there is another floater but I can't recall her name right now) are especially sweet and understanding, which makes such a difference in my experience here. They take the time to plan different events for us as residents to help build community and I love and appreciate that so much! Maintenance is also amazing..always timely, professional, and so helpful. We absolutely love Gus!! He's the best and always makes sure everything is taken care of quickly and with care. Paloma really feels like home to us. We're so happy we chose to stay and upgrade instead of leaving. Highly recommend living here!

I am an insurance agent and needed specific information on the building itself for an insured's…read morediscounts. They knew that I was not a potential renter, yet treated me with respect answering all the questions I had. I truly appreciate their professionalism and courtesy. Sarah @ TPG Insurance

Professionalism at its finest‼…read more I'd like to personally take the time out of my busy day to discuss how professional, kind, caring, knowledgeable and super outgoing the Company associate named Britney Herrock is. My mother is an older African American/ Hawaiian woman who doesn't really get out much not understands technology too well. After calling the front office for various reasons, Britney always seems to be the one who answers the phones with pleasure, greets us face to face with her warm and beautiful smile and or takes her time helping her or I with anything we need. Her ability to multitask, speak on all business needs matters, Covid -19 safety within our property, assist us with excellent customer service or sales related questions exemplifies the expectations of our Lewis Homes properties experience. She always speaks highly of her company, bosses and staff members and therefore know it's not only a great place to work but also an awesome place to live too. Thank you Britney Herrock for being so awesome, patient and AMAZING!!! We will continue to refer people to live here because of you! You are the BEST‼

Montecito used to be a nice place to live but like another reviewer mentioned it has changed and…read morenot for the better. The clientele has changed. New tenants no longer abide nor respect property, creating more work for maintenance workers and a less pleasant environment for other tenants. I have spoken to office workers about the constant loud music and stench of pot around and in my apartment and am told to "take a picture". It seems they are afraid to confront the tenants themselves. Whatever happened to "covenant of quiet enjoyment". They may place signs saying No Smoking but be forewarned it is not enforced. I would move but am afraid I would encounter the same problem elsewhere. I have moved for some of the same reasons 3 times already.

Been living here more than 5 years, ever since they changed the management team, the whole living…read moreexperience got a huge upgrade. Shelly and Chrissy are a great team of handling big and small requests from us. I remember one time, some random salesman came to my apartment wandering when I was not home, I caught that on my camera so I called the leasing office and asked for Shelly's help because I have a package delivery soon during that time. Shelly ran from the office to my apartment and requested the person leave the complex, and I never see any salesman knocking on my door since then. After Chrissy and Shelly came, the dog poop bags are always refilled, they even make the office feel like home to us, they hosted different events for different holidays celebrations and enlightened our stay a lot. We love Shelly and Chrissy, they are the reason why we would still staying in this complex, cannot imagine a day without them, especially Shelly. They are so good that actually makes the complex really dog friendly, including the office. Before this team came, we felt unwelcome and not truly dog friendly. But now, we hope to stay longer because of how good they are, will highly recommend this community to everyone who wants to live in a good environment with good energy people to manage the complex!

It has been a long process for us and finally signed our lease. Shelly has been very nice and…read moreaccomodating throughout the process. When she says she will update you, she never missed a day updating the status of availability and status of your application. The first time we saw the place we immediately fall in-love of it. Having a huge patio and your in laundry is also a plua at this community. We are looking forward moving-in and know the rest of the people who leave there.