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    Alcantara Apartments

    3.9 (10 reviews)
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    Ask the Community - Alcantara Apartments

    When will the bathrooms and kitchens be updated?

    Hello, we have started updating our entire apartment homes, all new stainless steel appliances, cherry wood cabinets and flooring along with the crown molding and two tone paint our residents are accustomed to. We currently have two, 2 bedrooms… Read more

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    Aspire Rialto Apartments - Open concept floor plans

    Aspire Rialto Apartments

    (10 reviews)

    My husband and I lived at Aspire Rialto (formerly Rialto Breeze) for over seven years…read more Let me start with the good - the neighborhood is relatively calm and within walking distance of a few grocery stores. This was super convenient! Just a short drive away is the renaissance shopping area which is also really nice. I think most people keep to themselves but I would say everyone is generally pretty friendly. I liked the pet stations that were around the property. Unfortunately, we were forced to look for another place to live due to an unprovoked homophobic attack by our downstairs neighbor. Police were called and she was arrested, but what followed was almost worse than the incident itself. The property management refused to do anything! We sent over the arrest record, video of the arrest, photos where she egged our apartment and nothing was done. The conduct of the tenant in the apartment below us was clearly in violation of the lease (unless Aspire is okay with homophobia?) but nothing was done. They didn't even have the decency to clean the egg off the side of our building as requested. I sent several emails and phone calls asking to escalate the situation to someone higher than the property manager as it seemed she was unwilling to do anything but after that, it was just silence. I realize the above scenario is incredibly specific, but if something like that went unaddressed, I wonder how many other complaints are falling on deaf ears. If not for the above, I think we might have stayed longer despite the high cost of living there. Not just in rent, but the absurd cost to do laundry and hope the dryer you put money into decides to work that day. The cost of utilities exploded in recent years without any explanation. The grounds used to be clean and well maintained, but in recent months was looking pretty bad with kids' toys and bikes strewn across the property. Hopefully they have gotten that under control but it seems unlikely. The worst part in our last months of living there was the lack of communication. Years ago if any major work or inspection was happening, we would get notified way in advance. Before we moved, we were getting notifications on our door less than 24 hours before the noted time. Good luck trying to talk to anyone! The office has posted hours but more likely than not, you'll see a closed sign. I think the neighborhood is great, but there are a lot of other options in the area and I recommend looking around before settling on Aspire. I really loved living here before the property management switch. I'm not sure I would recommend it now.

    Management sucks, when I walk around the apartments they smell really bad like dog crap, and…read moretenants leave dog feces on the cement, rocks, and in front of the laundry room. Complaints are ignored constantly, and management never seems to do anything about what happens around here. Everything here is dirty, broken, and our rent is always being raised. Utilities are high, they are adding extra fees without tenants consent. The maintenance man walks around sweeping and with a leaf blower pretending to work while your work order is ignored for weeks. He bosses kids around after hours, I saw him telling kids who were doing nothing to stop playing. He's a punk. Maintenance and management have trapped cats and dumped them. They're scamming everyone who lives here with high utilities. The plumping sucks and there's always broken water pipes/sprinklers leaking for days straight and management won't fix it. Giselle only cares about her paycheck, she doesn't do a damn thing on this property other than lie, ignore and scam tenants.

    Cielo Vista Apartment

    Cielo Vista Apartment

    (6 reviews)

    At a two star review, Yelp mentions, "Oh no! What could improve?," I would like to say more…read moreunderstanding with potential tenants. I called Friday and spoke to Brian, very knowledgeable, offered to send me information online. Received the pdf via email, seemed cool. Decent size and other features we were looking for. I drove by on Sunday and was able to get into the complex. I drove around and it looked clean from the outside, (driving through the parking lot) and it was quiet. I emailed Brian again to see if I could take a tour. He told me they had availability from 8-4 and they'd be closing at 12 on Wednesday and be off Thursday and Friday for thanksgiving. My bf and I were thinking about applying to another spot, but I told him let's take a look here albeit smaller, lower in price and it includes the W/D. I took time off work, using 2 hours of my VAC time and found myself running a little late. I called at the 3:50 and told him that I was running late that I'd be there around 3:56 that I just want to take a look at the room don't even need a super detailed tour. He said if I got there in the next 5 minutes I could be there, but he said they have a hard closing of 4 pm for the showroom. I explained that I'd be there before 4 and that I used vacation time and there was more traffic than expected and I would hope they have more flexibility and understanding for potential tenants. I asked if there was anyone else I could speak to, but he said he would be the person to speak to since they are privately owned. I'm just bummed out, used my vacation time, and just hoped for some flexibility. They should include their office hours and then showroom hours on their email signature and other information that shows their hours.

    ITS not worth it! Move to Rancho or somewhere nicer for what they charge. The gym sucks, the…read moreequipment is BROKEN, all the dumpsters are always full. Homeless people are always in the property. The gate is always BROKEN. Tons for wild cats running around. People don't clean up after their dogs. ALOT of WEED SMOKERS. The front office is rude and entitled. The place is a money pit. I would not recommend it to worst enemy.

    Carmel at Terra Vista

    Carmel at Terra Vista

    (83 reviews)

    Shout out to Sam - she is the best!! I've had the pleasure of encountering one of the most…read moreexceptional maintenance staff, and I would like to extend my sincerest appreciation to her for her outstanding customer service! She consistently exhibits a positive demeanor, impeccable politeness, professionalism, friendliness, and genuine concern for tenants while also demonstrating attentiveness and extensive knowledge; she is truly an exemplary individual. I have immense respect for individuals like her, as they exemplify perseverance and dedication, setting them apart. She is undoubtedly deserving of recognition or promotion. It is rare to encounter individuals who genuinely care, and Sam consistently exceeds expectations. Sam, I would like to express my heartfelt gratitude for the exceptional service; you truly deserve a glowing review. God bless! Jocelyn & Alvin O-102

    I lived here for appx 1 year with my husband and 4 kids. Everyone in the leasing office was amazing…read moreto us. Very professional, friendly and they assisted us in a timely manner. Christine, Brittani, Aaryn and Jeanine were great. Also Ralph but I don't think he's there any longer. The entire maintenance crew was also great. Mike, sam, and another SUPER kind gentleman but I seemed to have forgotten how to spell his name but I left him a review on another site. It started with a D so if you guys could remind me that would be great! So I can properly recognize him on here. The property is VERY well kept, and beautifully maintained. Pool has always been clean, same for the gym. I only have a few downsides (notice I didn't remove any stars for them) I know they do TRY. (Maybe corporate can work on the parking one). First is parking- please note your vehicle will have to fit in the tandem spot. (There are various sizes, some are long enough to fit a semi while others would only fit a smart car) I know it may seem like an obvious fact but some people actually get away with it if their neighbors seem fine with it. However, one of my neighbors did NOT. I have 4 kids in car seats and when we moved in, we had a smaller vehicle but we knew we were going to get a larger one. We got an SUV & Our parking spot was all the way to the back of the alley, so it was pretty "out of the way". But we still got complaints (pretty sure from the same person) that it stuck out of the given space. We tried parking it in our garage, but because we would be unable to open the doors and load all the kids in, it wasn't really an option. We ended up having to park in the visitor parking. Which was also unfavorable since we had to carry/ walk with our 4 small kids across the parking lot and up to our unit. So please be mindful of that. Second- while this specific area of Rancho is beautiful and overall "safe", PLEASE remember to lock your cars. I can admit I have left my guard down a few times and I didn't double check that the cars were locked so my car got broken into and my mother's bag was stolen. The vehicle was parked in our tandem spot. We did file a police report and the leasing office DID do their best to resolve any issues we had (they replaced my apartment keys and changed the lock on my unit.) so again I really couldn't dock them for that. I'm only sharing these things with you as reminders. I don't want these things to deter you from considering Carmel as a place to live because we did enjoy living there and we were very sad that we left. Overall, the highlights are the staff and the appearance of the apartment complex as a whole. Thank you Carmel for a great year with you!

    Alcantara Apartments - apartments - Updated May 2026

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