Professionalism at its finest‼ I'd like to personally take the time out of my busy day to discuss how professional, kind, caring, knowledgeable and super outgoing the Company associate named Britney Herrock is. My mother is an older African American/ Hawaiian woman who doesn't really get out much not understands technology too well. After calling the front office for various reasons, Britney always seems to be the one who answers the phones with pleasure, greets us face to face with her warm and beautiful smile and or takes her time helping her or I with anything we need. Her ability to multitask, speak on all business needs matters, Covid -19 safety within our property, assist us with excellent customer service or sales related questions exemplifies the expectations of our Lewis Homes properties experience. She always speaks highly of her company, bosses and staff members and therefore know it's not only a great place to work but also an awesome place to live too. Thank you Britney Herrock for being so awesome, patient and AMAZING!!! We will continue to refer people to live here because of you! You are the BEST‼ read more

Montecito used to be a nice place to live but like another reviewer mentioned it has changed and not for the better. The clientele has changed. New tenants no longer abide nor respect property, creating more work for maintenance workers and a less pleasant environment for other tenants. I have spoken to office workers about the constant loud music and stench of pot around and in my apartment and am told to "take a picture". It seems they are afraid to confront the tenants themselves. Whatever happened to "covenant of quiet enjoyment". They may place signs saying No Smoking but be forewarned it is not enforced. I would move but am afraid I would encounter the same problem elsewhere. I have moved for some of the same reasons 3 times already. read more

Place is a complete joke from having to apply its like getting a tooth pulled they are all Friendly until you move In they keep the gate locked for us to go to the park and they have rodents all around ants roaches and pincher bugs read more

No just no! They have you jump thru tons of hoops to just apply. The rules are way too much. Went down the street and rented an apt that's much nice and it was a breeze. read more

please do not move here at all. I have bad experience my place just got vandalized. Josh lied and Sophie lied as well telling me that I wouldn't have to pay for it if I had it made a police report so please do not move here. The Property Manager, is a lie and they unprofessional. They wait till you move out and then on top of that they do weird jobs here please do not move here. read more

I'm excited to move here. Courtney is very nice and I thanks her so much and I can't wait to move in there in the apartment. I'm so in love with the Apartment. read more

Great place to reside.. ask for Rosa Blass when you're at the office and ask for Jose Pacheco when you have any maintenance issues they are both great at taking care of your issues and needs read more

The grounds are well maintained and the staff are great and helpful! I've been here for 2 years and will only move once I buy another home.

recently my wife and i applied and moved into a 1 bedroom apartment. I enjoy the atmosphere of the location and the helpful staff that assisted us throughout the whole move in process. we are happy with our location and the cleanliness of our unit ! read more

Okay so I had a list full of places to view and this was about my 2nd or 3rd place I immediately fell in love. Promt responses very helpful and sweet staff in the office. Courtney went above and beyond with helping get the unit I LOVE its so comfy and homey. I love the neighborhood I'm very comfortable raising my daughter here. Thank you!! read more

I love Montecito Apartments The office and maintenance staff are very helpful and professional friendly also. They take care of your apartment needs and concerns in a timely manner. The community is always clean and beautiful. The new office staff is professional and friendly. read more

Update to my previous review. The maintenance team here is Magnificent. I haven't interacted with any other members of the team; however, TERRY AND LEE...they are THE BEST. I've Lived in 3 Lewis communities in the past and they are simply THE BEST! Kudos to Montecito for hiring such professionals who take pride and ownership in their jobs. read more

One of the best community in Rancho Cucamonga. It's location is perfect for everything. The elementary school is just five minute walk. Plenty of big markets are just a few minutes away by car. There is an amazing park which is considered one of the best in the city with an access to it from the community. The 210 is very close. Also, the Milliken road takes to the 10. Most of the famous restaurants, centers and clinics are close by. They are all located in Foothill Boulevard which is two blocks away from Montecito. Talking about the apartment, it's very clean and it's been renovated 5 years ago as I heard from the residents. The community has a playground area and a basketball field and also a very nice swimming pool and Jacuzzi too. The staff there are so friendly. From day one, Britney helped us a lot in a professional way. She made everything easy and clear for us. She always welcoming and has a big smile and she is ready to get things done efficiently. The maintenance guys are so helpful. Once I submit the service, they come at the same day or maximum the next day. Thank you so much Hector and Terry for the beautiful moments. I highly recommend staying in such a community. read more

Montecito Apartments - Remarkable spot for relaxing - Apartments Near Me - Rancho Cucamonga, California

I would like to leave a review for a maintenance technician By the name of terry and maintenance supervisor lee from montecito apartments for the great service and very professional services. They are very respectful and helpful my name is manny from apartment number 254. I used someone else's account to write this review due to phone service issues but I just wanted to say Thank you! read more

Just wanted to stop by and say that I'm a resident here and I love it. So helpful in any question I have. Justin is your go to definitely, he's the best!!! read more

I have lived here for almost a year and I can say this is a very beautiful community! I love the people very friendly and the maintenance team Hector is very attentive to the community needs he's spot on! And his work is exceptional he cares for the community and goes over and beyond to fix whatever it is that needs fixing or repaired and will do a follow up with you to ensure its working or fixed properly! I will be renewing my lease in august! I love it here. read more

My daughter lives here and pays 1400 a month for a 800 sq ft apartment. Its clean and the parking is fantastic. It used to be very peaceful until the management refused to do anything about a barking dog on a balcony that barks non stop day and night. NO ONE LIVING IN DENSE HOUSING SHOULD HAVE TO DEAL WITH A YAPPING HIGH PITCHED BARK ALL DAY LONG. Look somewhere else to live the management does not protect your peace and quiet. read more

This review is in regards to Hector. I appreciate that he is always quick to address my concerns and always goes the extra mile. Having staff that cares and follows up makes living here a great experience. read more

The staff was very accommodating and flexible with the schedule. They were able to get us in before new year in a matter of 2 days. The original schedule for move in was after New Years but we were able to move in before the new year ended. We appreciate it very much. The unit upon the walk through was in good shape except for a loose hinge in one of the cupboards, but maintenance came up immediately to solve the issue. read more

Awesome service here. Especially from the maintenance team!! Everytime I have an issue Terry takes care of us quick and effeciently! There's a lot of problems in this world as well, but the Montecito has always been welcoming and friendly. read more

I have lived in a one bedroom apartment at Montecito for the past year and have really enjoyed living here! I have always felt safe walking around the grounds. It is quiet for the most part and there is always plenty of parking near my apartment, which is at the back of the complex. I love that my apartment has vaulted ceilings on the second floor and a spacious closet with indoor laundry. There is a park nearby, which is easy to walk to. The maintenance team has been awesome and responds to requests fairly quickly. For an urgent issue the night manager has responded immediately. The staff is racially diverse and very friendly. I have had no major issues here at all. It doesn't have as many amenities as the last apartment complex I lived in and there are rent increases it seems every year, but other than that, this has been a beautiful community and I am very happy to live here. read more

My family and I really enjoy living at these apartments. The staff is amazing, both office staff and maintenance. The apartment grounds are well kept, and the apartment interior are really nice as well. The area is perfect for families. The apartments have direct access to a beautiful park, and there's a waking/biking trail. You can lease bikes at the office and the gym although small, is really nice. The only thing I would change is the flooring in the interior of the apartments, I wish they came with floor/laminate instead of carpet. Other than that, we've had a positive experience staying here. You won't regret leasing here! read more

The maintenance crew is good and punctual in answering and fixing service requests. I give them five stars. The grounds are nice, lots of green. But some of the office staff can be somewhat officious. I could choose from several examples, especially since the beginning of the pandemic, but I'll just share one small one. A couple of months ago I got a call from a person who introduced himself as the new Community Director, which left the impression there was no one above him to appeal to. He told me he was going to send me a violation letter unless I removed the broom from my patio. First I'd heard of it. I complied, but then later the same day noticed my next door neighbor's broom was still on his patio as it always is, and a neighbor just down the walkway had her broom in its permanent place on her patio. And walking the grounds, i saw it is common. But I let it go. Now I've learned that person is not the director. I did get a call today from the actual director, Chris, who was very helpful and clear in explaining things. That earns an update on stars and some good will. read more

The staff is very nice, beyond nice, the apartment is very nice, the grounds are well manicured. If you are considering leasing here I highly recommend you have the leasing office show you exactly where your garage is. You are required to park in the garage and you need to know how far away your garage is from the apartment you are considering. If you have a back or hip problem you will find it's just too far to carry your groceries, etc and there are lots of kids on bikes and scooters while you are trying to carry your goods home! I don't mind noise, I live alone and work at home alone so it's good to hear the human voice, if you really crave quiet, don't chose one near the pool or the basketball court- it gets crazy. The staff in the leasing office try their hardest but it's corporate-owned and corporations are not human friendly, it's all about policy. So lease here, but make sure you are comfortable--especially the parking before you sign a lease. That was my biggest regret read more

Staff is nice. The property is nice and my fiancé and I enjoy living in the area. However we're having issues with staff properly communicating. read more

I moved to Montecito after about a month of searching for a nice, affordable apartment between Rancho and Glendora. I was drawn there by the tidy appearance of the grounds, friendly staff, and very nice model apartment. However, the apartment I moved into looked much different with old carpet, a manual thermostat, and vinyl countertops (after I specifically asked and was assured it would be very similar). Also, the walls are extremely thin--I could usually hear my neighbors talking on the phone with a normal tone of voice! About 6 weeks after I moved in, my apartment was broken into through the window (they were locked and additional window locks they provided applied). While the staff was appalled to hear that something like that had happened, they shouldn't have been surprised--I often saw people digging through the dumpsters, and the entire complex is VERY poorly lit. I ended up moving to an apartment at the nearby Carmel apartments (also a Lewis community), and it is MUCH better (albeit a bit more expensive). I was not happy with how my situation was handled, but beyond that, these apartments are not as nice as they appear, and I want to inform any potential tenants of what they should expect--info I wish I would have known before moving in myself. read more

STAY AWAY! This company does not care about the residents, only profits. When I moved in two years ago the staff and the manager were on top of things. Since then,between the staff turn over and new manager, this place is has gone down hill. I Had an incident with a night manager blocking my car with his body while writing residents parking citations. He refused to move and was trying to tow my car after the first offense. Told the manager and nothing happened because they protect their staff and let them act however they wish. Contacted the Corporate office and I was then notified that my lease will not be renewed. They clearly side with staff that over step their authority. Better to stay away while this behavior is allowed by Lewis communities. read more

I first have to say I am very surprised at some of the other reviews from 2013 (1's & 2's). I've been with the Lewis Properties since 2008 or 2009. I was first at Sycamore which I DID NOT like due to the bad area in Ontario. I then moved to Del Mar across from Montecito which was definitely a wonderful experience. The remodeling phase started and I was forced to move out of my unit and this is how I ended up at Montecito. I've lived here for a couple years; prior to the remodel phase and now in the newer upgrades which are beautiful. I've never had a pest control problem at any of the Lewis properties except for Ontario with all the stray cats on my patio. Montecito has been a pretty good experience; the complex is very quiet, except I had one neighbor who left her windows open all night with her two noisy teenagers always fighting each other. Its been very quiet since they moved out thank goodness. If you are like me and enjoy peace and quiet when you open your windows or door during the daytime then I'd recommend living near the back of the complex or in the middle away from the leasing office. The pool is next to the leasing office which can get a lot of daytime activity during the weekends and good weather days with screaming children and adults (at least until 7:45pm). However, if you keep your windows and doors closed you will not hear all the ruckus. Maintenance has always responded within 24 hours of any service we've needed. When moving into my units they were extremely clean. Before moving in, you have to do a walk through of the unit and write down anything that does not fit your liking; typically it's fixed before you move in or within 24-48 hours. Beware, the parking in the front really SUCK and they've just recently enforced single car owners that we must park in the garage, so all parking passes were revoked if you only have one car. I walked to my car two weeks ago to find a Final notice on my windshield, except I never received any notice prior to the warning that my car would be towed. The garages are not very close to the units and people in the same size unit with two cars, will get a garage and a parking pass. Other than that, I've had a good experience. The complex has a gate with direct access to the walking trail and Milliken Park. The overall neighbor is very nice and I've even gone jogging at dusk. It's close to several shopping centers with Ralphs being within walking distance and there is an elementary school just a two blocks away. Yes I would recommend Montecito. P.S. There are beautiful hiking trails not far from the area if you enjoy hiking or you can rent bikes from the leasing office and ride along the Pacific rail trail. read more

Current Resident Review written@ Lewis Apartments's request. They encourage every resident one to write a review. The Good: Clean, quiet neighborhood. Tons of shopping within walking distance. Friendly (employed :) ) residents. Excellent maintenance staff (Gary is awesome). Next to a Terra Vista Elementary School (Rated 9-10 statewide). Lewis Homes has many free events for residents. The Bad: Super anal on small things. Even if you DON'T HAVE A CAR; you CAN'T keep anything in your garage without constant hassle. The "inspection team" likes to look through your garage windows to see if anything besides a car is there. Seriously. Special arrangements have to be made if you like to keep plants outside also. Constant management changes. Managers have changed 3 times so far since I have lived here. read more

Again Montecito has gone above and beyond. They made our move out/transfer transition super easy and we're very tentative with whatever needs we had. They were also very fast on getting my move out statement done so we can get our security deposit back before the holidays. Thank you Montecito! read more

This place is definitely a HUGE upgrade. Parking is always available, the complex is clean, quiet, and neighbors are friendly. They call to check in to make sure everything is going fine and I'm so grateful to be able to finally live somewhere where management is professional and the price is worth it. Highly recommend to anyone looking for apartments in Rancho! read more

I just went here to tour and was waiting on leasing agent to come back with key to access unit and a tenant said, "....we don't want you living in here, black assholes," and closed his apartment door. Lovely! Won't be living here! read more

I am happy to be living at this wonderful complex. Been here since October 2012. It has everything you "need" ... when there's a situation, I called and it's been resolved within a quick moment. Friendly staff; friendly environment, well kept ... what more can I ask for pampering myself here... anyone who read this, ought to move out here! read more

I had 2 of my windows smashed in at 7:30am in broad day light. A neighbor heard a loud noise, ran out to see people taking stuff out of my car, and drive off. She called the emergency number, someone answered and directed her to the main office. The maintenance team answered said they would go check it out. I never got a call from the main office about this. I later go out to my car to go to work at 3pm to find my car broken into. The maintenance came over and said "ohh yeah we got a call about this earlier". THEY NEVER TOLD ME. What is that?! Oh and did I mention that our gate has been removed for 3 months because it needs to be rebuilt? I called corporate, they basically said they don't care and won't do anything to help me with a reimbursement for their failure to maintain their property resulting in residents property being damaged, their property being damaged, and residents being put in harms way. I would suggest you NEVER move here. They don't care about their residents. read more

Montecito Apartments - Apartments Near Me - Rancho Cucamonga, California

Just moved in earlier last month and I must say the process was quick fast and enjoyable. I'm very thankful to have gone to Jamie Rice she is just a great at what she does. When I was shown the property I just got this eerie overwhelming CALM feeling. It just feels so peaceful on the property . I recommend you go take a look at this gem ! read more

This review is for all of the Awesome and Professional Staff that my husband and I had the Privilege of meeting at Montecito Apartments. To begin with, we were down sizing and wanted a safe and quiet environment. We were somehow guided to Rancho Cucamonga and came across the Montecito Apartments. Upon meeting Britney, who was a joy to speak with and so kind. My husband and I made the decision to join the Montecito Family. She made the process so easy and convenient for us. We moved in on June 12th, 2020 and truly feel it was the best place we could have chosen. I would like to give everyone we have encountered here at Montecito a shot out for all their Professionalism and Kindness. This includes, Britney, CeCe,Lee, Terry, Hector and even the Landscaping Staff! We couldn't have chosen a Finer Home. Again Thank you all for being here when you're needed, from the Lofton's. read more

This is a quiet, beautiful, and very clean apartment complex that we've enjoyed living in. The neighbors are nice and the whole place has a community feel to it. Stephanie and other staff who work there are very prompt, professional, and effective in processing paperwork and helping with any emergent issues. Highly recommend. read more

I love living at Montecito. Going on 4 years and they are always ready to solve any problem. Hector is the best and always makes time to help with whatever you need. But truly everyone working here are great. read more

I have lived at this community for 2yrs and I love living here. The office staff and maintenance staff are great! It's a clean and friendly place. read more

Montecito is an amazing apartment complex. Everything is very well kept and clean. My agent was Michelle and she was diligent in every aspect of her job duties. Thank you so much for your service mam read more