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    The Upland

    4.8 (41 reviews)
    Open 8:00 am - 5:00 pm

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    Unitfor R.

    Highly recommended even for the pickiest of personalities. Am confident the nice folks here will welcome you & never make you want to leave. Tara & Andrew are a delight to work with and are well versed in customer service. Great work and pride in work does not go unnoticed--the team here are responsive, thorough & actionable. Ulices the maintenance manager is on the ball & maintenance items are addressed immediately. Daunte is good too. This pride of ownership building is run like a well oiled machine & I highly recommend it. Tour the asset & if you're lucky enough, you may experience one of their many events and/or food vendors they constantly host for their residents. -El Perro

    The moment of capturing the  rize.
    Mahogany E.

    Special thanks to the following individuals that have made our experience a blessed one; Tara, Andrew, Ulises and Donnie. When I think of what synchronicity conveys, I'm reminded of you all and how well you maintain the collective peace of this community. Hats off to all you do. My son and I are appreciative for all of your efforts, whether seen or unseen. Stay prosperous!!!

    Candace W.

    Amazing, amazing APARTMENT! As a single female I feel extremely safe living on my own here. The tour I received from Andrew was so detailed and he even gave me 30 minutes additional after answering all my questions. Tara Stone , the manager kept in touch with me during move-in and even checked up on me during my first month of living here. I moved back to this apartment complex as I was one of the first residence to move here from the previous management company, which was horrible. I relocated for a job when the new management team took over and there has been a dramatic difference. The enhancements they made with the small technology advances to make living easier has been an extreme plus. I love being able to walk everywhere not only to dine but to shop and relax. Super family friendly and I don't see myself living anywhere else.

    Yoon W.

    Omg shout to Tara and her team! They made my move in process stress free. I was already stressed out so much cuz I had to move quickly for my job. She went through the details really well, and made the whole process done by the day of. I was so relieved to get the place ready for me within a day with great deal. And I am loving it! ( Photo attached) love the view, love the doggies, I saw a Corgie (my fav) as soon as I saw a corgie I knew this place for me. Can't wait to see him again.

    Love love love this place, my wife and I moved in during opening and not once have we regretted our decision, we like the modern look, location, gorgeous, pool and spa, gym, recreation room and the nice landscaping. The staff is always so helpful , the service guy is always hustling And always says hello with a smile! The business manager Tara Stone is Amazing and welcoming she always greets you with a smile that could light up a room, it's always a pleasure stopping in to say hello!

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    28 days ago

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    Tara S.

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    2 months ago

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    Tara S.

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    28 days ago

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    Tara S.

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    Photo of Karen T.
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    8 months ago

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    Tara S.

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    1 year ago

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    Tara S.

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    2 months ago

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    Tara S.

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    11 months ago

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    Tara S.

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    2 years ago

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    Tara S.

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    1 year ago

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    Tara S.

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    1 year ago

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    Tara S.

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    2 years ago

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    Tara S.

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    3 years ago

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    Tara S.

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    4 years ago

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    3 years ago

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    Tara S.

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    3 years ago

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    Tara S.

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    2 years ago

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    Tara S.

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    3 years ago

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    Tara S.

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Tara S.

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    2 years ago

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    Tara S.

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    4 years ago

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    3 years ago

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    Tara S.

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    3 years ago

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    Tara S.

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    3 years ago

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    Tara S.

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    3 years ago

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    2 years ago

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    2 years ago

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    Tara S.

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    4 years ago

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    4 years ago

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    3 years ago

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    Tara S.

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    3 years ago

    This place is so beautiful and has so many great amenities. I feel safe in this community as well. Love the staff

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    Tara S.

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    3 years ago

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    Tara S.

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    3 years ago

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    Tara S.

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    3 years ago

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    Tara S.

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    3 years ago

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    Tara S.

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    3 years ago

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    Tara S.

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    4 years ago

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    Page 1 of 2

    Ask the Community - The Upland

    Do they have attached garage's?

    No attached garages

    What is the smoking policy? I'm looking for an apartment that allows smoking on the balcony.?

    The upland apartment is a non smoking community

    Don’t See Your Question? Ask Away!

    Review Highlights - The Upland

    Tara and Andrew always handled everything like pros, making sure we had what we needed every step of the way.

    Mentioned in 24 reviews

    Read more highlights

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    Rancho Monte Vista Apartment Homes

    Rancho Monte Vista Apartment Homes

    (8 reviews)

    So I noticed all the old reviews were deleted. ..FYI. I…read morelived here 6 years with my family and watch this place go majorly down hill. First off these are NOT luxury apartments. The kitchen is all your basic cheap laminate. Theres crown molding that only goes through half the living room and the appliances are crap. We went through 1 microwave, 2 washers, and 3 dryers. The first two dryers killed so many of our clothes because if a shirt had screen print on it the dryer would catch it and twist it up and it would have to be yanked out between the door and the part that spins the clothes. Only the downstairs units have the hard floor and door bells. The side exit gate is always broken and it would stay open for months. There's already a transient problem in that area. You have people constantly trash diggin through the dumpsters and homeless people walking in and riding their bikes through the property. Also we've come across them sleeping on our stairs at night. No night security and tons of people without parking passes would park in the lot. My car was keyed the first year living there. Constant calls to Upland PD cuz of all the ghetto people in our building fighting each other and yelling outside at 2am. The only cameras on property are over the office. And at the gates. My car was involved in a hit and run in our parking lot and the office claims they could not release or let us watch footage of the person who did it nor would they look. So instead of being able to catch who did I I had to pay for my car to get fixed. The front call box never works. I know this because my friends dropped off my kids after school during the week and could never get in. So they would have to wait till someone let them in or came out. They didn't have maintenance for a bit so having anything fixed was a waiting game. They had someone really good running their maintenance team the first few years we were there. He was the only awesome thing about that place until I heard the manager let him go. The office staff has been a revolving door as managers have changed and staff were constantly new. No one ever answers the phone or returns your message. The last 2 years we were there they hiked the rent up 10% yearly. In this complex you have to pay for trash, water, sewer. I've lived in many other apartments and never paid these things till I moved here. Also if you move out, don't clean. They take $200 out of your deposit to pay someone to come in and clean. I'm still dealing with the office on the amount we owe after move out. Even though I paid for the days on the portal I'm still being charged for more days. Plus your utilities are two months behind. So even though we are no longer there we have to pay 2 months of utilities because of their system. Stupid! Don't recommend.

    Since December 2023, Rancho Monte Vista has been my home. I am so thankful for the amazing staff…read morehere, which made it easy for my wife and I to make a decision to make this apartment our home. We enjoy our evening walk around our community and neighborhood as we feel safe and comfortable. Thank you Rancho Monte Vista for welcoming us here.

    North Upland Terrace Apartments

    North Upland Terrace Apartments

    (30 reviews)

    I am so appreciative for the assistance Stephanie, George, and Bailey help my daughter and I with…read morefrom living arrangements, maintenance, to community events. My 2 year old daughter and I never feel left out or alone in this community! We have so many friendly neighbors that welcome us as we walk around with our little dog, and love that there is a little dog park with poop bags to clean up after your animal! We just had a pizza and family game night in our pool area and we were so happy to see Stephanie and George participating in the event, truly made this apartment complex feel like a home. Would highly recommend this community if you are looking for a well maintained and friendly community! Can't wait for our big screen movie night by the pool with Bailey hosting in a couple months!

    Michelle really needs to keep track of what she tells people, she wasted my dad's time. I have been…read morehelping my dad apartment hunt, and I found these apartments for him to contact. He had an appointment to view the apartments last Saturday (12/21/24) @ 10:00 AM. He drives all the way up to Upland and he calls Michelle who proceeds to tell him that she can't show the apartment because the maintenance is working on it. So that he could either go later that day or do for another day. No apologies or anything, I guess a confirmed appointment means nothing. When my dad contacted these apartments and spoke to her, he was very clear he was looking for a 2 bedroom, she told him they would have a 2 bed/1 ba with garage starting mid/late January, but in the meantime she could show a similar unit to get a feel for the layout. Hence the appointment on Saturday the 21st. Fast forward today, he has an appointment at 4:00 PM on Dec. 26/2024. He then proceeds to drive up to Upland AGAIN. Under the assumption the 2 bedroom/ 1 ba DOWSTAIRS unit was still going to be available in January like she knew he was looking for. She showed my dad the unit but not really she was just standing there not caring to show him around. He then asks about the downstairs apartment 2 bedroom they were in speaks of and she told him that it was already rented. Of course my dad was confused because per her words, it was supposedly not even available yet. She then is telling my dad that per him being self employed he would need to show bank statements with 30x the rent as the ending balance. Which that she never even mentioned beforehand. Be FFR, anyone with 30x the rent would not rent from these apartments that has barely to no parking and homeless people walking around. It's very clear she just did not want to rent to my dad or take him seriously for whatever her reasons were, but what angers me is wasting my dad's time!! Especially after Christmas to have to drive up to Upland in hopes of finding his new place. I have called and spoke to Michelle when I first inquired on behalf of my dad and she is quick to want to tour the apartments and get the ball rolling, but I guess only if she takes you seriously! Do better Michelle, you're not very good at your job.

    Carmel at Terra Vista

    Carmel at Terra Vista

    (83 reviews)

    Shout out to Sam - she is the best!! I've had the pleasure of encountering one of the most…read moreexceptional maintenance staff, and I would like to extend my sincerest appreciation to her for her outstanding customer service! She consistently exhibits a positive demeanor, impeccable politeness, professionalism, friendliness, and genuine concern for tenants while also demonstrating attentiveness and extensive knowledge; she is truly an exemplary individual. I have immense respect for individuals like her, as they exemplify perseverance and dedication, setting them apart. She is undoubtedly deserving of recognition or promotion. It is rare to encounter individuals who genuinely care, and Sam consistently exceeds expectations. Sam, I would like to express my heartfelt gratitude for the exceptional service; you truly deserve a glowing review. God bless! Jocelyn & Alvin O-102

    I lived here for appx 1 year with my husband and 4 kids. Everyone in the leasing office was amazing…read moreto us. Very professional, friendly and they assisted us in a timely manner. Christine, Brittani, Aaryn and Jeanine were great. Also Ralph but I don't think he's there any longer. The entire maintenance crew was also great. Mike, sam, and another SUPER kind gentleman but I seemed to have forgotten how to spell his name but I left him a review on another site. It started with a D so if you guys could remind me that would be great! So I can properly recognize him on here. The property is VERY well kept, and beautifully maintained. Pool has always been clean, same for the gym. I only have a few downsides (notice I didn't remove any stars for them) I know they do TRY. (Maybe corporate can work on the parking one). First is parking- please note your vehicle will have to fit in the tandem spot. (There are various sizes, some are long enough to fit a semi while others would only fit a smart car) I know it may seem like an obvious fact but some people actually get away with it if their neighbors seem fine with it. However, one of my neighbors did NOT. I have 4 kids in car seats and when we moved in, we had a smaller vehicle but we knew we were going to get a larger one. We got an SUV & Our parking spot was all the way to the back of the alley, so it was pretty "out of the way". But we still got complaints (pretty sure from the same person) that it stuck out of the given space. We tried parking it in our garage, but because we would be unable to open the doors and load all the kids in, it wasn't really an option. We ended up having to park in the visitor parking. Which was also unfavorable since we had to carry/ walk with our 4 small kids across the parking lot and up to our unit. So please be mindful of that. Second- while this specific area of Rancho is beautiful and overall "safe", PLEASE remember to lock your cars. I can admit I have left my guard down a few times and I didn't double check that the cars were locked so my car got broken into and my mother's bag was stolen. The vehicle was parked in our tandem spot. We did file a police report and the leasing office DID do their best to resolve any issues we had (they replaced my apartment keys and changed the lock on my unit.) so again I really couldn't dock them for that. I'm only sharing these things with you as reminders. I don't want these things to deter you from considering Carmel as a place to live because we did enjoy living there and we were very sad that we left. Overall, the highlights are the staff and the appearance of the apartment complex as a whole. Thank you Carmel for a great year with you!

    West Fifth Apartments

    West Fifth Apartments

    (34 reviews)

    Welcome to west Fifth where you pay well over $2500 to live in a broken run down facility…read more Something broken call your friendly leasing office with a rotating roaster of staff. Never expect to speak with the same person 2x. Make a complaint might as well pray that it gets fixed because chances are it won't. Also be prepared for constant "emergency water shut offs". In November alone I think our water got shut off 3-4x but you still pay full price for it. Also flooding when it rains. I have made multiple communications about the rain gutters having a hole and flooding to which they told me oh they are clogged. I spoke with Carolina, Kevin, Sabrina, and Monique and no resolution. That doesn't even make sense they need to fix the hole. The flooding broke my ring camera which I shouldn't be responsible to buy a new one for their negligence. Also my front door won't lock and must be literally kicked in to be opened. When I requested a new one they said no and we must wait until the water is dried up. Walls are so thin you can hear everything! This is just a little bit of what you can expect. Homeless people in the trash everyday. I've replaced 3 car tires this month because of nails all around the parking lot. Dog poop EVERYWHERE. Don't move here for real. But the staff is friendly so there's that.

    Yo recomiendo a West Fifth Aparments,es lugar muy bonito y tranquilo,cuenta con alberca y…read moregimnasio,hay un parque al cruzar la calle con juegos para niños,puede uno ir al supermercado caminando, hay 3 cuartos de labadoras vigiladas

    The Upland - apartments - Updated May 2026

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