Pedro the maintenance is the best part about living at these apartments! He is a quick handy man and has been a huge help for me when things need to get fixed. The stars are only for Pedro and NOT the apartment complex or office. read more

We have lived here since January of 2025 and I have to say that our experience with this leasing office has been extremely disappointing. The pool is hardly ever open, the laundry machines constantly take your money leaving your clothes soaking wet with no refund. And the worst part of all of this thus far has been the parking situation. They take down your license plate information and give you a parking pass that's supposed to be linked to the permit. Despite this, our car that is registered with the leasing office has been towed twice. Once on Thanksgiving morning. And get this - it was towed five minutes before the deadline to tow which is 7 am by American Eagle towing. The tow truck drivers have let us know that they are able to check license plates linked to parking permits however, they DO NOT check the ones who don't have a parking permit displayed. Despite being able to check the plates to see if a permit exists for that vehicle, they do not do it because "the leasing office doesn't tell them to". It seems that this is a great business for them, as this has cost us a total of over $1000. We pay to live here, we pay to park here, we pay for security and despite being tenants who follow the rules - we suffer. It's crazy to me how a pass slipping from the rear view mirror onto the floor - a mistake that could happen to anyone - can cost so much of a consequence simply because these people are too cheap or too lazy to do their jobs. Their tenants don't seem to be a priority as I can attest that many tenants here have been towed despite having a permit and it is an issue that continues to be brought up to the leasing office and they do not seem to care. So if having to spend $500 here and there if your permit happens to fall on floor of your car because you're in a rush - or you don't mind your clothes maybe being completely washed or dried after spending $2.50 a cycle, then these are the apartments for you! DO BETTER STONERIDGE! Now I have to choose between eating this month or paying the tow fee -again, despite my vehicle being registered with the leasing office!! Sincerely, pissed off tenant. read more

We have lived here since January of 2025 and I have to say that our experience with this leasing office has been extremely disappointing. The pool is hardly ever open, the laundry machines constantly take your money leaving your clothes soaking wet with no refund. And the worst part of all of this thus far has been the parking situation. They take down your license plate information and give you a parking pass that's supposed to be linked to the plate/vehicle. Despite this, our car that is registered with the leasing office has been towed twice. Once on Thanksgiving morning. And get this - it was towed five minutes before the deadline to tow which is 7 am by American Eagle towing. The tow truck drivers have let us know that they are able to check license plates linked to parking permits however, they DO NOT check the ones who don't have a parking permit displayed. Despite being able to check the plates to see if a permit exists for that vehicle, they do not do it because "the leasing office doesn't tell them to". It seems that this is a great business for them, as this has cost us a total of over $1000. We pay to live here, we pay to park here, we pay for security and despite being tenants who follow the rules - we suffer. It's crazy to me how a pass slipping from the rear view mirror onto the floor - a mistake that could happen to anyone - can cost so much of a consequence simply because these people are too cheap or too lazy to do their jobs. Their tenants don't seem to be a priority as I can attest that many tenants here have been towed despite having a permit and it is an issue that continues to be brought up to the leasing office and they do not seem to care. So if having to spend $500 here and there if your permit happens to fall on floor of your car because you're in a rush - or you don't mind your clothes maybe being completely washed or dried after spending $2.50 a cycle, then these are the apartments for you! DO BETTER STONERIDGE! Now I have to choose between eating this month or paying the tow fee - again, despite my vehicle being registered with the leasing office!! Sincerely, pissed off tenant. read more

The service and application process through the website is atrocious. My fiancee and I toured the complex and liked the space so we decided to apply on that same day- Saturday. Had a horrible time trying to apply due to consistent issues with their website and when we even tried to complete in person it still felt off cause their system wasn't working and assured us we can come in person just in case the next following day they were open(tuesday) with a cashier check or money order only to be informed that they dont take those form of payment, despite us being informed we could. That in itself derailed our schedule that morning, having to go to the bank. After we paid the application fee and holding deposit by card, we were instructed to upload docs to complete application and yet their system again was unable to allow us to do anything because of their incompetent AI system. Not to mention the multiple emails and text messages from chat bots we received from one thing or another including the furniture rental company which we said no we were not interested in. With such consistent issues occurring during this whole process, we decided not to want to move forward. Excusing your employees lack of knowledge with them being new is ridiculous. Especially knowing they could've asked their team member for assistance but didnt probably because it was closing time and they didnt intend to be there the next open day( we know because they were even making jokes about not showing up to work in front of us while we were still applying). They made this so much more difficult and wasted everyone's time. Adding to that, we understand the application fee is nonrefundable but they said they couldn't refund our holding deposit, which was not communicated with us verbally but of course on the print which she highlighted around (we basically were rushed out of the office on Saturday since it was already past closing despite us getting their around 330) so not only did we lose out on $100 for application fee, they basically stole another $300 from us and you would think with the multiple inconveniences during this process they would be accomdating and at least refund the deposit, but we didnt even get that. All we got is sorry and just informed if we at least want the security deposit back we needed to finish the application on their horrendous website, which can't even be done because their system is so stupid and won't allow us to finish. If I could rate a zero, I would. Do yourself a favor and go somewhere else. read more

They will steal all your deposit and charge you 1500 at the end of the lease they said i left the place a mess even tho the guy who did the pre move out inspection said it looked clean before they said it was 650 dollars to paint the whole apartment and i left it a mess, which i didnt and deep cleaned it right before i left. The management team was awful and been doing upgrades and raising rent, to try and force people out they dont want. They even tried to raise my rent 12 percent even tho thats illegal and had to send me a new lease with the legal price read more

Believe the reviews! I lived there 3 years and cannot recommend this place. They are trying to charge us $600 to replace the carpet, $400 to repaint, and $235 cleaning fee. We are 2 people with no pets and no kids. We had no stains on the carpet, only ordinary wear and tear in the hallway walking to the bedrooms. We were scared to use nails in the walls for fear of holes so used mostly tacks with only maybe 10 small nails in total. We didn't run into any walls or have any dents. They threatened to take us to collections if we didn't pay this within 14 days even though we hadn't (and still haven't!) heard from the Customer Care team in that time about our dispute. The parking is terrible. Something is always closed - a laundry room or two, the pool, gym, etc. Laundry prices increase regularly. I have called the office 7 times throughout the 3 years and never got anyone to pick up. And I've only had someone call me back ONCE and that was regarding my move out. Once they have everything settled to get you into the apartment, they stop caring about you. The walls are so thin you can hear everything! I'm not convinced there is any insulation at all. You can hear the people outside even if they're just talking, your neighbor's tv, etc. I have never seen the security service that apparently patrols. And they come to inspect the apartment so often! They give a 9-6 window but sometimes they show up, and sometimes they don't. And they definitely do not always abide by the 24 hour notice they are legally obligated to provide. Stoneridge is the expert at the "landlord special". They just paint over hairs, leave paint drips down the cabinets, and definitely expect them to overpaint so there is some on the floors. All of the drawers and cabinets are sticky because they just add another layer of paint after each tenant. Save yourself the heartache and just don't move here. Edit: Now the business owner is falsely claiming we have not contacted them, which is simply untrue. We have plenty of emails with Stoneridge directly and then they directed us to CustomerCare@mgproperties.com, which the other tenant on the lease has contacted but has not received a response. They have never directed us to residentrelations@mg.properties.com so if that is the proper channel, then your employees need some retraining. read more

Stoneridge Apartment Homes - Clearly they don't care about taking care of the place. - Apartments Near Me - Upland, California

Again, still have received no phone call back like I said previously. These responses are robotic.

PLEASE IF YOU LISTEN TO ANY REVIEW PLEASE LET IT BE THIS ONE. STAY FAR AWAY !!!!! I'm not one to leave a review but the lack of maintenance on these units is horrible. We moved in February of 2024 shortly after my kids kept getting sick after multiple doctors visits we couldn't figure out why after doing my own research we looked in our living room ac vent and found mold upon taking off the vent dead roaches fell out from the ven when we moved in it was easy to tell there was a roach infestation from the prior resident but this just proved it (turned out to be brown mold after doing our own air test/ swab test since they lied on their results) also the amount of dust being blown out of the ac unit was enough in general to make you sick I would need to dust at least twice a week. After finding the mold I sent an email to the community manager in June 2024 (Amber who no longer works there go figure) I never got a response I sent a follow up email stating I was going to get code enforcement involved as well as the city if I didn't get a response back this was the beginning of August (never got a response). I ended up making a post on the upland community page and come to find out there are multiple tenants who are dealing with mold issues and being sick management does absolutely nothing or makes you think they are and lies about results. After getting code enforcement involved we finally received an email from management after having their vendor "GMS" who is working on a suspended business license tell us "nothing was wrong" but parts of the ac unit needed to be ripped out and "replaced" why if nothing was wrong. I ended up getting my own mold test done and came back as brown mold and a few other things. We ended up giving our 30 day notice after nothing was being done at the end of August. Code enforcement gave them until September 5th to fix the issue or they were going to be fined code enforcement reached out to us as they weren't getting a response from management and they needed to do another inspection. We let them know they had in fact not done any work on the apartment and we decided to do a 3 day quit we no longer wanted to give our money to this greedy apartment complex. Moral of the story they don't take care of their property and they definitely don't deserve your hard earned money look elsewhere or your going to regret moving here. read more

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I could look past all the other issues and rudeness if the parking was regulated. I would not recommend living here if you have a job or want to go out. read more

Don't recommend this place! Grounds are dirty and unkempt, furniture (couches) out by the trash area, not to mention of you have family or friends come visit. If someone comes over to visit you for as little as 30 min you will get a "ticket" for not safelisting your car. Most ridiculous thing I've ever heard of! I could see if it was more than a long period of time but that excessive. #patrol one is a fricken joke Don't forget to call them if you have a visitor though or the renta cop going to get you read more

The office is always busy when you call. And the young girls in the office have a big-time attitude. I put in request and half the time they're ignored and they even enter my apartment without permission. The parking is also a joke. I've had a motorcycle stolen and other personal item stolen from the carport area. there are no cameras and there's no security patrolling. read more

If I could leave a 0 I would, believe the reviews when you see them. The "good" reviews must be paid actors. Because there's no way! This place is a scam, no one ever wants to help you , the only time they want to assist you or bother you is when they want to charge you for unnecessary things. The place is not even up to date and they want to be raising the rent. They are trying to charge me over 3000$ in "damages" for wear and tear issues. And I've seen reviews on here of others going through the same. I told them I'd take them to small claims and I told them to send me invoices and all they want to do is send me estimates. Which is ridiculous. You want someone to pay an estimate??? You go get your car serviced and pay first or wait for the service to be done and pay. Ridiculous. DONT MOVE HERE!!!! There's always better places for the same price or even better!!! Listen to the reviews. read more

I've been living in theses apartments for three years almost great people ,Pedro the maintenance guy is the only guy who can fix anything and fast too amazing always request him read more

The office staff is awesome! Ashanti is the best! she's always so kind and helpful. she is very professional and knowledgeable. whenever I need help or have questions i can count on her to answer my questions. read more

New Tenant I was looking to start off by saying thank you to leasing agent Alexandra for all your help these couple of past weeks ending this February. She was on top of everything from returning a missed phone call, extending paperwork, her patience with me was amazing, her hard work paid off finding the dream apartment for myself and mum, we couldn't be more grateful. I also plan on referring my friends, family, and colleagues who need assistance in the future to definitively first hand ask for Alexandra Thank you again for all your care and attention. You're the best! Sincerely, New tenant Rasheeda read more

Stoneridge Apartment Homes - Kitchen - Apartments Near Me - Upland, California

This place is terrible we lived here for year already the lady's in the front office continue to try to mess with us because apparently she said she didn't like our attitude and they also made false claims to give us false violations which we have proof all around terrible read more

In 2014 when we lived here it was great. Now it is not the same at all. Since coming back to this complex in 2019 It has done a complete 180. Let me start off by saying even though the staff is good, the apartments themselves are terrible. The biggest issues here are the roaches. So bad in fact that the damn roaches come out during daylight. When we did the walk through before getting the apartment, there were roaches, roach eggs and roach dropping. The promise was to be rid of them and is still hasn't happened. I have attached picture to prove what I am saying. And yes treatment has been done several times, 5 so far I believe. To make things worse, is that 3/4 apartments in my sections ALL SMOKE! And when they drink beer they leave their cans on the floor. And you can smell the of cigarette thru the walls at times. Inviting people over is embarrassing because the quality of residents and roach problem is horrendous. Once my contract is done I am out of here. Please don't look here for apartments. $2000 a month for roaches? Even after all this my rent was still raised. The pictures attached are from when we moved in and some are as recent at last night. Update - October 6. Brianna D. Thank you for responding. However, after many treatments and many contacts with the manager of the property, what is going to change? The address isn't going to fixed because as a property you have had nearly 2YEARS to fix the issue. Just to show you what is still happening, I have attached more pictures label "breakfast" so you can see what it is like to cook in a clean kitchen for my children in this apartment complex. BTW if you want to fix this issue contact me. I am tired of all always communicating with you, rather you should be following up with me. I'm still an active renter. Call me. Don't forget to see the pictures I have posted while cooking breakfast for my kids. read more

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RENTERS BEWARE!! The reviews are 1000% true. This place is the biggest scam. Maintenance is not attentive whatsoever. It takes multiple requests before they finally send incompetent workers who don't even attempt to fix the issue. Upon moving out, they charged me almost $1,000 for wear and tear issues. Keep in mind that I lived alone with no children or pets. I left the apartment in the best shape and they still decided to keep all of my deposit and charge me $200 on top that. Not to mention the absence of security cameras to capture the frequent car break-ins. Not worth the hassle whatsoever. Take your money elsewhere!! read more

My wife and I have lived here for far too long, and not because we wanted to, but because we needed a place to live. This apartment is not ADA compliant. There are not sidewalk wheelchair ramps, and mostly all of the apartment entryways have a step up to get inside which makes it extremely difficult if you are in a wheel chair. They have had to go as far as designating standard resident parking as "reserved" to address ADA issues since they lack handicap parking, or their golf carts are always blocking the spots. I do not even know where to begin with this review, but I can tell you the photos on the apartments page are all incorrect and in no way depict what the apartment actually looks like. It is essentially false advertising. That being said, although the staff in the rental office may appear to be nice and hospitable, they are simply there to take your money. When we signed our move out paperwork, the office signed the document stating we would receive a pre-move out inspection for November 1st. I will say again, this document was signed by me, and the office staff. On November 1st, I waited for maintenance to arrive for the inspection, and they never did. There is constantly police activity within the apartment complex. So much so, I had to provide video to the police after a shooting since my in-home cameras picked up the shooting near our apartment. (video can be provided upon request) Maintenance literally uses a vacuum that they have modified specifically to clear out the air conditioner drain. Once this drain, that runs underneath the flooring in the apartment gets clogged, water starts seeping through the floor causing the carpet to become wet. This has occurred multiple times in our apartment, and since they have this vacuum specifically modified for this purpose, I guarantee it happens in other apartments as well. Because of this water issue, I guarantee the floor underneath the carpet is moldy. I say this because the wood floor boards near our air conditioner unit became so wet that it was warping and pulling away from the wall. When I brought this issue to the attention to the maintenance staff, they simply used caulking to hide the fact the board was coming off the wall. The problem became so bad, they cut a hole in the wall inside the AC unit closet, cut the pipe, and tried to clear it out that way. Besides the lack of maintenance, there is always something going on in someones apartment. When maintenance or office staff drives their golf carts, they will always block resident parking and then claim they can do whatever they want because they work there. They have even gone as far as blocking the stairs and handicap parking places, and when questioned about it, they gave the excuse that they work there so they have the right to park wherever they want. The cost for laundry has increased to $2 per wash and $1.25 for the dryer. Yet, the machines are constantly broken and take forever to get repaired. (photos attached). There are so many people trying to use the laundry room, that the machines are always taken, and people constantly leave the clothes in the machines for hours causing no one to be able to do their laundry. The apartment does not care whether people are smoking in the common areas, whether it be a cigarette or marijuana. They claim that they cannot tell residents they are not allowed to smoke marijuana because its legal in the state. Yet in the contract it states that activities that are disruptive to others are not permitted. Well, not being able to keep your windows open because of marijuana and cigarette smoke wafting inside, is a disruption and needs to be addressed. The contact further states that all pets must be leashed, and the dog feces needs to be picked up. Yet there are constantly dogs roaming around without their owner, pooping all over the sidewalks and common areas and no one does anything about it. To address the issue of animals, the apartment built a dog run which is meant for dogs. It started out as grass, and then they covered it in sand. Kids are constantly playing in the dog run and climbing on the dog equipment and no one picks up their animal waste in the run, even though bags are provided. Because of this, the kids that play in there are undoubtedly tracking feces and urine everywhere they go. A lot of residents refuse to use the dog run because no one picks up their animals waste. If you I must break the lease, they WILL charge you $3668. This may change per resident, but I cannot verify that since I only know about my own lease. Do not under any circumstances try to break your lease because they will make you pay nearly $4000 for it, even if they have already re-rented the apartment as in our case. We were not even fully moved out and Virginia in the office informed me the apartment was already re-rented. So now they are getting double the money for the apartment because of what we had to pay and what the new resident has to pay. read more

Stoneridge Apartment Homes - Golf cart blocking handicap parking walkway. - Apartments Near Me - Upland, California

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I'm in the process of looking into apartments and I must say, I've talked to Alex and Makyla in the office and they are so cool...very friendly, upbeat, positive AND professional! This is a really stressful time for me and talking to both of them on different occasions just made me feel so much better about this whole procedure and process and I truly look forward to calling this place my home. Believe me, I have called around and so many places either never get back to me or they don't respond to my email or they just seemed to be kind of put off by the fact that you're calling. No negative vibe here, everything uplifting to where I'm going "you know what, this is a good thing!" . These girls are amazing and their company aka their Boss, should be so proud of Alex and Makyla!! read more

This apartment complex is absolutely terrible. They rent to people that belong in a sanctuary city. Every morning I would see empty beer bottles and cans strewn around the property as well as trash. The laundry rooms and washers were filthy. You are charged a monthly fee for pest control which does no good. Parking is a joke. The parking lot for residents is always full. Cars are broken into almost daily. Residents are charged for the complex utilities (gas, electric, pool heating, etc. If this place sounds ok to you then you get what you deserve. You've been warned ! read more

Had the pleasure working with Alex on my new apartment. Her service was great very patient with me answered all my questions and concerns I had. Im very excited to move into my new place brings back memories from my childhood, I'm glad I have a wonderful staff working in the office makes me feel comfortable moving in. read more

I have lived here for a few years now. With the amount I pay for a single apartment, with 100 dollar+ rent hikes each year, you would think they would have working laundry facilities. Constantly breaking and out of order, with some machines out of order for months. Lucky if I can find more than two working washers in the laundry room. In addition, last minute notice water shutoffs in the complex for whatever repairs they are doing. More than once. These kinds of things I would expect from a cheaper apartment complex. read more

Dont move in guys, they lie about what goes on there. They took my deposit and said i could get it back if i changed my mind. I then spoke to one of the tenants and they said thay the cops are there frequently, and theres homeless people walking around the premises. One tenant stated she wouldnt let her kids play outside. When i asked for my deposit back they said no, because it was past 24 hrs but when i requested it back it was only past by 6 hours. If i had known all the things they didnt tell me i never would have. Even deposited. I reached out to mgr properties, i got a call from one of the owners of the management company and she said she will give me a call back. Never got a call back and its been over a month i have been trying to call them but they keeps avoiding me so here i am again. And will keep coming back until til they give me my money back that they took. read more

My mom started out on this Journey searching for a place to live in the IE near her kids. We immediately came in contact w MaKayla at Stoneridge apartments and she has made my mom's experience, the easiest during this time. I just want to say, Thank you for all your help Ms. Makayla and your patience with my mom and her daughter's. lol read more

I recently moved into Stoneridge Apartment Homes and so far everything has been great! Love the neighborhood and it is very pet friendly which is perfect for my doggy. The office staff is very friendly and very quick to help us with anything we need. :) read more

Been living at these apartments for almost a year and overall has been a pretty good experience! Makyla at front office has been EXTREMELY helpful and informative through living here, she has been very nice and informative for any of our needs. Move in process was very easy and Alex did a great job helping us move in on time and with everything we needed. Maintenance always does a good job with any requests and have been surprised how quick they are with any requests. The Community surrounding is not the best... not a great area and parking can be a hassle if you have two cars. Overall great service and staff in office and maintenance. read more

Your car will get stolen, broken into, or you catalytic converter stolen. Your rent increase could be above the legal limit. Always have a professional review your contract before signing anything. Make sure you get your roll back and go after them hard for illegally increasing the amount in your rent. read more

Alex's es la mejor asesorando en stoneridge muy amable y capacitada! la propiedad cuenta con muy buenas instalaciones es muy completa y se puede vivir a gusto read more

I paid rent in full each month. Never late. Upon move out after two years this management has the nerve to take all of my deposit and ask for more. I get called on my vacation to replace carpet because I had a pet. If you have pets never move to Stoneridge apartments. They will use having pets as an excuse to use your deposit and take more money. And this place is full of roaches. This is how good paying tenants are treated once they move out. They get exhorted for more money. read more

These apartments really came through for us when we really needed a place to live . Didn't have one problem with these apartments and the people in the office were always so nice. Definitely recommend! read more

I've been a Stoneridge resident for 6 months now. In the 6 months, I've acquired some pros and cons of the place. Let's start with the pros... Pro: The complex is very clean and very quiet. Occasionally you'll get the squeal of a motorcycle driving by or the kids playing by the pool, but it's not that big of a deal. CENTRAL AIR!! I came from an apartment that only had the an AC unit that sat in the living room. You can only imagine summer nights trying to get any sleep in the bedroom. It was dreadful. Decks/Patios are a big plus where, especially if you have pets who love being outdoors. You have free range of what you decide to do to your patio, bottom floor especially. Add grass, garden, rocks, etc. This was a plus for me, because having grass in my patio area is a must for my pups. (BBQ's excluded) Stoneridge is a pet friendly community! Keep in mind they do offer pet restrictions. The pets around here are all very quiet for the most part. They just added some agility courses in the dog run which is great! Though I wish they would have kept the grass instead of adding gravel. Not soft on the pads of the pups feet. The unit selections are of great variety. Depending on the area of the complex, the units will very by type. I believe there are about 4 different types of units that Stoneridge offers. The office is open Sunday - Saturday. You can speak with the staff daily with any concerns, pay rent or pick up your packages. Oh! And complimentary snacks and beverages! The staff does hold some small community events for everyone. Which is great to bring the Stoneridge community together! You'll see the maintenance crew golf carting around the area, making sure the complex is looking good. Now onto the cons... Con: Upon move in, make sure YOU have your ducks in a row. The staff doesn't have too much communication with one another, which makes it a little difficult. It's best to keep all of your paperwork in order and filed to prep for any clutter they may run into. Ask questions about the numbers and triple check everything is correct upon move in day. Call ahead to make sure your unit is ready to move in to. When I first got approved, I was given my apartment unit and approval letter two months before move in day. When the day arrived, the unit wasn't ready. The night before, they hadn't completed painting or had any cleaning taken care of. On my move in day, they had barely finished painting and cleaning the apartment. Because they were still doing this, the staff was trying to keep me and my girlfriend out until later in the day. At this time, our week was time stricken to manage with trips from and with family. You can only imagine how frustrating it was to us to be kept out of our unit. We weren't given a walk through to find any prior damages, so the old damages? We'll get docked for. Stray cats are a problem. The first two months we had stray cats fighting on our fence at 3AM. And even found out another resident was feeding the stray cats. Parking is a nightmare. Come home after 6pm? Good luck finding anything besides your carport. (TIP: if you have another person living with you, when spots open up, have them park and save a spot for you. This helps A LOT) The water in the shower is not consistent. You have three options, ideal, ice cold or boiling hot. Sinks are perfect, but the shower is just not working. They say they're working on it, but I've seen no difference. When I first moved in, I noticed about 9 of our wall plug ins were old and were no longer good. At this point, you're asking for a fire. I reached out to the staff to have this repaired, about a week later they sent one of their maintenance guys over. Very friendly and easy to talk to, huge plus. We're told by him directly, that the office manager stated to not have the outlets replaced if there is still electricity being produced. Thankfully, he knew the dangers and hazards of lose outlets and he went completely out of his way to fix all but one. That last one needs it, but not nearly as bad as the other 8 that needed it. While the manager was trying to kick him out of our unit, via phone call, he happily replaced our outlets. You can only imagine the relief we got after he did it. Overall, the community is great. Staff could use a little extra touch up in organizing and safety. Parking needs to be fixed, badly. And finally, the units feel like home and are well kept up. It's weird to think this place is an apartment community. Feels more like a town home. Don't hesitate to visit the staff and take a tour around the community to learn more about it yourself. These are my experiences living here for 6 months. Your experience could be different and even better. read more

Stoneridge Apartment Homes - Newly updated dog park at Stoneridge, just added agility gear for the pups! - Apartments Near Me - Upland, California

My boyfriend and I are so grateful to have Dickson and Makyla guide us through the whole process. They went above and beyond to make sure our move in was smooth. Maintenance is quick to help as well! I put in a request and was helped out 30min to an hour later. Signing a lease can be extremely nerve-wrecking but Dickson is full of so much knowledge and knew how to ease our anxieties/ answer any questions that have come up. We are so impressed and look forward to our lease here :) read more

I would not rent here.. the Management office is bad and do not help you at all. Ever since Blanca left it went down hill. I was a tenant here for 10 years, once I moved out they bill u for carpet, paint, cabinets etc. by law the renters rights we shouldn't have to pay for any of these since its their responsibility to change all this for a new tenant. So be aware!!! They're shady and burning people at this complex. Rent else where and not here. read more

Today Leo and James maintenance guys did a fast and great job fixing our AC unit, thank you so much.

Lived here for 2 years and was always pleased with the speed of service. I recently moved to Arizona but got a package delivered to my old address. Dickson retrieved the package from the new tenants and held it at the office for my friend to pick up. SO happy he was able to help me! read more

Thank you Dickson your the best, The whole process on the move in, made our experience welcoming and worked with all our questions and concerns. I recommend calling him for information. read more

Trying to search for a new apartment during Covid was a huge challenge. We checked out 4 different places before we found Stoneridge. One of the reasons we decide to move here was the because of Dickson, the leasing consultant. I can already notice the difference with the standard of service when I wanted to schedule an appointment to view different apartments from different properties; one manager just gave us forms to fill and we were told to look at photos online. Another place told us that the ad for the apartment (which is still live on Craigslist) is no longer available. Scheduling an appointment with Stoneridge was a breeze thanks to Dickson. I was also sent reminders via SMS and email. And when me and my wife got there, Dickson was friendly and professional. He personally showed us the showroom apartment (with masks on of course) and he answered all our questions. He also gave us tips on how to secure the apartment fast if we like it and he was patient with our questions. And lastly, I would like to mention Dickson is very responsive. Any email my wife sent to Dickson was replied the same day and thus things got done the same day too! :D So far I am liking our new place. There are a lot of different, quality restaurants and you don't have to drive far to buy groceries. I was surprise that the property is actually pretty quiet considering there is a lot of families living here :) The place was also very clean when we move in! All we need to do now is unpack and make a trip to Ikea. :D The only downside I can think of is moving during Covid. After almost a year working from home and suddenly having to move a bed up a flight of stairs was brutal. My back is still aching while I am typing this haha. PS: Shout out to the maintenance guy. I believe his name is Leo. Thanks for showing me where the air filter is at! :D read more

Update: I moved out after my year lease. My security deposit? Gone. We didn't abuse the place. We actually took really good care of our apartment. But when I had the maintenance guy do the pre-inspection he said don't bother cleaning because we'll be charged regardless. Um, ok. He also said that the carpet would need to be replaced because of our dog, his reasoning was "what if a family moves in that has a small baby that's allergic to dogs?". Really specific example but sure. He said that they do that for all apartments with pets. When I asked how much that would be he said about $600 for the entire apartment. Mind you, our deposit was $550 total. $300 regular deposit + $250 pet deposit. Cut to a month later I receive an invoice for $475 from Stoneridge Apartments. They repainted, recarpeted, and cleaned that totaled over $1000. If you know that you're going to recarpet every apartment that has pets, charge me that security deposit upfront. What a joke. read more

I've lived at this complex for about 6 months and I rent a one bedroom, one bathroom. The only reason I live here (as I'm sure most of the people here) is because it was the cheapest rent I was able to find near Rancho Cucamonga for a 1 BD, 1 BA. From my time here so far I've seen a few roaches, a police chase end behind my apartment at the car ports, and possibly a stolen package (said it was delivered on UPS but it was nowhere to be found). A few things that if I knew about at purchase, I might have went looking elsewhere. -- Quality. There's a lot of things inside the apt I know I will end up having to pay for just because the quality of everything is awful and deteriorates so quickly. The paint they use on all the drawers is TERRIBLE. It's clearly the cheapest option for them that's why they chose it, but it's guaranteed to get stained and YOU'LL be having to pay for it at the end of the lease. I even put a lining inside of the drawers that way they wouldn't get beat up, but of course the paint is so awful that it just made it so much worse (shown in pics below). -- The noise. As anywhere, some people that live here are careless.. especially the ones who feel the need to rev their car and speed throughout the car ports at any time day or night. It's like they specifically wait until they get inside the complex to be obnoxious and speed around every corner with their screeching tires. Completely disregarding that I don't know... some people sleep? Have babies/kids? -- Space. Unfortunately, my rent is close to $1,500 and I don't even have a backyard or central A/C. If you get yourself in this situation like me, expect to only have 2 real storage cabinets (shown in pics below) besides basic drawers in the kitchen and bathroom. Oh & guess what! There's no kitchen pantry... which is like... a must for most people or families. -- PARKING. This will be pretty much be one of the WORST issues you will face living here. They say parking is bad anywhere, but if you live here and have 2 cars, finding parking will be a HUGE daily issue especially if you get home from work any later than 3:30-4pm. You'll be stuck having to park across the street in front of someone's house putting your car at risk of theft or an angry homeowner. Don't forget you'll have to run across the street the next morning in order to get to your car and drive to work. Nothing like a little fresh morning jog before work. Bottom line - you get what you pay for. It's definitely not the worst place to live I'll give you that, but my expectation when I first toured the place was a lot higher than what was actually the realistic outcome 6 months later. I recommend living here if: * you're on a budget * aren't too picky * you don't mind a few disturbances or inconveniences * it's your first apartment (good starter apt to learn about what you might look for next) * single and looking to just have a place of your own read more

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