Spencer did a great job!! 2013 535i BMW ( replaced my…read moreserpentine belt/Tensioner.. .........

Spencer replaced the serpentine belt on my car with ease, he was helpful and professional. Will…read moredefinitely use his services again and recommend him to others!

Always friendly and usually quick with in and out. The folks work hard and quickly. They do most…read moreof our company oil changes.

Server's where very nice and respectful. Took their time when needed to be. But got the car…read moreserviced in timely manner.

Scheduling was easy, tried diagnosing on first day, but simply couldn't figure out where leak was…read morecoming from. Changed transfer case and both transmission seals. Did what was asked and more. Very professional and finished in a timely manor. Will definitely use for my other family vehicles.

Dennis was amazing. Scheduling with him was quick and easy. Unlike the service departments at the…read moredealerships, I didn't have to wait months to get my car seen. He got me in and started working on my car right away, I didn't have to wait. He was super transparent about his work and it made it easy to trust that he was going to do it the right way. His approach, to fix the parts instead of ordering a brand new item, made it much more cost effective and quicker! I'll definitely be coming back.

I have been coming here for the past 5 times of my car's oil change service. This place has the…read morebest friendly customer service reps, a warm welcoming atmosphere, and best of all their communication is very good. They will let you know if your vehicles have any troubles. I've heard a rep talking to the owner stationed on gate 1 had a battery issue with his vehicle. The rep advised the owner by showing the condition of the battery on the tablets. I heard the owner agreed and told the rep to change the battery with a new one. I also have an experience with their excellent customer service by showing and explaining to me that my car should change filters, break fluid, and other parts. I agreed to what he has said and they changed it for me. Thank you very much for your service.

so after the police showed up and I was removed from the property, I left a one star review…read moreexplaining the situation of what happened? and then the vice president reached out to me to apologized for everything, and told me that it should not of happened. And that he would remove the trespassing charges. And agreed to fix my oil pan. then the district manager that said is a ASE certified mechanic, and that he will be replacing my aluminum oil pan with a new motorcraft oil pan, but must sign a wavier not to defame them and must remove the reviews before any work will be done. I am editing this review to update the situation. I will be leaving my review up untill all work is completed and I will have the vehicle inspected before and after by a qualified reputable mechanic shop to make sure it is all completed correctly and no other damage has been done. Once everything is ok'd then, I'll be willing to remove the entire review and sign the waiver to not defame them. I wish this upon no one but I'm happy to say that they are agreeing To own up to their mistake and fix it correctly. And they will repair/ fix any damages/ issues that arise during the replacement of the oil pan If something should break or go wrong. I do praise them for stepping up to resolve this issue I've been with out a vehicle for over 3 weeks now supposed to be here to fix it the week of the may 18th so rental car charges have been accumulating Over the past 3 weeks over $1000 so far wish I could get reimbursed for that out of pocket unexpected money that I really didn't have but we will see

Stole $925 and didn't provide the service. Supposed to fix the air conditioning because both it and…read morethe vent were blowing hot air. Still do! I gave him $425 to buy parts ( more than estimated just in case) and paid $550 for diagnostics and labor. Plus, I failed to ask for the parts receipt (my fault) but he intentionally did not give it to me or my change back. He didn't show up the 1st night because lost my address, then was an hour and a half late when he came for the 2nd appt.

My car stopped working suddenly on Friday. Matthew was very quick to respond and so helpful!! He…read morecame out on Sunday morning TO MY HOUSE to fix my car. His price for coming out was very reasonable and then his repair prices were plenty reasonable as well! I would've had to pay a lot more, get my car towed, AND wait until Monday at the earliest with anywhere else. Can't recommend Matthew enough! My husband and I really appreciate you.

We were going out of town on April 12 when I noticed fluid on garage floor. Called Mr Transmission…read moreon April 10 and talked to Susan. She told me to bring it right out. John put my Toyota on the rack when I arrived. They diagnosed the prob and had it fixed the next day. Great service. I highly recommend and will use again. I found the cost to be fair and reasonable.

This is a business that takes care of his customers. They bent over backwards to help my…read moregranddaughter. If they tell you you need a new transmission you can rest assured it's the truth. This business is a gem in automotive repair.

My car got hit while i was asleep and woke up and seen a nightmare. I called around and got…read morerecommended to go to Florence body and towing and Ali and the gang did a great job helping me out and giving me advice on how to go about things far as getting ahold of there insurance. They fixed the bumper on my car and it looks great. If you want great service and great work please go to them they do an awesome job. I highly recommend them!

Have used Florence Body and Frame recently on two occassions in last two years. One was repair fo…read moremy 2021 Lexus that had rear quarter damage. The second was on my classic Sky which was minor work. Service was very good both times. Work was top notch. Highly recommend.