From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a…read moreleaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.

Sean has helped us out twice now. The first time was when we moved into our new home and he…read moresuccessfully cleaned several drains that needed unclogging. Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.

Great experience with Sutherland. The guys came out and fixed a messed up tub drain in a few hours…read more They were down to earth and explained everything that needed to be done. They even gave me a few tips on another problem I was having. Definitely appreciate the small things like that. One thing to note is they don't do drywall so you might have to find another contractor or do that yourself. I don't mind if it saves me some money. Lastly, the price was competitive compared to other quotes I got. I'd recommend them to anyone. Honest company that does good work.

Quick response from Cameron after discussing problem with garbage disposal on Friday. Okayed…read moreestimate and work order. Jack and Eric arrived on time Monday. Disposal was installed, Jack realized faucet was leaking. I agreed to estimate to replace it . Had early morning follow up on Tuesday took less than an hour. Jack took a look at a concern I had with my hose bib, all was ok. Jacks' dedication to a job well done and his customer service is outstanding. Sutherland replaced a water heater for me, so I knew they were perfect for this job! Satisfied Customer

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

My water heater died yesterday, at that magical age of 21. One call, replaced today, the terrific…read moreservice tech Johnny was in and out, with the unit R&R, in 1 hour 6 minutes. Highly recommend them, for fair price and excellent customer service.

Outstanding service, highly recommend this company…read more Details: We own and live in a duplex. This is the company we hired to install both water heaters (one in 2013 [gas], the other in 2019 [electric]), replacing the ones we inherited when we bought the house in 2003. We were impressed with their work on the replacements, and were again impressed with the work that happened this week. There was nothing wrong with either heater, but it had been a while since the gas heater in particular had been checked; we scheduled a service call, fully expecting to be told that the heater might need replacing due to its age. Jesse did an excellent, thorough job. He had to replace the anode rod which was full of minerals, but that was it. He did not tell us it was time to replace the heater, and in fact told us the heater was probably good for another 7 years and we could wait 5 years to get it checked again. He went above and beyond in making sure everything was working as it should (we have a hydronic furnace). We will continue to call this company for our water heater needs.

worst plumbing company ever. Completely inept, they brake things, do not fix, and then confront…read morethe home owner once they push back. I would never use these guys

Absolutley the best interaction ever. Highly recommend…read more Prompt and thorough with an immediate need.

To begin, I used Precision Water Heater on two (2) separate occasions. The first time I contacted…read morethem because my hot water was not working. They arrived on time, assessed the situation, then provided a solution which resulted in replacing the tank. The quote I received was reasonable so I agreed to the terms and conditions to move forward with the services. The tech cleaned and removed all trash and materials after installing the new heater. A couple months later I had a service issue which resulted in a warranty item needing to be replaced. Precision came out right away and performed the required services. I'm truly grateful for these guys and I would highly recommend to anyone looking for quality service from their professional staff. Thank you Precision!

The water heater went out in our Portland, OR house, which is a big problem for the tenants living…read morethere. The house has a Direct Vent type of water heater, and those units are hard to find. After getting an extremely high estimate from a major national firm, with restrictive install dates (this kind of thing can't wait), I called Precision Water Heater and immediately connected with Paul. He provided a complete quote, on the spot by just looking at pictures, and located the right unit and installed it the very next morning. All work was completed within his originally quoted budget (a much better price than the others). In addition, he sealed the exterior wall outlet hole with special sealant that he purchased, and didn't charge me. I couldn't ask for a better experience or better contractor. I will use Precision for my future needs, and highly recommend them. bruce (california)

Chris was the best plumber we have ever had. He had everything he needed already on his truck. We…read moredidn't have to wait after the initial inspection for him to go get supplies or anything. He was ready and well organized. When you are already in a stressful situation, having someone show up prepared and ready to help relieves so much stress. He was also very kind and funny. He put our minds at ease with his expertise. And kept a lighthearted conversation with us so we felt more comfortable. Hands down, the best guy for any job. ​

This was the second time we used Mr. Rooter and Blair Leonard was professional, friendly, and…read morethorough. Thank you very much!

I needed a bunch of replacements (Water Heater, AC, furnace, and duct cleaning) for my house…read more Joe G. was easy to work with, clearly explained my options, communicative, no high pressure sales tactics and easy to talk to. The products were installed over a few weeks with ease. Each tech was polite and personable. I also love the peace of mind that they provide, so many services under one roof. I ended up going with their Premier Program for a monthly rate that covers all my products and has great benefits and coverage if something goes wrong. Would definitely recommend them and will be using them for any other projects I have moving forward.

Worst experience ever. Terrible customer service, treated like im the problem. We received a brand…read morenew ac unit broken and it took dozens of calls from May to August 19th to get a new lemon. Thats right the second NEW ac unit also a lemon. Canceled appts by them when we take of work to be here and told sorry the labor wont be covered for your 3rd ac unit. Ya im gonna pay for you to put in another lemon and then fight to get it made right. Steer clear of Sky Heating and Cooling, they are horrible and could care less that they are selling you crap and then profiting. To too it off the new furnace is now not heating. Worst experience of my life!!!!!

What a breeze!! Not only was the whole replacement scheduled and completed same day (all via…read moretext), but he beat the other quotes we had gotten by a substantial amount! Joe is one of those people who has the energy of an old friend, someone you trust and feel comfortable having in your home. The turnaround time was impressive as well. Would hire him over, and over, and over again!

I received a quote quickly when I inquired about replacing my old water heater. Joe gave me a…read morequote instantly with three product options. When I said yes, he came the same day to install. He's a great guy and installed my new water heater in less than two hours. I highly recommend using Joe! Bill/SW Portland

We only trust this family with our plumbing needs. They're great communicators, understand our…read moreneeds and are right there when we need them. When they're here, they're like family!

Cheerful and helpful. Charlie and team provided quickly installed a toilet flange and toilet…read more Good communications and well priced. I will definitely use them again.