i had a difficult repair - limited access - that was handled perfectly. Great service and fast.read more

Sean and this company was awesome! There was an opening in his schedule and he came right out to…read moreassess our bathroom clog. We had put up with it for some time. We had a pedestal sink and I've also put up with that for ten years. He would have had to take it apart to fix the clog and it cost about the same price to just get a new vanity. So we did that and Sean came back the next day and's fixed our clog, which was pretty extensive. Yikes. Recommended better products to use for drains and catch hair etc... he was very professional and nice, and patient. Very reasonable prices in my opinion. He also is a cat lover like we are. We would definitely use him again!

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

Ti, Cameron and Eric were great. They helped me find a solution and fixed the plumbing issue I had…read more They also recommended which water restoration to work with to get everything situated. I appreciate the quick communication, and coming to my complex the same day I called. I really appreciate this team and everything they have done.

We were remodeling our laundry room and noticed a leaky water valves from two different areas, o…read moredifferent days. On both occasions, they came to our home to fix the valves, with just a few hours notice. The best we were able to find was to be put on a waiting list or make an appointment 5 days out. When they arrived, they were friendly and efficient fixing all of our plumbing issues. With COVID they wore masks. I would not only recommend them for others, I have them as the "Go To" plumbing company.

Fair and honest plumber. Installed various of a rough in during a construction project. Always on…read moretime and always performing beyond scope.

I hired 4 star to do rough in plumbing for my basement remodel. Also had them re-pipe the house…read more They did great work and helped on stuff outside the scope of bid.

Very fast very efficient cleaned up their mess. They gave several ways to repair bee felt very…read morecomfortable. I would recommend them anytime

We recently had our pipes replaced going to the sewer. Joel Rand and his crew were efficient,…read moreknowledgeable and willing to answer all of my questions. They told us what to expect and when to expect it and it always happened.

They came out same day and had the main drain in our old house working great in no time! I thought…read morethe price charged was very reasonable for the service. Would definitely recommend them to others.

I attempted to change out the guts of my toilet. Didn't go well, water everywhere, and I was…read morefrantic ! It was a Sunday late afternoon catastrophe! I called Pioneer Plumbing, Brian was at my house within 15 minutes and had everything fixed within 15 minutes. He was very nice and did an awesome job. My attempt at doing the repair myself taught me a huge lesson. Hire the professional and that's Pioneer Plumbing!!!

Kia was so kind and patient with my washing machine questions. Granted it wasn't plumbing issue. I…read moreInstantly felt taken care of. I will hire them for future plumbing needs. Thank you Kia!

What a nice guy and worked quickly and efficiently. I would definitely recommend him, and I will be…read moreusing him for future projects as well.

Responsive, fair price. Great professionalism. He hung art pieces about 30 feet up on a wall and…read moremade sure they were straight and secure.

I inherited a leaking shower and Chuck and his team were able to come out and take care of…read moreeverything quickly and efficiently with the best attitude I've experienced in the industry. I'll be reaching out to them again for some updates too, highly recommended!

Referred me to ClogPro. $300. Came same day "after hours " and pressured clog. Fixed.read more

First, I'm super embarrassed about how long it has taken me to write this - literally months…read morelater!! I'd reached out to Stan the Hot Water Man after seeing a recommendation on Nextdoor. Someone got back to me right away, and scheduling was a fast. I originally called them out to service my water heater and potentially upgrade the heating elements. They were incredibly quick with the service, but what really blew me away was their honesty. Instead of just replacing the elements and charging me for it, they let me know they were completely fine and just needed a quick temperature adjustment. I was able to return the parts I had already purchased for a refund. They also noted that while my unit is in great shape right now, it is getting a bit older. They took the time to educate me on what to keep an eye on and walked me through my best options for a future replacement when the time comes. Amazing service, fair pricing, and incredibly helpful professionals. I'll definitely use them again in the future.

This was one of the best repair and customer service experiences i have ever received. It was like…read moregoing back in time 40 years when people cared, charged a reasonable amount, showed up and communicated when they said they would, and fixed the problem. WOW! just WOW. I will use them exclusively for any other water heater problem I have in the future but hopefully not for a long time:)

PM2 is a solid business that I highly recommend. We needed a hot water heater replaced. Called and…read moreleft a message, and Nick got back to me in a matter of minutes. Was able to come out the next day to do the replacement. Was in and out in a few hours and left the place cleaner than it was. Thanks Nick! Was great meeting and talking with you. Highly Recommended!

Great communicator, fit me in quickly and did an excellent job. Zero hassle, and suggested another…read morecontact to complete another job for me.