We had the install! New Daikin side discharge AC along with Daikin 2 stage furnace - a complete…read moresystem installed from the ground up in a day, including tear down of our old units. Everyone in the crew was clean and neat in appearance and arrived right on time. They were coming and going throughout the day and there were a bunch of them, including Tony Lescanec and Jim Thomason, and they were all really great guys (I say "guys" because I saw no women on site). I'm the type that wants to know stuff and I asked a lot of questions. They were always courteous and friendly in answering everything I "needed" to know. After the install, they went over each piece with us, including the new fancy thermostat. The system is fantastic - it's so quiet - and it works great! I can't wait to see how it does during the upcoming HOT summer months. Btw, they left the area rather clean, save for a couple of pointy screws. Great work by the team from Roth Home. It was a bit more spendy than we had anticipated, but with their "free AC if you buy a furnace" promo and the lifetime parts and labor warranty, we were going with Roth!

Beware of Flat Rate Pricing There's a lot that can be said…read moreabout the service Roth Home offers, in terms of the timeliness and quality of their work. However, their flat rate pricing resulted in my wife and me paying $790.42 for an hour's worth of actual plumbing work for what turned out to be two simple tasks--removing and installing a new faucet in the kitchen sink and draining our hot water heater. Roth Home's initial price for the faucet repair was $878.24. They also drained the hot water heater while they were here. We did not ask questions about what was involved and how long it would take (our mistake). When we questioned the charges after the work was done, we were given a 10% senior discount. Later they said we weren't charged the usual fee of $336 to drain the hot water heater. According to them, we were "only" charged $790.42 and received a "savings" of $423.82. Our recommendation is to ask questions and proceed with caution. Document what you are told (and by whom) and how long any work takes.

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

I am so grateful I found the Water Heater Doctor on Yelp! When we bought a house in Vernonia one of…read moreour biggest challenges was finding vendors willing to drive out there, but not only were they willing to make the drive, they were also SO helpful and communicative and very well-priced. Now when we move into our new house we'll have hot water and a safely installed system! They're awesome!

Water Heater Doctor for the win! Water heater broke at 10am, Charlie was incredibly professional…read moreand honest, and he answered every question I had, as quickly as I asked. John arrived, a good dude, he replaced water heater in an efficient manner and we had hot water again, by 4pm! I highly recommend Water Heater Doctor, other bids rolled in throughout the day and all were much higher, Charlie and John are a great team, you won't regret hiring them!!!!

Sean was awesome! Our hot water heater went out on the Saturday and he was the only company that…read moreanswered the phone. He was able to help me try and trouble shoot over the phone and diagnose and let me know I most likely needed to change out my 20 year old water heaters. He was able to move some clients around his schedule and got us in on Monday! He was very professional, knowledgeable and friendly. He was also very thorough and pointed out various things to me that I needed to understand. He also was very honest and let me know that my pressure was off and that the city would actually fix it for free because of what part of the meter it was located on. Other plumbers could've taken advantage of me and charged me to replace that but he did not. I definitely recommend him and will use him again! He was also reasonably priced! It's great to know that someone actually is still honest in this day and age.

Sean from Imagine Plumbing did a wonderful job. He was honest and practical about what needed to…read morebe done. He communicated well about timeline. He he was thoughtful about our home and cleaned everything up well after the job. Plus he had everything paperless, which was a big plus! Thank you for your work!

Brenden was awesome! He came out early in the morning and was very helpful and friendly. After…read morelooking at my unit and listening to my explanation, he determined that my water heater would most likely need to be replaced. He also listened to my warranty situation with my particular unit and price break down if I were to go with another plumber qualified for the warranty service. I appreciated that he was upfront with me about everything and never tried to push me into replacing it through his company. He was very honest about what their price would be compared to going through my warranty and what if he would do if he were in my situation. I am extremely grateful for the honest work that this company does.

This company is going to break your bank. I hired them in August 2025 for air conditioner service…read more The technician said my unit was leaking Freon and too dirty to clean. He said ge would not service it because it will only make it a couple of weeks. They charged me $89 anyways. I called and got a refund since they refused to service it. Nice that they refunded money for service they never performed. They gave me an estimate of over 10k to replace it. I called clean air act. They serviced it up and said it's still has a lot of life left. Now 2026 Chris is texting me wanting to service it on a special of $49. Why? So they can refuse to service it again? They only want to replace units not service them. Here is a picture how they left it last summer. Refused to clean it too. It is still running strong.

Brian was able to come out and handle several different tasks at my house. He was knowledgeable,…read moreprofessional, and did quality work. I'd happily hire him again in the future.

Showed up on time. Clean and quick. Was able to remove and replace the kitchen sink, install…read moregarbage disposal, faucet, and glass washer in 2 hours.

Brian was great, he inspected my mom's house, made quality repairs and made sure she is safe. The…read morevalue was reasonable for the amount of work and Brian took the time to explain the issues and offered a variety of solutions. I would recommend them and find them trustworthy and professional. Another thing they did was send a little bio about the technician that was coming--I found this to be very proactive and set the tone for a great service call. Thank you!

Quick, reasonable, and knew his stuff. AC has froze up, but didn't just unfreeze it, serviced…read morewhole system.

Excellent service and communication, got out to our place quickly. Replaced our home water main…read morelever and our kitchen sink drain. Best price we were able to find in the area.

Brad, Luke and team have successfully completed several projects in our house. They are nothing…read moreshort of exceptional. Always punctual, professional, and work is excellent. I would trust them to enter my home even if I wasn't there. 1000% confidence in them.

PM2 is a solid business that I highly recommend. We needed a hot water heater replaced. Called and…read moreleft a message, and Nick got back to me in a matter of minutes. Was able to come out the next day to do the replacement. Was in and out in a few hours and left the place cleaner than it was. Thanks Nick! Was great meeting and talking with you. Highly Recommended!

Great communicator, fit me in quickly and did an excellent job. Zero hassle, and suggested another…read morecontact to complete another job for me.

First, I'm super embarrassed about how long it has taken me to write this - literally months…read morelater!! I'd reached out to Stan the Hot Water Man after seeing a recommendation on Nextdoor. Someone got back to me right away, and scheduling was a fast. I originally called them out to service my water heater and potentially upgrade the heating elements. They were incredibly quick with the service, but what really blew me away was their honesty. Instead of just replacing the elements and charging me for it, they let me know they were completely fine and just needed a quick temperature adjustment. I was able to return the parts I had already purchased for a refund. They also noted that while my unit is in great shape right now, it is getting a bit older. They took the time to educate me on what to keep an eye on and walked me through my best options for a future replacement when the time comes. Amazing service, fair pricing, and incredibly helpful professionals. I'll definitely use them again in the future.

My last Water Heater lasted almost forever. In it's time, Stan The Hot Water Man had taken care of…read moreit but after 30 years, it was time for a new one. They had just what I wanted and needed and were here quickly. Justin was the ultimate professional! He was done in less than 2 hours and we had hot water an hour later! A big thanks goes out to Stan The Water Man! I'd be happy to recommend them to all I know.