not sure my first review posted. Do not buy or deal with True on any level. This is not an honest…read morebusiness man. Bought a tractor he delivered it and told me he went through it oil, plugs, filters etc. I told him I needed it for snow he told me it runs great and in great condition any problems let him know. I called the local mower shop to have them check it out on 4/24/26 the day after I bought it. He couldn't fit me until 2 weeks later, 2 weeks ( so just about 4 weeks now not quite) the local guy calls me to tell me the tractor was in a fire, the engine swapped out and there is water in the engine oil.Not good so I called True who had several responses, I must have left it out in the rain, he doesn't know anything about it, it is an As is sale. He proceeded to send me a text and wanted to talk to my local guy.my local guy wants nothing to do with him feels he gives small engine repair guys a bad reputation. i wanted him to work with me but he just did want to be accountable and play the blame game.

From the owner: TrueRepair is a Mobile Small Engine Repair Service Located in Salem CT…read more We offer: Diagnostics Engine tune-ups and oil changes Servicing and safety checks Engine repairs for lawn mowers, ATV's, chainsaws, compact tractors, side-by-sides, and more! We service all brands and specialize in John Deere, Cubcadet, Craftsman, Ariens, Toro, Scag, and many more!

Has all my horses needs including a wide range if grain and one of the best places to buy hay in…read morethe area.

Great dealership for Husqvarna tractors, but the service is terrible wh reflect in my three stars…read more the retail side is fantastic with great customer service! but the Service Department is managed!

My snowblower was fixed and up and running before the snow storm. You are able to call or text and…read morethey are responsive. My snow blower was picked up and dropped off and we discussed storage and what was wrong with it. The price was not cheap but you get what you pay for and the service was very good and he was knowledgeable. Would recommend.

I took my generator to Greg for repair. He looked it over and gave me his assessment. He is…read moreknowledgeable and fair. He could have easily taken advantage of the situation but he didnt. That's the sign of a fair and honest person!!!!

David was extremely professional, great guy. I contacted him on a Monday evening, dropped off my…read moremachine on Tuesday evening, and it was ready for pickup on Wednesday. Also, maintained communication with me throughout the days and reached out later to make sure everything worked properly. Will definitely use Grizzly again.

In 2022 I hired Dennis Cormier to plow a driveway in Glastonbury. He had previously plowed the…read moredriveway a few times earlier, so when he asked me to pay him via Venmo because he was on his way I didn't hesitate. I was working during the snow storm, and couldn't verify if he actually plowed it until I got home. He never showed up, kept the money I paid him and refused to refund it- claiming his truck blew up. I called and texted him multiple times asking to be refunded the payment and he made up an excuse about how he needed the money so he wouldn't be returning it. Extremely unprofessional and scammy. Dont call this guy- he will lie and steal your money. I wish Yelp let you post pictures so I could include the text thread with him.

I can say he's very reasonably priced. Also very talented with anything mechanical!!!…read more He's also a great landscaper and snow removal guy!! Very Thorough and super do it all mr. fix it!! I do know him personally personally as weLl snd he'd drop anything to help out anyone in need!! I recommend him for everything except he doesn't like painting but he'll do it!

Since I was in need of a new riding mower I decided to see what G & H had to offer. I met with…read moreGerard in sales who help me decide the best model John Deere for my needs. He then went over every feature of the mower, and answered all my question. He also took a mower out of the show room for me to test drive. Two days later my mower was delivered. Jason who does their deliveries is so knowledgeable. He went over everything, and will show you the proper way of operating it. He also went over all maintenance, and safety features, and how to maintain it yourself. When he was done I knew everything I needed to know about this mower, and so much more. From sales to delivery I was super impressed with G & H.

I brought my tractor here for repairs after a bad experience at a different repair shop. G & H…read morefixed the problem in a timely professional manner

Rented a truck. Easy to do, no problems when I kept it two extra days. Great service.read more

Had an abysmal experience here. Completely dishonest about the repairs done and the length of time,…read morestory changed multiple times, and my rebuttals were conveniently ignored and sidestepped. I was charged fees that were not disclosed before hand, and that other locations do not charge, unless applicable to the service. Appears to be the "sketchy garage" of power tool repair. My EGO snowblower had a stuck right auger which turned out to be a single rock stuck between the auger and scoop (I did not see the black rock against the black scoop before bringing it in, but a repair man noticed it and popped it out right in front of me when I dropped it off). The rock bent one part of the auger and needed to be bent back. I could have done this myself but I've already paid the initial diagnostic fee, so I left it when the repair guy said, 'at least this won't cost you a lot since it won't be under warranty'. I figured my $50 fee was going to cover my oversight, and the 48 seconds to clamp a wrench/bend the auger an inch and put in my new shear pin which I had with the snowblower. When I picked it up I was charged for 2 new shear pins, which I didn't really mind because I'll use them at some point, but it felt a little dishonest as I had a shear pin already in the top cover, clearly visible. I disputed a $7 environmental fee and $9.95 shop supplies fee since there was no supplies used, and no hazardous material disposed of. The story behind these fees changed throughout our discussions, but apparently this is charged to everyone, regardless of the repair. Funny how the guy at the repair desk who takes payment also didn't understand why the environmental fee was included. And seeing as this was the third EGO snowblower brought in in 2 days (they told me when I dropped it off) it seems unrealistic that he wouldn't have seen this charge on every single repair item. Regardless, these fees should be disclosed before hand, especially when neither pertains to my repair. Surprised I wasn't charged an electricity fee, or oxygen fee for breathing on the property. I understand that some places charge these fees, but it still seems mighty excessive to charge a $9.95 supplies fee to a $90 bill that used no supplies. I had no issue at the time of the call with the labor charge itself of $75 as I figured it was a flat fee. It was only until them trying to justify the other fees that my labor charge was described to me as how they were doing me a favor by only charging 'a $75 labor charge because we don't normally charge under an hour labor, which is $100 per hour, and not only that but it also took more than an hour to fix'. I ask "this took over an hour?" I'm told they had to take the whole thing apart, reassemble it, remove all jammed rocks and bend the auger. When I tell the person it was actually one rock, removed in front of me at drop off, so all they did was bend the auger (and put a new shear pin in), not disassemble or reassemble anything, the story changed to "yeah that's why it was only $75 because it was such a small thing, trying to save you money when it should have been $125, but since it wasn't a warranty repair that's what he did, to, you know, make it cheaper for you". Toward the end of the end of the call, he informed me they're not even an authorized EGO repair center yet and that their paper work hasn't been approved yet. I'm awaiting a supervisor's call back from EGO pertaining to this. Run, don't walk, to a different business unless you like having your money fleeced from you. As a small business owner myself, I'm all for places making money, but I hate being lied to and taken advantage of. I will happily drive further to Ace Hardware next time I need a repair.