We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

responding to Aquamaster comment .. Good try putting the…read moreblame back onto me .. You FAILED in the initial meeting with your quote . All you told me was .. you might have to take the wall down .. that's when you should have told me it would be $4,000 more .. YOU DID NOT .. if you had of I would have told you .. thanks but I going to get another quote. I only was told of the $4,000 AFTER YOU COMPLETED THE 2 DAY WORK . LYING TO THE PUPLIC SPEAKS VOLUMES , and The physical violence on my wall .

Great service from the time they came out for estimate to completion of the job…read more We've had our basement waterproofed and technicians worked swiftly and professionally. We would define recommend dealing with aquamaster for the unmatched value we've received.

This company and the owners (Robb Cerroni and Samantha Marino) are a shady group of people and not…read moreto be trusted in your home. I hired them last year for some grading work. They quickly accepted my cash deposit and immediately afterward stopped returning my calls. After a lengthy time of chasing them down I asked them to return my deposit, which they refused. I did not signed any agreement which would allow for the lost deposit. It was basically a cash grab for them. I then asked them multiple times for them to return my deposit and they refused. Stay away from this company. They are thieves and will take advantage of a situation that offers quick cash. They are unprofessional, unethical, and do not follow the rules or the law. It is unfortunate I had to lose $5,000 to these thugs. Hopefully this review saves someone else from a situation like this. I will just have to wait for my court order to get my money and lawyers fees back.

My septic tank was backing up, but had only been emptied a few month's prior, so we knew it was…read moresomething bigger. We called Robb Cerroni, who came quickly. Most fortunately the problem, while significant, was not catastrophic. He got to the job at hand, and also handled a few other things that came up during this job. It's been a few weeks and we've had no problems with our repaired system. I would not hesitate to recommend Cerroni to others.

was happy to contact pro concrete Niágara. They returned my call right away, unlike some. Giovanni…read morecam and did an estimate and was vey patient and thorough with details. His crew was amazing to watch work together. I watched the process and was amazed to see how careful they were. they did an amazing job I'm very happy and highly recommend pro oncreteNiágara.com Thanks Giovanni and Gary and crew.

From the owner: Pro Concrete Niagara services the Niagara region specializing in concrete driveways, patios,…read moresidewalks, curbing, garage floors. Regular concrete, stamped concrete, expose aggregate, and basic broom finish or swirl finish concrete. We do interior and exterior waterproofing, which includes excavation, installation of sump pump, to divert water from your basement and away from your home, keeping your basement dry .