Had Rob & his crew over to repair a leaking wall crack in my basement. From start to finish was…read moreFlawless. There Mannerism & Work Ethic was Awesome! I have dealt with Contractors in the past, Rob & his crew are Definitely a 10 out of 10! Thank You Rob.

We had some big rains lately in the area, and, with one of them, I had a bit of water coming into…read morethe basement. This only happened this once in a year we've been in the house. Of the two basement window wells, one was draining properly, in one, the water sat half the way the window and seeping through slowly. At first, I didn't know if that was the only spot or the wall was cracked, I was thinking all kinds of things. I called many waterproofers in the area, Rob and another company were the only ones to answer and schedule an appointment. He came, looked at the basement, looked outside and deteremined an action plan. Came on the appointment date and did what needed to be done. Said that might not be whole solution, but we can only try since it seems the most feasable one. I don't mind. We'll see how it goes. He also suggested what would need to be done should water come again. He did test the repair he did and water is now draining properly in both wells. Overall an honest, well done job.

We recently had Frank's Basement make a basement repair. The work crew, led by Eric did a great…read morejob. The crew was professional and courteous. They prepared the site to ensure dust and debris was kept to a minimum and cleaned up the site upon completion of their work. After work was completed, Eric explained what they did and answered any question I had. I would highly recommend Frank's Basements to any individual needing similar work done.

I used Frank's to install I-beams in my basement to stabilize the foundation last week. Overall the…read morework was completed and seems fine however the customer service was lacking. The salesman gave me a hard sell and said they would price match their competitor by 100$. They actually didn't price match because the competitor's estimate included an engineering fee and Frank's required me to pay that fee (1000$) out of pocket. Once I agreed to go with Frank's the salesman became much less responsive and it took forever to get the work scheduled. The workers also ripped paint off my siding because they used duct tape to hold back my screens and they also left these screens open in the middle of summer for hours which let in a ton of bugs. The workers also used crude language throughout the entire job. I contacted Franks three times about these issues before writing a review and got no response.

When you need and want the best - get Miller Masonry. They totally helped me out of a bind. I had a…read morepool fountain made by another company and it turned out to be so poorly made it was a serious safety hazard. Miller tore out the old one (which was not anchored or built correctly) and built a beautiful stone faced fountain that is strong and safe - to hold a 300lb cast iron fountain. They were on time, on schedule, on budget and a joy to design and work with on my favorite part of my new pool. Thank you so very much for your expertise and work ethic - 10 stars if I could.

Our experience with Omni started out well, but quickly turned into a hassle…read more I had no issues with the salesperson Reid (initially), he explained clearly what needed to be done to fix a crack in our basement and I was happy to proceed with the quoted price. He said that we would need to contact Reliance to move our water heater for the repair, no problem. The issues started on the day of the scheduled repair, I got a call that morning from Jocelyn that the technician called in sick. Fine - people get sick, so I asked when it would be rescheduled as we had Reliance scheduled to come in an hour to move our water heater so I wanted to be able to give them a date. She couldn't tell me as she said she needed to find out if he would be back the following day. After that, I quickly called Reliance to reschedule them, and luckily they had availability for the next day so I shifted the appointment, hoping for confirmation from Omni. When I hadn't heard back near the end of the day, I called Jocelyn again and left a voicemail. She called me back eventually, to tell me that she still couldn't give me a new date. I asked her to call me back first thing in the morning so I could reschedule Reliance if necessary. She said she would do so. The next morning came, and no call from Jocelyn. I tried calling and left a voicemail, sent her an email and eventually I got a hold of her on the phone when I tried again. She said she still couldn't tell me the new date, but it "definitely won't be today". She said she would go talk to the boss and get back to me in 30 minutes. I called Reliance in the meantime and fully cancelled our appointment with them for that day. The 30 minutes passed and nothing from Jocelyn. Tried calling after a few hours and emailed her again. At this point I was getting annoyed and said I would request my deposit back if I didn't hear back from her by the end of the day. That didn't help - still no call by the end of the day. The following morning, I again called Jocelyn as she still hadn't contacted me, and she said she went home sick the day before. Ok...I guess there's something going around, but why not call me before she left, or at least first thing the next morning? I asked her if she had a new date, and she said "it will be next Tuesday"...ok fine, again why couldn't she call me to tell me that, but great at least we have a date. The day before our appointment, I had Reliance remove our water heater as planned (with an additional charge after rescheduling twice). On the Tuesday, I was under the impression that we had a window of 12:30pm to 1:30pm for the crew to show up (which is what Jocelyn told me originally). I left a voicemail for Jocelyn shortly after 1:30pm but no reply. At 2:30pm, still no crew. After leaving another voicemail and an email for Jocelyn asking for my money back, she finally called back to tell me the rescheduled appointment time was between 2-3pm. She never told me this previously (and as far as I'm concerned it's BS), but ok - I'll let them in. They finally arrived at 3:30pm and fixed the crack in our basement within an hour and a half or so. At the end of the service the actual work in the basement looked fine from what I can tell, but from this experience I have to say that Omni's customer service, professionalism and organizational skills are seriously lacking. Would I recommend them? Based on my experience, no I would not.

Run away from this guy he's a crook tells u your getting quality materials and substitute for…read morelesser quality materials doesn't complete on time Pete the owner will lie right to your face and if u try and talk to him he ignores or blocks u just another shady contractor getting rich by ripping u off