I strongly disagree with the previous review which I saw when I googled Iris Optical to get their phone number - and no I don't work for the company and neither does anyone I know! I stumbled upon their shop near Tower Bridge about five years ago when I was having lunch nearby and popped back a few weeks later and bought some Mikli glasses - price, service and quality were all first rate. When I needed new specs recently I googled them to get their phone number and ended up reading a bad review of their City shop (which is new as I didn't know about it) on this site, which surprised me. Anyway, went to the City shop as I work nearby and found it just as good as the one by Tower Bridge (and it also has some very cool sunglasses). Bought some Mykita frames and lenses and just like last time, service, price and quality were first rate, and staff were really friendly and non-pushy. Best range I've seen anywhere - lots of funky stuff you don't see in other opticians, and can't really complain about free lenses (though I paid £50 extra to get some really thin ones). I'd really suggest giving these guys a go. read more

I give Iris Optical zero stars. I purchased a pair of Prada glasses on-line from the USA with my prescription faxed to them. When the glasses arrived, the left eye was blurry to my vision. I called Iris Optical and left messages. No one called me back, nor replied to my emails. I sent back the glasses insured, with a note and my account number as to the reason for my refund. I never heard back from them (after several attempts). I had the pkg tracked & found it had reached their store at 6 Maguire St, Butlers Wharf, London. The only email I received from Iris Optical is that they cannot locate the glasses even though I provided them with a Label # and Customs Form # as to who would have signed for them when delivered. Because of this, I am out of approx. $400.00. Awful, terrible, horrible experience. NOT WORTH A PENNY!!!! read more

The Widegate Street shop is just around the corner from my office, so I've stopped in to look at sunglasses a few lunchtimes - a really good selection with some brands you don't find everywhere else. The guy in the shop was really helpful, so I decided to give them a try with my last set of prescription glasses (again because they had a different selection of frames to the usual places) - gave them the prescription from my optician and picked some fab Prada frames, and they got them to me really quickly and cheaper than I would have paid at the optician where I got my sight test done. Can't fault them - I've since been back to get some slightly specialist prescription sunglasses for sports, and again service was attentive and the price much better than elsewhere! read more

Interesting place - they don't do eyetests but they do sell some great frames and sunglasses, and amazingly the prescription lenses were free - even the ones with the anti glare coating which is usually extra. Only haven't given five stars as my glasses took a few days longer than they said, which may be a but harsh but there you go! Much more modern than any opticians I've been to before - young, cool looking staff, good background music etc, and very relazed and non-pressurized - no hard sell at all (though difficult when lenses are free, though think you can pay extra for thinner lenses but I didn't need them). The guy who served didn't even suggest the more expensive of the two pairs i was choosing between. Will go back for sure. read more

There is no option for zero stars, a shame as this company really deserve no less.I have been unfortunate to deal with them twice, once on initial purchase, incorrect prescription lenses cracked, they replaced the lens. The second was for a new prescription reglaze, the lenses are terrible and have become very scratched within a month. I returned the glasses to have them fitted to me as the reglazing had them bent out of shape. The operative proceeded to wreck the arms with a pair of pliers, incredible. I decided to take a visit to their main branch in Butlers wharf, i truly wish i had not. My glasses are now wrecked. This company has no customer relations whatsoever. read more

Great find! My cousin told me about this place after finding it online.. he told me they do great deals (free lenses!) but I panicked a bit when I saw the place from the outside as it does look a bit expensive.. but cousin was right and prices are fantastic. Best range of frames I've ever seen - not millions of them, but there aren't really any bad ones! Equal mix of sunglasses and regular specs. Staff were tredny-looking but very friendly and I got a call four days later to tell me my new specs (Tom Ford, very posh!) were ready for collection. A small adjustment when I went to collect (they were a bit loose) and all done! Pleased I didn't go to Specsavers :) read more

I've used these guys a few times and they are now my default choice when I need specs these days. I always shop around when buying - I have a strong prescription so most opticians will charge me an arm and a leg for lenses in addition to the frames. Iris always throw standard lenses in for free and the last couple of times I have upgraded to super thin 'high index' lenses at minimal extra cost, which improve the look of the glasses considerably. They also opened a branch near my Liverpool Street office a couple of years ago, which makes the whole process easier still. Would not hesitate to recommend. read more

brilliant, love this place. work down the road and often pop in for a browse - best selection of specs and sunnies ive seen anywhere. cheap too - they do great deals on lenses. feels very cool for an opticians - staff seem to know what theyre talking about and very friendly. pretty new company apparently but great idea - latest eyewear stuff in one funky place with great prices. def worth a visit. bloke called ben who served me when i bought my sunnies was a gent. read more

I was after some very cool Mykita sunglasses, but they didn't have the colour I wanted. No problem, said they, we'll order in for you. This they did, and I'm now sporting some of the coolest shades on the planet! Woohoo! Oh yeah, and they were around 30% cheaper than I could find them anywhere else in town. The guys there seemed knowledgeable and helpful. Really pleased with the whole experience. read more

From start to finish I found the service to be excellent. I dealt with two guys; one for the initial purchase and the other was there when I came to collect my glasses. I found, with the help of the assistant, a very swanky pair of frames and even better they were over £100 cheaper than I had seen elsewhere. Really can't fault them and wouldn't hesitate to use them in the future. I'll be back. read more

I walked past by chance on my way to Spitalfields Market last weekend with the missus - more cool sunglasses than I've seen anywhere else and the young guy who served me was really friendly and knew what he was talking about. Not pushy in the slightest. Left with a pair of Randolph sunglasses I'm well chuffed with! Shop is quite small and was pretty packed otherwise would have given 5 stars. read more

Excellent customer service and fantastic high quality product range. I am not aware of any other hybrid (online/ shop) retailer who provides such top level products as such low prices. This is a hugely competitive marketplace and in reality there is no point going anywhere else if you want a bluehip product with a bluechip service. Seriously impressed ! read more

My local optician had quoted me an astronomical price for frames and lenses, so I decided to do a bit of research online and found these guys. Luckily they had a store just around the corner from me. Great selection and ALMOST HALF THE PRICE!! Found the service exemplary. Not pushy, honest and helpful. Cannot recommend highly enough read more

Rang shop as friend told me they had Moscot frames I wanted. They did so I went in. Very helpful assistant. Ordered on Monday - I emailed my prescription on Wednesday and they emailed on Friday to say my glasses were ready for collection. Good price too. Happy customer! read more

Brilliant. Went to their City shop following a recommendation from a colleague. Great range, very competitive pricing, helpful staff (and not remotely pushy which was refreshing). Full marks, will definitely go back. read more

I was really happy with my experience at Iris. They have a good selection of frames, the glasses are cheaper than I found elsewhere, and the service was great. I'll definitely be going back again. Thanks guys! read more

Collected my new Armani reading glasses last week. Great service throughout, absolutely delighted. Will definitely be using them again, would highly recommend! read more