As a second time customer to vision express I am disgusted to report that I had my Pandora charm…read morebracelet stolen while in your Bluewater store on Saturday. I took it off to have my contact lens lesson in a special area at the back of the store and accidentally left without it when I returned to the store shortly afterwards it has gone from the contact lens area at the back of the store which conveniently isn't covered by CCTV according to your store manager. Horrific experience. I've had a £300+ bracelet taken. I'm more upset about losing the charms which I have been collecting for the last 5 years, some of which can not be replaced. Not a good experience.

my new favorite sunglasses and my new favorite place to get them!…read more keval has an amazing shop and is wonderful to talk to :) i asked if he could switch out the lenses on a pair of frames i liked and he was able to do it same day! cannot recommend this shop enough, it was the highlight of my stay in shoreditch

Just wanted to say that I whole heartedly agree with the previous reviews I here…read more Previously I have used Boots opticians quite a lot and they seem really slow and not very attentive. These guys are definitely a cut above. Can't remember what the optemetrist was called but they were lovely and gave me some good info about eye care ! Will be coming back here as required!

My regular opticians for a number of years. I have stayed with them because I always feel that I am…read moredealt with in a way I can appreciate. Offers eye-tests, a wide selection of glasses/sunglasses. You can get an appointment pretty quickly, and their frames are well-priced, as well as their selection of contact lenses.

My previous opticians closed down many years ago and I was one of the first to go to "Eyeworks" -…read moreapparently I am one of their oldest customers ! You can normally get an appointment quite quickly - and the staff are an awful lot more professional than some. An appointment for me will normally take about 40 minutes to an hour as these guys are very thorough. Their glasses are not cheap - they're into all the designer frames (which I am not) but good service and well worth it for the sake of your eyes

I ordered a frame online, automated purchase message said "we'll let you know when your order is on…read moreits way". A week later I messaged their customer service to get an update, no response. I tried the chat function on their website, no response. I sent a message on their facebook page, no response. After my second email to customer service they responded by saying "we'll let you know when it's on its way". I emailed back to ask them to specify if I should wait a day, a week or a month but of course nobody bothered to reply. There's no option to cancel the order so I'll have to talk to my credit card company to get my money back. I'm sure they're lovely people in the store but their online customer service is non-existent.

My friend broke his specs in the morning... Was urgently looking to repair or get a new pair of…read moreeyes... This shop was what i found on yelp... Very efficient but mostly are designer's glasses... All are unique and one-of-a-kind... Got it done in half an hour... Very great service... 4 stars due to the lack of classic designs... If not, everything's good

Great staff and excelent service, yearly eye exams are recomended and they remind you year after…read moreyear to come in and have a check up and then discuss the actions from there. no hassle at all when my contacts wasnt agreeing with my eyes and were refunded for full price against a brand new pair of glasses

I honestly can't fault Glasseslab. During my wait, I browsed the frames and they were beautiful…read morewith such a wide selection. Kelsey was amazing and went out of her way to make my day better. She was attentive, kind and sympathetic and turned an awful day into a good one. I will definitely be back when my prescription changes. Thank you so much for saving my day.

From the owner: At glasseslab we are dedicated to showcasing the latest designer collections from around the world…read more We are committed to offering everyone amazing service with experienced Optical staff to guide and style you through every step of the way