I went in for a repair to my ipad air 2 based upon their website saying $199 for the repair. The clerk told me the site was wrong and it was over $380 plus fees. I asked for a manager and he tried twice; could not reach one. I went back the next day, same $199 price on their website, and the (new) clerk who told me she was a manager also would not honor it. I asked for her manager and she called them. She told me that the manager on the phone would not honor the website price. She would not let me speak to him. Didn't even offer me an at-cost repair (she said they pay $220 for the screen). Their mistake should have been corrected by giving this to me at cost and taking the bogus pricing down. Bad business, I don't recommend them. They could have made this a lot easier and focused on Customer Satisfaction. Lets see how long they leave their bogus pricing on their website now that I have written this. Today is 10/30/2017. ipad air 2 = $199 listed at www.irepairpgh.net/prices/ but in store = over $380! read more