They replaced my cracked screen and gave me new case twice, but they did not provide and give me…read morefull warranty coverage, but did give me discount on second new screen.

I have been to Gartner's several times over the past few years and always receive superior service…read more Just recently I brought in my son's winter overall bibs to have the zipper replaced on one of the legs. The gentleman looked at the zipper and stated it just needed a cap/stopper. He fixed it on the spot and did not charge me for the 5 mins of service. This fourth generation family business will always be my go to for shoe repair and boot purchases.

Best in the business . Family owned operated . True old…read morefashioned pride in their knowledge of product and services . Not these guys first day . Repairs and purchase support always top notch .

This was the closest jewelry store to where my elderly grandfather lives. His watch needed a…read morebattery so we stopped in to see if this was something they could do. In a short amount of time we were headed back to his place with a working watch. That only the beginning. During our short wait we window shopped - the selection in the store is beautiful and the prices also, very reasonable. I will come back to browse and likely purchase. The staff were super friendly and very helpful.

Unlike most of the reviews found it to be untrustworthy & heart breaking & devastating experience…read more& bad customer service.

I continue to be so impressed with Arrowhead. While cleaning out my closet, I found two items that…read moreI could not remember how long ago I had stained them, or what they were stained with. One was a vintage canvas jacket with high sentimental value and brown stains all over the front pockets, and the other an expensive linen blazer. Arrowhead flagged the stains and they were clean and ready four days later, as good as new. This was probably my third or fourth time using them, and I have received consistent service every time.

Disappointed that one of my coats I brought in still had hair on it which makes me wonder what else…read morethey missed. Nothing even smelled like it had been dry cleaned. When you take something to be dry cleaned you expect them to do a good job. I will drive elsewhere from now on.

Great service and great work! I have only been here twice, but I was very happy with the end…read moreproduct both times

I honestly thought I already reviewed this place. As far as I know this is the only alteration…read morebusiness not tied to a dry cleaning establishment; not that it makes much difference. I will make this short and sweet. She has done a great job with the various repairs I have brought in. She fixed a couple of ties, a torn inside pocket of a suit coat, replaced a zipper in a jacket; well you get the idea, I use her a lot. The prices are very fair and the only two issues I have ever had is that she is so busy it can take up to 10 days to get something repaired or altered (I bet I may be able to sweet talk her if I needed to...), and she only takes cash or checks. Not a big deal, just something to be aware of. Oh, and she also likes to be paid in advance. These only seem like odd requirements if you are under 35. It was the way of the world at one time.

Knowledgeable, great people. I brought my sewing machine in for what turned out to be a minor…read moreissue. They fixed it on the spot, explained to me how to avoid the problem in the future, and didn't change me anything for the repair. (And unlike some places in Bismarck, I didn't get any side eye for being a guy who sews.) They also have a good selection of vacuum cleaners for sale in the store. Their prices are good and, unlike the big box stores, theirs come with a warranty and they'll fix them for you if needed. They have a little parking lot. Their entrance is from the parking lot, not the main side of the street that their address is on. It's actually a little hard to see where they are until you drive past it, because of how the sign is angled -- I'll post a pic to clarify. I'd definitely recommend this place for your vacuum and sewing needs in western North Dakota.

J&R is the best sewing service business in town! From friendly employees to amazing customer…read moreservice, not to mention amazing technicians that can fix everything from sewing machines to vacuums and anything you need fixing or tuning up! I always bring my vintage sewing machines to be serviced at J&R. Chase is my go to technician. He is amazing at what he does! If the issue with your sewing machines is fixable, he will make it happen! He has an amazing amount of knowledge and he has so much passion for what he does, I appreciate that in a technician, thats when you know your machines are in good hands! I would recommend J&R to everyone because they are the best of the best in what they offer and do!!

I have used sugar plum attic numerous times and have been more than pleased every time. The skill…read moreof the work, the attention to detail, and the customer service was outstanding. I will use them for every alteration or tailoring need I have.

I was not pleased with my experience. I had a dress altered and the seamstress made alterations…read morethat were not discussed when I dropped it off. She tried to justify why she altered the dress the way she did rather than taking blame or calling me to explain why she thought she needed to make these alterations before doing so. This resulted in the dress being ruined and left me having to get a new one altered. She still charged me for the alterations and then proceeded to say I was being overly dramatic and was by far the worst customer service I have had. I like to be able to give back to small businesses like this in the community but this experience has ruined it for me.

Katy repaired some jackets for me including new zippers and fixing pockets. She did a fantastic…read morejob. Very professional. Very reasonable and timely. I will be back!

It was a beautiful store with so many fun things for all those special occasions. If you know…read moresomeone with a birthday, wedding, baptism or even upcoming holidays this store will offer unique special items you can't find anywhere else. I loved it. It was worth the drive.