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    Awesome 2 Products

    5.0 (1 review)
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    12 years ago

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    Best Buy Bismarck

    Best Buy Bismarck

    (25 reviews)

    $$

    Yep, it's a Best Buy and here in Bismarck, there are not a whole lot of other choices for big box…read moreelectronics. This store is well stocked and loaded with things that run electricity. Televisions, sound systems, computers, cameras, phones, kitchen appliances. I stepped through the computer accessories as I'm needing a converter so the old VGA monitor I bought a few years back will work with my Surface Dock. Uh, that's expensive! As with some things at Best Buy, if you can wait for the UPS guy to bring it to you, you may save by buying from Amazon as I did today. [Review 10636 overall, 404 of 2019.]

    I've been a Best Buy customer for many years and have enjoyed the service and quality of products…read more That said, my most recent encounter was less than pleasant. While my sales agent/manager Tracy Ackland was exceptional, trying her best to work out a complicated delivery and relocation of a washer, we were not able to come to a perfect arrangement. However, I was assured a morning delivery would be manageable tomorrow. Instead, I got an AI response that my delivery would be between 2:30 and 6:30 pm. This was unacceptable so I called in to request an earlier delivery. 1st of all, your AI service is the worst I've ever dealt with and it took me 1/2 hour before I could reach a human. I should have stuck with dealing with the bot, because the human was clearly less qualified to deal with a customer complaint than the bot. Rude, foreign, unapologetic, unwavering, unhelpful, rude. You have completely inconvenienced me by this and I will likely cancel my credit card and take my business elsewhere in the future. Once again, Tracy was magnificent. Everything else about this experience was deplorable.

    Gamestop

    Gamestop

    (3 reviews)

    Not only was the gentleman who rang my transaction incredibly rude, but they do not support what…read morethey sell. On Nov 8, I spent $150 on Call of Duty Black Ops Prestige Edition. The radio controlled car is defective. I called and rather than saying, "Bring it right in." They said, "You need to call Activision." Apparently they do not believe in taking care of their Customers. I will not be back. I believe in supporting small business, but I can buy the same games at Target or Walmart and get better service.

    I was in the Game Shop store in Kirkwood Mall Bismarck ND on Sat May 6th with my 4 year old. He saw…read morea set of action figures Spiderman, Captain America and Iron Man. He just had to have it! I don't like spending too much money on toys for a 4 year old, but the price on the shelf where the sets were stationed read, $19.95. So I said "ok" to the toy. Once I had it rang up at the register, it was actually $44.95! I told my son that it was too much and not the price I thought it was, he almost cried. To my shock (we cant find great customer service anywhere nowadays) the cashier (I think his name was Jason) asked where had found it, I showed him and he apologized for the error and because it was "their" fault in placing the sets in the wrong spot, he was gonna give it to me for the price I though it was, $19.95. I mean like, WOW!!!! with taxes, I paid a little over $22 and my son was super happy and I am forever grateful to have experienced such great customer service. Thank you.

    Awesome 2 Products - itservices - Updated May 2026

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