Incomplete and dissatisfying home theater and automation service. Elan is a pile of trash (it looks…read moreand acts like it was designed in 2010). Our home theater doesn't support 4K or HDR and is needlessly confusing and complex in the name of "simplicity". On top of that, they didn't calibrate any of our TV's, they were all left on the standard, out of the box settings, forcing me to calibrate them all on my own. Sorry, but I don't wanna sit in my home theater while my eyes are assaulted by Best Buy TV syndrome. I will give it to them that they did hook everything up in a way that at least works, it just works in the worst way possible. The worst part is that my technologically inept parents had no idea they'd been duped. They bought this massive 4K UltraHD HDR TV, a 4K UltraHD HDR Blu-Ray player, and an Apple TV 4K, all for their home theater that they now can't even use to its fullest potential, because of the limitations of the media server that controls it that Caves installed. The home theater service isn't even good for anything. They install this huge media server that everything is connected to for the sole purpose of giving you this singular remote that controls the whole thing for the sake of simplicity. But the remote barely works and you'll soon be reaching for the remotes that the devices came with so that you can use them more intuitively, and use them how their meant to be used (like calibrating the TV, for instance). So, you buy all of this state of the art entertainment equipment for your home theater only for Caves to come in and install this very limited media server that prevents you from using all of the features that you paid thousands of dollars for. All so that they can give you this dumb remote that barely works. If you want all of your wires to stay out of sight, you're better off just drilling a hole in your wall and hooking everything up to your TV directly, and putting your boxes in a shelf somewhere out of the way. This stupid remote is not worth the sacrifice in quality you'd be getting with a media server. Elan, Caves' home automation app of choice, is a complete mess. It's dated looking, janky, hard to use, and it severely lacks in general compatibility. It doesn't play well with other apps and services. For example, we use it to control our speakers which are installed throughout the house. When we want to change the volume of the music, we can't use the volume buttons on the phone, we can't use the volume control in the app you're listening to music with, no you have to use the volume control in Elan only. This means every time you want to change the volume you have to: open the app (which looks so dated it should be a crime, remember), wait for it to connect and load, hope it actually connects and loads properly, open the zone you're listening to, and finally change the volume using the janky volume buttons. Overall, while everything AT LEAST works, which prevents me from giving it one star. That's the only positive thing I can say about it. The service overall is pretty awful because of the end result, and I would sooner recommend setting it all up yourself, before recommending Caves.

Needed a quote on a home security system. They came out and looked and and gave me a quote based on…read moremy wants and needs. Didn't try to oversell. Anytime I've had any questions they've been right there to answer and are always so willing to help. Definitely recommend!

Yep, it's a Best Buy and here in Bismarck, there are not a whole lot of other choices for big box…read moreelectronics. This store is well stocked and loaded with things that run electricity. Televisions, sound systems, computers, cameras, phones, kitchen appliances. I stepped through the computer accessories as I'm needing a converter so the old VGA monitor I bought a few years back will work with my Surface Dock. Uh, that's expensive! As with some things at Best Buy, if you can wait for the UPS guy to bring it to you, you may save by buying from Amazon as I did today. [Review 10636 overall, 404 of 2019.]

I've been a Best Buy customer for many years and have enjoyed the service and quality of products…read more That said, my most recent encounter was less than pleasant. While my sales agent/manager Tracy Ackland was exceptional, trying her best to work out a complicated delivery and relocation of a washer, we were not able to come to a perfect arrangement. However, I was assured a morning delivery would be manageable tomorrow. Instead, I got an AI response that my delivery would be between 2:30 and 6:30 pm. This was unacceptable so I called in to request an earlier delivery. 1st of all, your AI service is the worst I've ever dealt with and it took me 1/2 hour before I could reach a human. I should have stuck with dealing with the bot, because the human was clearly less qualified to deal with a customer complaint than the bot. Rude, foreign, unapologetic, unwavering, unhelpful, rude. You have completely inconvenienced me by this and I will likely cancel my credit card and take my business elsewhere in the future. Once again, Tracy was magnificent. Everything else about this experience was deplorable.

Got several copies of a DVD of old family videos. Excellent experience. Pleasant folks, quick…read moreturnaround, beautiful results. will definitely return.

From the owner: Feist Electronics provides electronics sales and service repairs in the Bismarck, ND area. We are…read morethe area's only electronic sales and service dealer with three full time factory trained electronic technicians. We know our products from the inside out! So before you buy your new television or surround system, check us out and get recommendations from the people who work on the products. Service and products include: Televisions Video production Computer editing Video and audio duplications Analog to digital transfers We are the only Sony authorized sales and service dealer in the area and perform repair on most major brands of electronic products in and out of warranty. We can tell you the difference between Plasma, LCD and LED televisions and other products you may have questions on so you can buy with confidence. And our products are competitively priced. We invite you to see our selection of Sony products as well as a

Best service!! From Thomas who came the same day I called to look at the work that needed to be…read moredone and following up when he said he would, to the electrician named Chance who did the work. Simply outstanding! I would hire them again in a heart beat!

From the owner: Skeels Electric Company has continued to prosper throughout the years through continuing efforts of…read moreproviding superior workmanship, superior service, quality products, and their ability to adapt quickly to their customers' needs. They continue to expand their ability to perform specialized electrical wiring required for correct and future electrical electronics, communications, and data wiring. this commitment to update their skills in anticipation of their customers' needs, has kept them the leader in their region for years. They maintain that no job is too large or too small. The company continues to specialize in service work for all types -maintenance agreementsbr -industrialbr -commercialbr -institutional br -design build electrical construction.Skeels Electric does specialize and has developed a customer base for which over 50 of the work under construction is performed on a negotiated, cost plus basis. Stop by or give us a call today.

So Intermountain Gas is holding my money hostage. I mistakenly paid my mortgage to the gas company…read more As soon as i realized it i contacted Intermountain Gas, my bank and my mortgage company. I provided all documents to the gas company showing that the payment was made and has cleared my bank. This was on the 15th of March. So i have been waiting for the electronic refund since then. Well i got a call yesterday from customer service saying that i wont be getting an electronic refund because the bank info is incomplete. I explained the bank sent what they can and keep stuff secure. Well now i have to wait 10 business days then if the electronic payment i made to them clears. Then they will send me a paper check and should have it in 2 weeks. This seems like they just want to hold my money instead of do the correct and right thing by issuing my refund. Oh and the electronic payment cannot be reversed because the system removes the money from my account and into Bill Pay system and pay the payment. So Gas company quit dragging your feet and return my almost $3000. Please.

they suck!!!!!!! there products are junk!!!!! buyer beware! !!!!!!!!!!!!! They offer a warranty…read morewhich they don't stand behind.... they charge you more,if they do fix it and a week later you will need another new one and then they won't replace it. Go somewhere else pay the extra money save yourself the headache

Amazing customer support, stayed open kate and went the extra 1,000 miles with helping me. Not only…read morethat, they are great people with knowledge and experience and a trustworthy place to bring your electronics for repair. They cover a wide range of devices and antiques too! So happy I decided to go here and hope you do too!

Best place in Bismarck to fix your broken phone. Quick and good prices. Many tips and very friendly…read moreservice.

I just want to write a review because this place makes my mom so happy, so it makes me happy…read more They do transfers here of VHS tapes to digital media. This is such a valuable service for people with a bunch of home movies (my mom) that are getting worn out and that can't even be played anymore because VHS machines are obsolete. My mom brought a bunch of old videos in here and they transferred them onto a storage site for her and thanks to them, I was able to use a bunch of my old baby videos in my senior thesis project, which was a mini-documentary about my parents' struggle to have a baby. Without Awesome 2, my little movie would never have been a possibility. What's more, my mom wouldn't have access to all the videos she labored over taking when I was growing up. I know there are other services offered here, but the one that has impacted me the most is this one. My mom lives and dies by her support of Mandan businesses, so it's doubly exciting for her to have found this service. We both appreciate it a lot.

From the owner: We fix computers. We eliminate viruses and save your data. Bring us your video tapes and we will…read moredigitize them and store them online in a private vault so you can stream them to any Internet-capable device. We can also make DVDs for you. You took the time to film those memories, let us preserve them for you.