Rating -10
Their delivery driver displays severe anger issues. As if that isn't bad enough-this is while he is delivering prescriptions to a residence with a patient on Hospice care! Can you even imagine? Twice he behaved in a horrendous manner. What an awful and disgusting person IPPC has delivering comfort medications to those caring for someone at the end of life. Just disgusting. When I called IPPC to inform them of how rude a driver they have, they do not even answer the phone. I advised our Hospice provider of this person's behavior as they have the contract with IPPC, not me. The first time, their driver was SCREAMING on the phone to me that no one was at my front door quick enough to take the prescriptions, when in fact my son had already accepted and signed for the medications. Second poor behavior was today when the same rude and horrid employee claimed I didn't sign my name right as evidence of acceptance of the medication. He YELLED that I was stealing () the medication and he was going to call the police. He finally decided, I guess, that he was in fact acting like an idiot and starting leaving and appeared to try and deliberately back into my car. There are many other organizations-such as ExactCare Pharmacy in Lakewood-who are so wonderful and pleasant with deliveries and overall customer service. IPPC is just disgusting to have this lunatic as a representative. read more
