Great! Tho gyt it would take forever, it didn't. Friendly staff. Got the job done. Would definitely…read moreuse this one next time, before others.

Victoria was extremely helpful and kind helping me manage my mother's three addresses after the…read moreevent of my mother's death. It was a very confusing situation. She told me Dan also caught the problem as well and was helping. I owe them both many thanks. In fact Victoria was so kind I almost cried! Please give them both a raise. I am so impressed with them. I noticed everyone in the post office was treated with respect and patience. Thank you!!!!!

This is a day care center. It's very noisy and the computers are too close together so it's a…read moredepressing experience for adults. They say it's a new kind of library.

This is a cute, unassuming, little library sharing a space with city hall. I lived in Clive most…read moreof my life and this is the first time I found myself there. I attended a free succulent class last night in the community room... it was well attended plus we walked out with two succulents we were able to replant and take home. The instructor Ryan was very passionate about his succulents and he was extremely encouraging. He made me think I just might be able to keep these alive. Fingers are crossed... Tomorrow I am attending a class on how to declutter there as well. I can only hope I can bring the instructor home to help me... (haha) actually I am hoping to pick up some practical tips. It is so hard to throw away your possessions... If you are looking for a quaint library and you live in the area this library is definitely worth a try.

Quick, easy, painless. The Security guard and gentleman worker I spoke with were both friendly and…read morehelpful. I'm a youngin who had never been to a SSA office before, and figured it would be miserable like the DMV. But I was wrong! The guard explained the process to me and even got some of us to smile/chuckle, while remaining professional. The guard will look through any sort of bag you have with you (backpack, Fanny pack, purse, etc) to ensure you don't have any prohibited weapons. The guard then asks your reason for coming, so that he can tell you which selection to choose at the kiosk, then explains the process if you are new. In short, you check in with the guard, go to a kiosk where you enter your reason for being there, SSN, and if you are needing any disability assistance. The kiosk gives you a number and a ticket with the number on it. You take a seat and wait for your number to be called (it will also appear on the TVs). You then go to the station # that was called, and they help with your specific situation. I went in the morning and there was a long line out the door, but they got everyone in within about 10 minutes. The building is easy to find, there's plenty of parking in their parking lot, doors and the building are handicap accessible, bathrooms are easy to see and find, and the info on the TV is in Spanish and English with translators available for Spanish. Overall it was a great experience. I felt at ease even as someone with anxiety visiting a new place. Many of their services are available online which may be easier or more accessible for some folks.

First I'm from Des Moines, IA I don't know why there isn't…read moresomeone at the office who can make appointments. We've been on hold for over an hour trying to get an appointment.

I wandered over hills and dale to find the mall in this suburb. But it's a built up area so it…read morewasn't like, countryside dale. It was more like Urban dale. Urbandale is a pretty typical American suburb. It's a prototype. Proto-typical, even. But in its southern area, it has some interesting neighborhoods with some older original local stuff. Also I'm a big fan of the food court in the mall, which is full of locally-owned eateries including a tamale place, and a local traditional Maid-Rite, and a gyro place, as well as a bunch of others. The Kohl's is one of the better stocked stores. The mall seems really quiet which is a shame because it's very futuristic. They were a few cute girls in here but it was largely deserted on a Thursday evening. I don't understand how most businesses in malls really make enough money to pay the rent. Nearby: I highly recommend you try the Hiland Bakery, with it's yum goodies. And Classic Custard too, for, well, Classic Custard. And the Bubble Tea at Bubbly Tea House is authentic, which is shocking for this state. Think about it. There are some good food options here as well as some bland but original and unusual local specialty foods. Such as the tenderloin, best served at B & B. Anyway if you think I'm gonna make this review any longer, you must have been smoking the Urb.

Had to renew my own license and chose this station since we'd had good service here with my…read moredaughter. Scanned my QR code at the kiosk and got my ticket on arrival. I had no issues. But some of the walk-ins... They were pretty disgruntled. There were so many walk-ins they were having to send some of them home because there was no way to fit them all in with the scheduled appointments. I'd really encourage you to use their site and make an appointment online v. just walking in. If you do choose to walk-in I'd recommend doing it shorly after they open and not wait until later in the afternoon (when my appointment was). I worked with a female tech this time. Probably around the same age I am (50s)... She was great! I was in and out within a few minutes of being called up. I also ran into the same tech who had helped my daughter and I a while back... Can't say enough about the helpfulness of the staff here! Like almost every government office they seem to be running with minimal staffing. And they appeared to be doing the best they could with the limitations they had. As I stated above... I'd really suggest helping them to help you and make sure you book your appointment online. And if you arrive as a walk-in... They are busy and can't get you in... You are pissed off because you didn't plan ahead. Don't cause a scene. That's on you....not them.

Tried to make an appointment just to get a driver's license with my new address on it. You can't…read moreget a new card online. The first available is almost 6 weeks out. Are you kidding me? Why doesn't Iowa have tag agencies like other states do? Those are private/gov collaborations that have multiple locations all over a city, have convenient hours, and I never waited more than 10 minutes to get things done, no appointment needed. Government is nothing but aggravation and time-wasting.

If you think the Iowa DOT is bad... Welcome to the 7th circle of Hell. Lol…read more Booking an appointment to pick up my new Iowa personalized license plates was easy enough to do online. I made it for 1130 AM on a Monday. So what they don't tell you is that they give everyone lunch from like 1100 AM - Noon so when you get there after 1100 AM don't expect for any more than one of two lines out of the 15 to be open. Kind of like Walmart... Only the Polk County Treasurer doesn't have a self checkout option. Even with an 1130 appointment I don't think I was called up until 1215 PM when agents started coming back from lunch and additional windows started to open up. Service was polite enough I guess. Pretty matter or fact and they didn't seem to know why I was there... Even though my number was called and corresponded with an appointment that had all the details in it I'm sure. If you are going to send everyone to lunch... Maybe just don't make any appointments during that time slot? I know your time is valuable, but so is ours.

My passport had an error in it so I filled out paperwork and went to this post office to get…read moreanother picture. Walk ins are available at this location from 1-2pm so I arrived at 1:20. There was a long line and only one person doing anything passport related. As I stood in line she saw I had a passport and promptly told me she didn't have time to take anymore passport pictures. It was 1:30pm at this point. I explained walk in service was from 1-2pm but she said too many people were ahead of me and she didn't have time. She also acted as if I was a bother to her. It was apparent she wasn't going to help me after I tried to reason with her so I wound up leaving without getting helped. It was hard for me to get there at all due to some difficulties I have and to be treated like that only reaffirms my lack of faith in the USPS.

The Waukee US Postal Service employees are always kind and helpful. They are patient with…read morecustomers, yet work quickly so the lines move swiftly.

Being a native of Iowa. Yet moving away 12 yrs ago. I have to say…read more The Midwest has many pockets where you would least expect. The high level of customer service & genuine level of kindness. The building is honestly still absolutely beautiful In it's design. People were very helpful & friendly. Now the- Clerk of Court employees. Debbie, Marsha & Albert. These 3 are God sent Angel's. I have been dealing with a matter over the phone. Via from Las Vegas, NV. From day one. I believe starting July. I have had the pleasure speaking & working with all 3 of these lovely individuals. They all listened to me. Went above and beyond their required job duties. I couldn't thank them enough. So if you are ever needing assistance from the Clerk of Court. Make sure you get one of the mentioned 3 individuals. You are definitely in good hands. I highly recommend this court house. Even if it's just to stop by & check out nothing more then all of its beauty. From the people. To its wondrous Architectural design.

I love old historic buildings, even when they are under construction!…read more Now I guess I would have rather taken a tour of the Polk County Courthouse, instead of being called for my civic duties of Jury Duty.. But hey I also get to check out this beautiful building I have always admired from the outside but never actually went in! The building is pretty epic, with beautiful stain glassed ceiling, and cool murals, epic stair cases that would make Rocky sweat and lots of vending machines to get you through the door if you need it! I got to go in the Jury's waiting room and also visit 2 different court rooms while I was there! It's pretty cool to feel like you are in the scenes of Law and Order for an afternoon minus the great Olivia Benson! Man I wish she was there to have a coffee outside on the steps with me, and reporters were running up to us to ask us questions! Oh well real is real and fake is fake, and this building is real cool!