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    Iowa Lottery

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    3 years ago

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    Social Security

    Social Security

    3.1(8 reviews)
    9.3 mi

    Quick, easy, painless. The Security guard and gentleman worker I spoke with were both friendly and…read morehelpful. I'm a youngin who had never been to a SSA office before, and figured it would be miserable like the DMV. But I was wrong! The guard explained the process to me and even got some of us to smile/chuckle, while remaining professional. The guard will look through any sort of bag you have with you (backpack, Fanny pack, purse, etc) to ensure you don't have any prohibited weapons. The guard then asks your reason for coming, so that he can tell you which selection to choose at the kiosk, then explains the process if you are new. In short, you check in with the guard, go to a kiosk where you enter your reason for being there, SSN, and if you are needing any disability assistance. The kiosk gives you a number and a ticket with the number on it. You take a seat and wait for your number to be called (it will also appear on the TVs). You then go to the station # that was called, and they help with your specific situation. I went in the morning and there was a long line out the door, but they got everyone in within about 10 minutes. The building is easy to find, there's plenty of parking in their parking lot, doors and the building are handicap accessible, bathrooms are easy to see and find, and the info on the TV is in Spanish and English with translators available for Spanish. Overall it was a great experience. I felt at ease even as someone with anxiety visiting a new place. Many of their services are available online which may be easier or more accessible for some folks.

    First I'm from Des Moines, IA I don't know why there isn't…read moresomeone at the office who can make appointments. We've been on hold for over an hour trying to get an appointment.

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    Social Security
    Social Security - Social Security Administration in Des Moines, IA. No photo or video allowed inside of the building.

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    Social Security Administration in Des Moines, IA. No photo or video allowed inside of the building.

    Iowa Dot Waukee Driver's License Station

    Iowa Dot Waukee Driver's License Station

    2.4(5 reviews)
    3.3 mi

    Had to renew my own license and chose this station since we'd had good service here with my…read moredaughter. Scanned my QR code at the kiosk and got my ticket on arrival. I had no issues. But some of the walk-ins... They were pretty disgruntled. There were so many walk-ins they were having to send some of them home because there was no way to fit them all in with the scheduled appointments. I'd really encourage you to use their site and make an appointment online v. just walking in. If you do choose to walk-in I'd recommend doing it shorly after they open and not wait until later in the afternoon (when my appointment was). I worked with a female tech this time. Probably around the same age I am (50s)... She was great! I was in and out within a few minutes of being called up. I also ran into the same tech who had helped my daughter and I a while back... Can't say enough about the helpfulness of the staff here! Like almost every government office they seem to be running with minimal staffing. And they appeared to be doing the best they could with the limitations they had. As I stated above... I'd really suggest helping them to help you and make sure you book your appointment online. And if you arrive as a walk-in... They are busy and can't get you in... You are pissed off because you didn't plan ahead. Don't cause a scene. That's on you....not them.

    Tried to make an appointment just to get a driver's license with my new address on it. You can't…read moreget a new card online. The first available is almost 6 weeks out. Are you kidding me? Why doesn't Iowa have tag agencies like other states do? Those are private/gov collaborations that have multiple locations all over a city, have convenient hours, and I never waited more than 10 minutes to get things done, no appointment needed. Government is nothing but aggravation and time-wasting.

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    Iowa Dot Waukee Driver's License Station

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    Polk County Courthouse - Ceiling

    Polk County Courthouse

    3.8(6 reviews)
    9.1 mi

    Being a native of Iowa. Yet moving away 12 yrs ago. I have to say…read more The Midwest has many pockets where you would least expect. The high level of customer service & genuine level of kindness. The building is honestly still absolutely beautiful In it's design. People were very helpful & friendly. Now the- Clerk of Court employees. Debbie, Marsha & Albert. These 3 are God sent Angel's. I have been dealing with a matter over the phone. Via from Las Vegas, NV. From day one. I believe starting July. I have had the pleasure speaking & working with all 3 of these lovely individuals. They all listened to me. Went above and beyond their required job duties. I couldn't thank them enough. So if you are ever needing assistance from the Clerk of Court. Make sure you get one of the mentioned 3 individuals. You are definitely in good hands. I highly recommend this court house. Even if it's just to stop by & check out nothing more then all of its beauty. From the people. To its wondrous Architectural design.

    I love old historic buildings, even when they are under construction!…read more Now I guess I would have rather taken a tour of the Polk County Courthouse, instead of being called for my civic duties of Jury Duty.. But hey I also get to check out this beautiful building I have always admired from the outside but never actually went in! The building is pretty epic, with beautiful stain glassed ceiling, and cool murals, epic stair cases that would make Rocky sweat and lots of vending machines to get you through the door if you need it! I got to go in the Jury's waiting room and also visit 2 different court rooms while I was there! It's pretty cool to feel like you are in the scenes of Law and Order for an afternoon minus the great Olivia Benson! Man I wish she was there to have a coffee outside on the steps with me, and reporters were running up to us to ask us questions! Oh well real is real and fake is fake, and this building is real cool!

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    Polk County Courthouse
    Polk County Courthouse
    Polk County Courthouse

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    Iowa Lottery - publicservicesgovt - Updated May 2026

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