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    Drivers License Station

    3.0 (11 reviews)
    Closed 8:00 am - 1:00 pm

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    Waiting room
    Maggie F.

    It always feels like a chore to go renew your license, but since covid, they started implementing an appointment system which makes the process so much better! No frustratingly long lines and unpredictable wait times. It does require quite a bit of preplanning though, as they are booked several weeks in advance.

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    2 months ago

    Don't bother making an appointment, you'll still wait at least an hour. Staff is extremely slow and unhelpful.

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    2 years ago

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    1 year ago

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    5 years ago

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    4 years ago

    Helpful 1
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    8 years ago

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    5 years ago

    Helpful 1
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    10 years ago

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    10 years ago

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    7 years ago

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    8 years ago

    H O R R I B L E. Slow, smelly and a waste of my time. If you can't accommodate the crowds of people--hire and install more stations..

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    iowa department of transportation - The wait is real

    iowa department of transportation

    2.6(5 reviews)
    0.1 mi

    I went to get my real ID. I registered online a month or so…read morein advance. Easy online walk through. Told me everything I needed to bring for the update. I was scheduled my time and had reminder emails on what to bring, and to wear a mask. I arrived a little head of time. Used my email notification to log in, and get my number in line. They were spacing out seating and wiping down seats as people rotated through. Their staff was limited which made things slower but I anticipated the wait. They did not take walk ins. They turned away a few people letting them know online register is required. I waited about 25 min after my scheduled appointment. Provided everything that was requested in the initial emails, got my picture taken, and had no hassles. There was a couple people who did not have the proper documentation on their first trip, but I over heard the employees informing each other that they would allow that person back and would get them back in if they brought the information back that day. The gentleman who helped me was pleasant even though you could tell everyone in the office was stressed that day. I joked with the gentleman who helped me and hopefully left him in better spirits. I did receive my new real ID in the mail in a timely manner so everything turned out good!

    Don't waste your time coming to this location. Workers could care less about your time, they're too…read morebusy on their cell phone or making small talk with their coworkers. Waited just over 5hrs. Place is a joke

    Social Security

    Social Security

    3.1(8 reviews)
    3.7 mi

    Quick, easy, painless. The Security guard and gentleman worker I spoke with were both friendly and…read morehelpful. I'm a youngin who had never been to a SSA office before, and figured it would be miserable like the DMV. But I was wrong! The guard explained the process to me and even got some of us to smile/chuckle, while remaining professional. The guard will look through any sort of bag you have with you (backpack, Fanny pack, purse, etc) to ensure you don't have any prohibited weapons. The guard then asks your reason for coming, so that he can tell you which selection to choose at the kiosk, then explains the process if you are new. In short, you check in with the guard, go to a kiosk where you enter your reason for being there, SSN, and if you are needing any disability assistance. The kiosk gives you a number and a ticket with the number on it. You take a seat and wait for your number to be called (it will also appear on the TVs). You then go to the station # that was called, and they help with your specific situation. I went in the morning and there was a long line out the door, but they got everyone in within about 10 minutes. The building is easy to find, there's plenty of parking in their parking lot, doors and the building are handicap accessible, bathrooms are easy to see and find, and the info on the TV is in Spanish and English with translators available for Spanish. Overall it was a great experience. I felt at ease even as someone with anxiety visiting a new place. Many of their services are available online which may be easier or more accessible for some folks.

    First I'm from Des Moines, IA I don't know why there isn't…read moresomeone at the office who can make appointments. We've been on hold for over an hour trying to get an appointment.

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    Social Security
    Social Security - Social Security Administration in Des Moines, IA. No photo or video allowed inside of the building.

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    Social Security Administration in Des Moines, IA. No photo or video allowed inside of the building.

    Drivers License Station - departmentsofmotorvehicles - Updated May 2026

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