It didn't start out well & the final outcome was even worse. Owner George was very pleasant until the end. His employee John was also nice. Bathroom remodel: Carpets were not protected during demo(cream carpet is stained). During plumbing install, water valve was left on which flooded down to 1st floor kitchen ceiling causing water dmg. Wall & niche tiles were not level nor were they square. New tub was chipped & they attempted to conceal it. Walls were painted poorly. We requested the Owner to inspect & he agreed to all errors and poor craftsmanship. Owner agreed to take necessary step to rectify & correct all issues. Owner offered to reglaze the new tub w/a company he'd never used. It didn't have a website nor any reviews. We refused. Owner agreed to remove & replace wall & niche tiles and replace the tub. We were happy. John spoke w/the company we were using for the modern frameless shower doors to confirm tub needed to be level along w/other measurements. After job was done, I washed the newly tiled floor & found that Inzer had failed to cover the floor while working so black grout looked like powder had been spilled on it. A few floor tiles had also been chipped so the white chips are REALLY visible. After job was finished, shower door comp. came to measure. We were informed the tub was not level so they couldn't install the door we'd chosen!! Our option was to install an old fashioned sliding door or a custom made swinging door in a VERY small bathroom (very awkward). When Owner George was notified, he stated the tub was installed level & per his employee the floor grout & tile was done correctly. We asked him to come to inspect. He refused. We offered to send photos of poor workmanship. He refused. We asked him to correct the errors and fulfill the agreed upon contract & his response was that he would not redo the work again. He told us to handle the problems on our own as he had lost too much $$ on this job. He told us to contact Grout Doctor for tile staining or replacement as it was not his area of expertise. Contract stated job would be done within 2 wks. However, 6 wks later, we did not have a finished bathroom. Finally, Owner George agreed to accept what we had previously paid him as a full & final payment for the work. This was a terrible experience and we do not have the bathroom we had planned thanks to Inzer & Son. Obviously, we will not be recommending this company. read more