Oh, crap now I'm gonna have to drive out to Green Cove next time my bumper falls off. (which it…read morewon't because this was a first, last and only totally freak accident in a driveway but still) Remember the good ol' days when bumpers were made of like American steel.. or oak? Not anymore smh Congrats on their new consolidated location. Great staff. Very professional. Oh, did I forget to mention they saved me $300? They didn't even know until they just read this.

I just wanted some information about an estimate and the "receptionist " was very unprofessional,…read moreand asked me three times why I was calling. After telling me she didn't know very much about what I was talking about, or what I was referring to, she asked to put me on hold, she sounded like she was 13 years old. The next person to answer was short and condescending while speaking with me and also very sarcastic and rude. I was really disappointed since I didn't even get to bring in my automobile to get looked at. This is really unfortunate. I'm not sure how they keep a business with such unprofessional and rude interactions. Will not refer! Customer experience -10!!!!!!!

Highly recommend AAA Dent Removal! Pavel replied to my Internet request for a quote almost…read moreimmediately. Multiple companies were contacted and said the dents, especially on the door, were going to be difficult to work on because of the seam. Pavel showed up on time and the results speak for themselves! You can't tell there was any damage!

Absolutely perfect repair!!! The technician delivered an immediate flat rate quote - that was…read moreextremely fair and WAY less than a collision center. He was able to get the repair scheduled within in a couple days and came out to my residence to compete the repair. He quoted as being able to fix/ repair 90%, but looks 100% fixed and that there was never any dents! Difficult job with door removal too!!! HIGHLY RECOMMENDED!!!

Great job. I had a fuel door on my Celica that was about to fall off. They got the part /…read morepainted it and called me in a week later and in 20 minutes had the thing fixed. yes it was a simple job but they did well. (and they have an english bulldog puppy in the office).

I had an excellent experience at San Jose Collision! They so kindly responded to my Yelp inquiry…read morewith a quote. The staff was so helpful and friendly!! My car part arrived to their shop and was painted quickly. Once ready for repair, they called me in for installation. The installation took about 15 minutes and the Job was done professionally! Shout out to a Chandy - she's a sweetheart and really took a lot of stress out of the process! I had been in communication with a couple of other collision centers, and they gave me the runaround. Chandy was clear and concise; her team shopped around for an affordable replacement for my mirror. I'm very pleased with my service at SJC!

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

A+ service. Color matched the side door moulding that prevents door dents to the car color. They…read moredid an excellent job. A+.

Finding a shop you can trust with an older vehicle isn't easy. I brought my Tacoma to Eddie's…read moreSmooth Refinishing for frame preservation and underbody restoration. Eddie was straightforward throughout the process, and the amount of work involved was obvious once I saw that the bed had been removed to access and treat areas properly. What impressed me most wasn't just the work itself, but how they handled a concern afterward. When I found a few areas that I wanted touched up, Eddie immediately acknowledged it and worked with me to get it corrected. No excuses, no runaround. That level of customer service is hard to find today. If you're looking for a shop that takes pride in its work and stands behind it, I wouldn't hesitate to recommend Eddie's Smooth Refinishing.

Great service at very good price. They even stayed late on a Saturday to finish my repair, so that…read moreI could return a rental car on time. Would definitely use again.

I'm going to do my best to keep this review focused without dumping everything in one review. The…read morefull footage review with proof is on youtube. This started the day I dropped the vehicle off on February 2nd. I had seen mixed reviews, but I took a chance. When I spoke with Harold and Dakota (his son), they quoted me what felt like a fair price and told me the car would be ready in about two weeks. I made it clear I needed it back by Monday because I had jury duty and VA doctor appointments. Dakota assured me that wouldn't be an issue. About a week in, I reached out for an update -- no calls back. That became a pattern. I called around 15 times. Only two were answered, both by the front desk. Most of the time my calls were ignored. That level of communication is frustrating and honestly unprofessional. Roughly ten days after dropping the car off, I went to check on it and saw they had only just started sanding. At that point the promised completion date was only a few days away, which didn't make sense. Because I couldn't get updates by phone, I had to keep driving there in person. I was even told at one point, "Don't call, just come up and talk to me." Each time I showed up, I was given another date. Monday. Then Tuesday. Then Wednesday. None of those happened. Calls still weren't returned. The front desk repeatedly said I'd get a call back, I never did. Meanwhile I missed three VA appointments and had to reschedule jury duty because I didn't have my vehicle. By Thursday I was done waiting. I told them I was coming down. When I arrived, it was clear communication had broken down completely. At that point I contacted the police, not to cause problems, but to document that I was trying to retrieve my vehicle. The officer explained there wasn't much they could do beyond advising a civil standby when I picked the car up. I had also seen other reviews mentioning confrontations, so I wanted everything documented just in case. When I finally went to pick the car up on Friday, at first glance it looked fine through the window. Once I saw it up close at home and under the sun, there were lots of issues. The top had been installed incorrectly -- the gasket was flipped on both sides. There were areas where touch-up paint was used instead of proper finishing. Parts like the inside of the door handle were sanded but not repainted, leaving a rough texture where you constantly touch the car. The interior was also left very dirty. They had the vehicle for three weeks. Some people may ask why I didn't have them fix it. After waiting that long and dealing with the communication problems, I didn't have confidence the process would improve. The timeline kept slipping, and most of the time the car was just sitting there when I visited. My biggest issue here isn't just the quality -- it's the lack of communication, the owner lying about me saying things I didnt say and missed commitments. If phone calls were returned and timelines were realistic, this experience would have felt very different. Based on my experience, I would recommend looking into other body shops. If you check BBB and Google reviews, you'll see similar complaints about delays and communication. Cars seem to sit for long stretches, and the person doing the work often wasn't the one I originally spoke with. The reason im giving a 2 star instead of a 1, is because they actually painted it the color I wanted. That was my experience. The full footage is on youtube

I do not recommend going to shop. If you're someone that pays attention to every detail of your…read morecar. Long story short they install an aftermarket part on my car when I specifically wanted my car repaired to OEM specs. It was even more telling, after I price the OEM part based off how low the estimate price was. The aftermarket part was a lot smaller than the original. They did not reinstall my fender well clips. Instead that rolled my fender damaging the paint. The front facia has a lot of scratches as if it were dropped. Also noticed the ripped the facia clips on removal. As I mentioned long story short, this "$600"repair resulted in an extra $3500 in damage to my car. I highly recommend going to another shop. I've heard a lot of horror stories since dealing with this shop. I really wish I heard all of it before hand.

John and Angel were awesome! They were very efficient, pleasant to work with, good communication…read morethroughout my repair, and my car looks as good as new! Highly recommend.

My 2022 Chevrolet Tahoe was returned from Crash Champions St. Augustine (#0688) with visible mold…read moreand standing water beneath the second- and third-row carpet after a bumper and sensor repair. The manager on duty confirmed the shop has no surveillance cameras and initially denied all responsibility, offering only to "detail" the vehicle despite visible mold and moisture. Because of that refusal, I was forced to open an insurance claim for shop negligence. Only after that claim was filed did the shop reach out saying they wanted to "take photos" and "look again," which I declined due to the biohazard condition and lack of secure indoor storage for vehicles at that facility. And quite frankly hostile nature, saying I wasnt being civil. I gave them every opportunity to fix this before escalation. This incident has been formally filed with: * Florida Department of Agriculture & Consumer Services (FDACS Case #2510-01788) * Florida Attorney General's Office * Florida Department of Highway Safety & Motor Vehicles (Region 3) The vehicle remains contaminated and will not be returned to this location. All evidence--including photos, call logs, and insurer documentation--shows the damage was discovered within hours of pickup. Date of service: September 25 - October 8 2025