I had a battery replaced. It was nice. They actually came to my home and replaced the battery…read more Everything went good. The part I was disappointed in was the price after was not the same as what I was quoted. There was a $30 miscellaneous charge that was added to my price. I was told everyone is charged that. If that is true, then that needs to be part of the price and don't sneak it in after. I was very disappointed with that I feel it's very deceitful. Be be honest and upfront I wanted to add that since I posted this review I was able to talk to one of their service managers and he agreed that should've been disclosed upfront and they refunded my money. I appreciate their willingness to work with me and I think him for that . I change my stars from 3 to 5.

Overall the worst car buying experience I have ever had. If I knew better. I would have not spent…read moremy money here. The Customer Service will say they will call you back from their management but yet I haven't heard from them yet. I went in looking for the 0 percent down, 0 payment for 90 days and 0 percent APR and left with over double my interest rate when I refinanced in 2020. I understand I signed the documents but was like ok. So I understand I didn't have the best credit situation however, when I have to come back 3 times to their finance department with rate increases every time. The one time it went down it had the wrong vehicle on it. Not sure how that is legal. If legal definitely immoral. They claim they give the best military discount around when it's just a normal 500 dollar ford credit. So no they don't do you any favors For some reason they can give you 1000 dollars customer assistance on one piece of paper but when I go through my paperwork it's conveniently missing. If you want 17000 dollars in added optional things on top of a vehicle purchase then this is the deal for you. When I pay over 67000 dollars for a vehicle I expect car mats and a second key. Yet they will ensure you that they do not guarantee a second key. When you purchase your vehicle you can have a clean vehicle but when you get any accessories applied IE tint. They can give it to you ruined and needing to be redone. So wasting more time. If you want to spend 6 hours of your Saturday in a dealer then go here. It's as if no one gives a shit about you once they receive your money. So if you're looking for your salesman to talk about how his wife cheated on him and how he is getting a divorce then this is the place for you.

DO NOT TRUST THIS COMPANY We bought a truck from Justin…read morePackard he assured me that it was a good running truck when we got home we noticed that it had a misfire and return the truck the very next business day for it to get looked at they let us know that it had a misfire but was not throwing a code and because we had already purchased the truck two days prior that there was nothing that they were going to do about it They tell you what you want to hear they do not know what they are doing when they are assessing the vehicles they completely rip you off on trade ins they lie to you and then will not honor their vehicles buyer beware do not buy from Brigham City Heritage Chrysler dealership do not deal with Justin Packard I spoke with Jeff the sales manager and he told me that because I did not feel the misfire before we sign the papers that it was my problem and I was going to have to pay for the cost of $1,000 to correct the misfire DO NOT TRUST THIS COMPANY

We were out of state, about four days into a two-week road trip, when we started having electrical…read moreissues with our Ram truck. We started calling service centers along our route to Moab. No one else had the part and/or the time to help us that day, but Heritage was able to fit us in their busy schedule, and even had the part we may have needed on standby and ready to deliver to us from their other location. Ended up we only needed a diagnosis (it was the trailer, not the truck causing the issue) and could be back on the road. Their service department was so helpful, the tech was thorough and took time to go over the system with my husband so we could fix the trailer issue ourselves. Fabulous service!

I contemplated purchasing a new vehicle for a couple of months and really appreciated not being…read morebombarded with daily texts and email (like I did from another dealership). When i was ready, my salesperson, Jake Lund, was nothing but kind and respectful. He answered any and all questions I had but was never arrogant or pushy during any part of my buying experience. Jake walked me through every step of the way. I was made to feel very comfortable during the entire process and walked away with my new "Millie Blue." I have dealt with Hansen Motors in the past for vehicle maintenance/repairs on other vehicles I've owned, and I have always found them to be fair, honest, and reputable. That's why when I decided to purchase a new vehicle, they were my first choice. I wanted to purchase locally, and I knew that Hansen's was someplace I could trust. Their sales and service are above reproach and I would highly recommend them to anyone looking for a new or used vehicle.

These guys know how to treat their costumers. A year ago We bought an older 2006 Charger from them…read moreand about a week ago out of nowhere the motor blew. The car was completely totaled and we still owed over 5k on it. We called them to see if they could help us get into a new car. Not only did they get us into a new car that day, they made it so we're were able to pay off the amount we owed on the Charger and still easily afford a new Chevy Malibu. All we gotta say is thank you guys, you saved us from a whole mess of stress!

-5 stars owner and sells men never stood behind there word! Absolutely lied about the issue and…read morethen after I bought the truck the front end went out I went back too them two weeks later and they tried to gouge me 50% on parts to say my labor was free, ended up being 1/2 of those parts did not need, to be replaced! I went to a professional mechanic, highly reputable. The cost was less then these dip shits quoted me and the work was done right. I would not recommend these assholes to someone I despise they are absolutely unprofessional! Tyler needs to go get an honest job because he's highly dishonest selling vehicles.

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you

I have been coming to Carl and his boys' since 1996. We are great friends, and I have become…read morelifelong friends with Carl, Norm, Rich, Craig, Devon, and many others. Nancy Lofthouse, Carl's boss, is top shelf. Hi Nancy! I trust Carl with everything I own that has a combustion engine. My personal Duramax 1 ton, all my Company trucks, 3/4 & 1 ton Duramax Chevys, my Malibu boat, my Supreme boat, my wife's Subaru Outback, work trailers from 25-foot flat beds to my 15-foot double dually dump trailer. Hitch's, Rock Tamers, anything you need, and more! You cannot replace experience and people who stand behind their work!

First time at Accurate. I was in a bind needing a V drive fixed in our boat ASAP. Without J.R even…read moreknowing me he took care of me from the beginning rushed as fast as they could to get it fixed for a family Powell trip. Thanks so much guys! Highly recommend to anyone. J.R is the man!

I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Amazing group! They are accommodating, I will definitely call them again next time I have engine…read moretrouble.