I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

I bought a new Water Heater and was very pleased with their service. The plumber answered all…read morequestions and was very knowledgeable, friendly and helpful. Reasonable pricing too. Would definitely call them again.

This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

GallettAir's work is absolutely phenomenal! I live in a split ranch and had a central air system…read moreinstalled. From the initial assessment by the owner, Carmine, all the way through the installation and follow-up, their service was second to none. Carmine was thorough, thoughtful and honest. John, Rich, Mike and the entire crew were an absolute pleasure to have in my home. They worked incredibly hard and went above and beyond to ensure everything was done perfectly and that we were completely happy. I have worked with contractors for over 20 years and have never met a team as wonderful or trustworthy as this one. If you're looking for HVAC experts, there is simply no other choice. GallettAir is hands down the best!

Carmine and his entire crew are one of the most wonderful people we have had the pleasure to work…read morewith. They are caring and respectful to all of our needs. Their customer service is unbelievable! We highly recommend them to anyone who needs help with their air conditioning system

Roto-Rooter was able to come out quickly and replace my old shower valve the same day after it…read morestarted leaking. The price was higher than I had hoped, but the technician completed the job professionally, adjusted the water temperature with me, and got my water back on the same day. Everything is working well so far, and I appreciate the quick response. Thank you! Update: I have to revise my original review. After the repair, I discovered that the tub spout does not sit properly against the wall, so the job was not fully completed. I was told before they left that having them come back to address the remaining finish work would cost an additional $375. After already paying $1,630 for the repair, I'm disappointed that the installation was left this way. Update: I wanted to further update my review. After I reported that the tub spout wasn't sitting properly against the wall, the original technician came back and fixed it at no additional charge. It only took a few minutes, and everything is now working properly. The tub spout stays secure, and the shower operates as it should. I still feel the repair was expensive at $1,630, but I appreciate that they stood behind their work and returned to complete the job without any hassle. Because of that, I've updated my rating back to 4 stars.

I called for a clogged kitchen drain that needed to be snaked . 20 minute job at best and the…read morewanted to charge me $689! I declined service and did it myself Total ripoff

After paying for a new A/C UNIT 2 months ago which it took them 2 days to install, 2months later I…read moreexperienced a flood in my basement that ruined my property. Calling them on the weekend for emergency service NO ONE called me back after 3 attempts. There is no one to talk to and since they gave me 1year service with my $10,000 service I see that they are not capable of providing service on my emergency. I am questioning whether they installed it correctly and can't use my A/C. I advise you to stay away from this company

we had. great tech the first time. he gave us the diagnostic and we paid to get it ficed. we still…read morehad issues and they sent a new tech. he refused to continue the service even though we paid a lot of money to fix it so our AC is still broken and we are out 2k

A++++ HIGHLY recommned this Plumbing comapny. Thank you Kris - I called as I woke up this snowy…read moreSaturday with no heat - after a couple of hours - yep no heat working. Called MKC and they asked some quick questions and came over - it was a 30 seco0nd fix + Kris honestly showed me I had inadvertantly turned off an emergency power switch... THANK YOUUUUUU. Professional + Expert services. -LL

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

This really is a Great company! My a/c stopped working a few…read moredays ago. I needed a new central air conditioning system. I called Ryan Anthony and their response was amazing! The crew they sent to my house were AWESOME!! Thanks to Joe,Ben,Nick,Mike and Tom!! They were prompt, incredibly neat and Extremely Professional! They did a Great job and also did Really great work!! I highly recommend this company for any Heating or Cooling issues!!

Their technicians do great work though this company had a severe lack of communication and they…read moresent me to collections. I will break it down. 11/2024 the came and replaced a transformer on a buzzing heating unit of which I paid $150 for them to come and evaluate earlier. No bill was issue and I was asked to call the office. The same day they confirmed this fee would be applied to the invoice via phone. An invoice was never received so I figured there was no bill. The transformer is $100 online. I contracted with them to do further work for roughly $2,300. Bill was paid the same day. 3/2025 they issued a bill for $430 for 15 minutes of work. Ok but they did not remove the $150 evaluation fee they charge to just come out though they said they would. I responded immediately to the email asking why it took so long for them to invoice and to remove the $150 as the office promised. No response was received. 4/2025 they sent me to collections for this bill. The company is unprofessional in their communication and I would not recommend them though they did decent work. All they had to do was email back or call regarding the invoice.

Terrible work. I had leaks in my bathroom he came and did something leak stopped, then less than…read moretwo weeks later the leak started again.

Jerry just left our house and we actually have heat in the bathroom!!!! This has been such a…read moreheadache for us and haven't had heat there for a while. We even had other companies look at it and they couldn't figure out the problem. Jerry was able to troubleshoot the issue and fix it all! So absolutely grateful it all works! Thank you Jerry!

Super fast response, very knowledgeable. He arrived when he said he would. Diagnosed and fixed the…read moreplumbing within a reasonable amount of time. He went above and beyond by reminding me to have the dishwasher installers put in a "high loop" with the dishwasher drain line. Reasonable pricing. Definitely recommend!

Sorry to say, I was really not happy with this experience, especially since all the other reviews…read morewere so positive. I was quoted a price of $275 to replace the wax seal on a leaking toilet bowl. When JD arrived, he removed the toilet bowl and replaced the wax seal. Since the toilet bowl still leaked he only charged us $100 and said that his partner would contact us because this was a more complex plumbing problem that he was not qualified to deal with and that such a problem could run into the thousands of dollars. When we did not hear from the partner within two days, my husband (who is not a plumber) watched some YouTube videos on how to do this. He removed the toilet bowl, and found that no preparatory work was done before replacing the seal. Every video that he watched said that it was extremely necessary to remove all of the old wax and any other debris. Additionally, the new wax seal required two longer bolts which he should've had on his truck and should have used. After purchasing the necessary products (wax seal and bolts) which cost less than $10, he cleaned out all the old wax and other debris, and then replaced the toilet bowl which is now no longer leaking.