Very disappointed with the quality of work from Veteran Air…read more I called Veteran Air before a major cold snap to have our heat pump checked out. Their technician, Jonathan Scholtz, diagnosed a corroded indoor evaporator coil and low system pressure. He also tried to upsell me on replacing the entire unit -- I should have realized that was a warning sign. Instead, they replaced just the coil. I paid the full amount ($3,233.85 after the veteran discount) and hoped that would be the end of it. About five months later, I started noticing the condensate pan overflowing and draining outside the house. I tried clearing the lines myself, but the dripping continued. Since it took Lisa from Veteran Air several hours to respond, I went ahead and called another HVAC company for help. They charged me a $150 on-site visit fee. The other technician was shocked by what he found: when Veteran Air replaced the coil, they never reinstalled the baffles around it and didn't even secure the coil properly in the brackets. There was basically no way for the condensation to drain correctly. He also confirmed the system pressure was still extremely low. The other techs could have fixed it right then, but they didn't want me to be out of pocket for repairs that should be covered under warranty. They recommended I call Veteran Air back to make it right. Here are pictures of what the other HVAC tech saw. I'm really disappointed -- I expected better, especially from a company that serves veterans. I wouldn NOT recommend Veteran Air based on this experience.

I just found my go-to HVAC crew, AND I wasn't even calling about an HVAC system…read more Late on a Friday I discovered THE FIXER-upper I moved into has window units were basically welded into place. After striking out with other companies, I phoned Veteran Air. Lisa answered, listened, and looped in her service manager right away. Minutes later she called back: they could help, and we booked for Monday. Matthew, from Veteran Air, showed up this morning and was a total pro. He greeted my dogs like old friends, then tackled the monster unit without scratching the window frame or siding. Watching him wrestle that sealed-in relic out of the wall convinced me I never could've done it alone. The unbelievable thing? The bill was tiny. Way less than I expected for the time, tools, and muscle it took and such a good value. When I'm ready to add central AC, Veteran Air will be my first call. If they put this much care into a one-off rescue job, I can't wait to see how they handle a full install. Five stars, no hesitation.

Deron Hock, a senior technician with Beluga Air, sold us a new Goodman HVAC today…read more This is the second system that we purchased from Beluga Air. Deron was a pleasure to work with. He was very knowledgeable and answered any questions that I had. He did not try to pressure me into a sale. Instead, he showed me the different systems available and explained all of the features of the several systems and their respective prices. I found Beluga's prices to be very reasonable. Instead of being a stressful situation, the entire sales experience with Deron was very pleasant. I look forward to the installation of our new system and would highly recommend Beluga Air.

I was told the evaluation was a free system evaluation, but the company did not keep their word…read more The initial technician was kind and knowledgeable. He called in a second-tier technician, Daron, who was also very polite. However, after the visit, I was hit with an unexpected $75.00 fee. On top of that, they quoted $8,800 to replace the unit in my tiny 622-square-foot condo. This felt like a classic bait-and-switch strategy, so I declined all services. The technicians themselves were great, but management's dishonest pricing feels like a scam.

These guys are rock stars! Our A/C went out right before going out of town before the 4th of July…read moreweekend. They squeezed us into their schedule, came out to the house, fixed the A/C, came in the house to test the repair, locked the house back up and all at a fair price. I couldn't be happier. You never want to spend money on your A/C, but at least you can trust Air Pros of S.A.

The owner, Joe Leal, came for an air conditioner repair in 2018. He found something so minor that…read morehe said he could not charge us. Having an old air conditioner, and finding someone so honest, we decided to have our heating and air conditioning replaced by Air Pros. Everything went perfectly smooth and we have never had a minute trouble with either unit. What a blessing to find someone so honest and his technician, Sammy couldn't have been nicer and more through on our pre-season checkup. We would give them 10 stars if we could! Kay S.

We had an entire new HVAC system installed after our 2013 model died. Brandon Cerda came out and…read moredid a great job of evaluating our old system and giving us options for a new system. He was very knowledgeable, professional and polite. We had a conference call with his manager Josh Estrada. Mr Estrada did a very good job of explaining the loan details on a recorded portion of the call. We had emphasized our need for a 20-year warranty for the heat exchanger, coils, compressor and parts because we did not want to have to repeat this in 10 years should the new system fail. I thought we made this very clear however after listening to the recorded call a week later, I saw that the heat exchanger does have a 20 year warranty, but the compressor and parts only 10 years. Some miscommunication perhaps on both ends. We went with the 3rd tier option because we thought it has a 20 year warranty on everything. It's energy efficient and eligible for the CPS Energy rebate. The system cost over $22,000 which was about $8k-$10k more than the Tier 2 option. The system itself works great (Goodman model) and is a huge improvement. The pull down attic door/ladder had to be removed to fit the new system in. I was informed of this at the end of the day. I would have approved it regardless but it would have been better if notified in advance. There were a few details that needed to be addressed such as adding a little more insulation to the main compressor line and setting up having a 3rd party carpenter to come out, reinstall the attic ladder/door and repair the wooden trim. It was frustrating in that I had made several calls to various people, texted and sent emails with little or no reply until about a week later. The attic ladder/door was later installed and looks great. There was also miscommunication in that I was told a QCI supervisor would be out to inspect the new system. I had a scheduled appointment and waited several hours. No one ever showed up. When I called about it they said I didn't need it because we live outside of the San Antonio limit. Then later someone said they were going to send the inspector. He showed up and gave me the requested paperwork I needed to complete the CPS Energy rebate application, and was going to leave without inspecting the system. I had him inspect it and was told that everything "checked out 100%." Brandon Cerda, the initial technician who assessed our old system and went over new options, was very helpful in getting a loan from Good Leap since this was such a huge investment. He was great in that he showed me a photo of the attic unit that had flooded the drip pan with oil and refrigerant. He said the outside compressor was still ok. Ironically the prior company which gave me an estimate never mentioned this and said I had a bad compressor. The point being that Goettl is very honest, knowledge, thorough and detailed in their work. The installers Matthew and Josh (a different Josh) did a very good job. It was an all day project. Josh did a great followup job in showing me the attic unit, answering all of my concerns, adding insulation to the outside compressor line, and going over routine home maintenance such as changing the HVAC filter and adding fluid to the attic unit's IV Bag (a device that injects a small amount of a special fluid daily to help keep the lines clear. Ignacio Hernandez (goes by Nacho) was helpful in calling about a week later to look into the 20-year warranty issue. He later sent an email with the recorded phone call where I heard Josh the manager mention 10 years warranty for the compressor. The recorded portion of the call did not initiate until after my wife dropped off the conference call. Although Josh was right, I still feel like he knew our need for a 20 year warranty because we spoke about it at length. The $22k HVAC system was at the end limit of our budget. We may had gone with the lower option if this fact had truly set in my mind. Regardless, it was a done deal. I researched and found after the fact that 10 years is standard for a compressor warranty unless you purchase an expensive 3rd party extended warranty. Call it a life lesson on my part. Goettl was very good in registering the furnace, compressor and coils with the manufacturer Goodman (this has to be done within 60 days of installation in Texas to get the full warranties as described 20/10/10). Overall Goettl AC & Plumbing did a wonderful job. Everyone was polite, professional and was not pushy regarding the sale of the HVAC system. Prior to this I got an estimate from another contractor and did not like their aggressive sales tactics. The new system comes with a 1 year Goettl service membership. I had actually paid for this the day prior to the installation so they extended it to 2 years. Having the membership will save you money regarding maintenance of the system. We also received over a $900 credit since we had prior repairs with Goettl and a 5% First Responders dis

I think $399.00 is pretty steep to connect a pipe being a very senior citizen. At least the water…read moreis on.

Our AC went out on the 4th of July, of all times... I contacted Mario and he was able to come out…read morewithin the hour! My main compressor went out, which was still under warranty, but obviously was not able to be fixed the same day, but he put in the request for the replacement part and gave us 2 window units to hold us over until the new part came in. When the part came in he was out to replace the faulty piece and we were up within a few hours! THank you so much Mario and team, I really appreciate all that you do for my AC needs! We will ALWAYS go to Davco for AC issues in the future! Love Love LOVE the service!

Always reliable, on time and provides exceptional service. Sure has come to my rescue several…read moretimes. Very happy with the service.

You provided four options. The final option, referred to as a "bandaid" on the estimate, was to…read morereplace the capacitor and enroll in your maintenance program for $659. To say otherwise is not accurate. I have uploaded the photo of the estimate. Anyone considering this company should be forewarned about the excessive pricing.

My a/c init stopped working this morning after a long hot summer. I called several businesses but…read morethey couldn't come till Monday. Apollo Air responded within 10 minutes. Their inside contact Kelsey was fantastic. So kind to this old disabled guy! Their tech Nick was also very kind and addressed the issue and was able to get my system up and running. Professional all the way. I highly recommend these folks!

Outstanding communication! Although we chose a different business, we have no doubt Above All Air…read morewould provide great support and service.

An amazing family owned business! Highly recommend giving Above All Air a call the next time you…read moreneed AC service. Mission driven. Isaiah 6 8.

In the middle of a Texas summer, trying to get an AC technician to even come out can feel…read moreimpossible. We came home from a trip to find our downstairs AC blowing hot air and were already stressing. We had another company come out first and were given a pretty overwhelming quote, so we decided to get a second opinion. I am so glad we did. They were able to come out the very same day, within just a few hours, and had everything fixed by that afternoon. Our technician Tony took the time to explain exactly what was wrong, walked us through our options, and answered all of our questions without ever making us feel rushed or pressured. It's hard to find honest people who genuinely want to help, and that was our experience with Felix. We really appreciated the fair assessment, quick response, and quality work. Thank you so much for getting our AC back up and running so quickly. We will absolutely be calling Felix Air Service again if we ever need HVAC help in the future.

I recommend Felix Air Services as they were the first one to respond to my inquiry and through out…read morethe whole repair they were very responsive, quality work was good and although wasn't cheap they offered financing options.

Ricky was prompt in responding and punctual for the appt. He…read morecommunicated clearly about his policy and regarding the work that he performed. His business might be newly established but his experience was obvious. I would absolutely call on him again. He seems to be a man of integrity and also very polite!

From the owner: Experience expert care for your climate control systems, ensuring they perform optimally for your…read morecomfort needs.

I've had these guys come to service my AC more than once & had great service each time…read more Professional, friendly, & efficient. In addition, the owner is a veteran & it's always great to support vets & their awesome business.

Wow, everything is working perfectly now! We made the mistake of calling a competitor to help us…read morewith our issue. We had a back up in our secondary drainage system and the other company applied air pressure to clean the clog which we thought fix the problem. Unfortunately during that process the air pressure knocked out a pipe out of place and one week later we had more water issues. Albert and his team came right in Sol what the problem was and fix things right away. He also offered insight on how to keep it from happening in the future and how to keep the system on. He responded right away to our inquiry and showed up within an hour! Albert explained everything very clearly. Thanks for everything!