Who I believe is the owner of this company, Matthew, did not honor his 1 year labor warranty, and left me on the hook for $1000 of AC repair.
I'd worked with Matthew multiple times before this, and while the service seemed friendly, it also seemed the work never held up for more than a few months at a time before I'd have to be calling him to take a look at something else.
This last time, was the last straw. He recommended and installed a new AC literally 1 year ago to the day that the new AC broke down yet again. I've left 4-5 voicemails pleading for him to call me back and honor the labor warranty, with no response. Without wanting to throw away the $1000 I've been quoted by another company, I've been left not knowing what the solution could be, and having to buy mini-window ACs to get through the heat. More money down the drain. Before writing this I left one more voicemail stating I did NOT want to leave bad feedback, and just wanted the warranty honored, but no response. If I can just get this company to come out and do the right thing, I'd gladly amend this review. Otherwise, please take my advice and stay away. No one should be spending $7000 on a new AC, and being forced to spend another $1000 to fix it less than a year later. read more