I can't recommend Canal Sound and Light highly enough! We rented a disco ball for my…read moremother-in-law's 65th birthday. From patiently teaching us how to set the equipment up, to kindly extending our rental for a day (complementary), Alex & team were wonderful. Rent here with confidence!!

Placed an online order for an item. Never received a confirmation email. Strike 1…read more A week goes by and my credit card authorization hasn't turned into a charge and still no email so i call. Was told that the product just arrived at the warehouse and would be shipped out that day. Strike 2 -- dont show an item as in stock if you didn't already have it in stock. Two days later, still no email or tracking info, so I have to call again. Strike 3. This time was told by a different guy that my order was refunded because it was out of stock. But I check online and the product is showing as in stock still with a price 2x what I paid (now in line with the rest of the online sphere's pricing) -- idk how many strikes to count for these events but it would be several. Why am I being lied to? Why have I had to reach out every time instead of proactive communication from the retailer? Why was my purchase price not honored like any good retailer would? On top of that, the guy I spoke to the second time offered to have the guy from call #1 contact me as he was the one running point on all this of this and of course I never received a call. Bunch of lying cowards at the fulfillment department of this company. Everything you dont want in a customer experience. Would never spend a dime supporting a business like this.

I was really impressed with the service given to me by Sergio. My projector had stopped working and…read morenot only did he repair the initial problem but he also repaired a few other issues that were found at no additional cost. Very professional and top-notch service. *Also note they are no longer on 47th Street. Their new location is in the Wyndham Hotel near Penn Station.

Excellent experience. Sergio is very nice and responsive, will figure out exactly what you need,…read moreand projector quality and equipment was even better than I expected. Setup was also very quick and totally seamless. No problems at all, but in case there are any issues, Sergio is available over text to come and fix! Can't recommend this place enough!!

Had such a fantastic experience. They were communicative and easy to work with. The actual…read moreattendant at our work event was the best. He was so friendly and really interacted with everyone. Could not be happier and will be using them every year!

Liquid Sound blew any other competitor out of the water. I've been in the event planning industry…read morefor decades and can honestly say that contracting with George and his team was one of the best decisions I made. George has an eye for detail and the company as a whole is extremely organized and efficient, taking the pressure of event planning off of my shoulders. I definitely recommend using the 360 camera, and maximizing the full potential of Liquid Sound's creativity. They were able to see our company's vision and amplify it, taking it beyond a successful event and turning it into a memorable moment.

We rented a digital piano from Pro AV Rentals for our wedding, and Erik made the whole process a…read morebreeze. He replied right away to every question and helped us pick exactly what we needed. The piano looked brand new, sounded great, and showed up right on time. On top of that, the price was better than anywhere else we checked. Couldn't have asked for an easier experience--highly recommend Erik and Pro AV Rentals, and we'll definitely use them again.

Rented a stage and sound from these guys a few times. Great spot. Never had an issue.read more

Friendly service. Not a big place but they have what I needed. Will certainly use them again!read more

GORGEOUS BEAUTIFUL BALLOON ARRANGEMENTS! Truly made my vision a reality and so much more! I had…read moretried having clear round bobo balloons with LED white lights inflated at other places only to be told they were too difficult to inflate or not inflated the right way. I had seen them in wedding Instagram pictures and they looked gorgeous and I had my heart set on having something similar as a background decoration for my wedding anniversary video. Leslie- the owner of Party Time Wishes- listened to me, took one look at the balloons I had, quickly inflated one as a sample and offered her artistic creativity and design. I was sold! You can tell she's been in the business for some time and def loves and excels at what she does! Not only that, but she is super punctual, flexible, professional, and reliable- when you need it and if it's in her power, she'll come through for you! I have already recommended this store to friends who loved our balloons! We are happy customers who will def be returning!

Stephen was great to work with. We had a super last minute request for some high end audio…read moreequipment and Stephen was extremely helpful, quick to respond and flexible with our ever-changing plans. I would recommend to all.

They did an incredible job. Extremely professional, would 100% recommend. Very responsive to…read morequestions through entire process.

The only company that we use at SOPAC for overhire and audio rental is audio Inc. They always send…read moreus the best A1's, A2's, LD's, ME's, stagehands and bulletproof gear. Cat, Steven, Carl, and Michael are consummate professionals and I'd reccomend this company to anyone in need of production services.

I used them for work events and I highly recommend. They are friendly, prompt and very…read moreprofessional. Shout out to Jerry, one of the sound technicians, he's a very nice guy.

I have to say, working in film out here in the nyc for a number of years, this is the first time…read moreI've ever had such a terrible experience dealing with a place that I've been compelled to write one these reviews. I randomly came across Lighthouse while doing an internet search for renting a Glidecam camera rig and my interest was peaked by their low rates. Naturally, having never heard of or rented from them before, I gave a call just to get a lay of the land, see how they work. I was somewhat dumbfounded when the guy who spoke to me was belligerent almost from the get go (turns out, unbelievably, he was one of the owners of the place, his name was Thibault.) Asking normal professional questions - I was either cut off or spoken over, the guy telling me multiple times that he "didn't need to explain how he did business". Umm, not the best way to address a potential client. These are all very bad signs and despite all the other reviews here I would steer very clear. I wanted to write this as a warning for others. A rental house that is not professional will bite you in the behind in the long run. AVOID.

When I was shopping around to look for a 5D Mark II to rent back in September, I couldn't believe…read moreat how much some outfits were charging for a 4 year old camera body. I went and checked out all the usual big names (Adorama, CSI, foto care), but I felt as though I should be able to get more for my money. That, combined with the motivation from having a tight production budget (understatement of the century) lead me to stumbling upon Lighthouse. I will admit that I was initially skeptical about getting a 5D (from a shop I've never heard of) with a 32GB CF card when other companies were charging the same, or much more, for only a 8GB card. But in the end, I had no choice. All the other outfits had either rented out the 5D already, or the cost was too hard to justify. So I went ahead and set up an account with them, and came in the next day to pick up the 5D along with a shotgun mic, tripod, light, and light stand. I could not have been happier with the customer service. Thibaut was very patient with me as I threw a ton of questions at him on how to maximize the production quality on such a small budget. I think I actually like that Lighthouse is still relatively unknown amongst the other camera rental shops since I would have never been able to get a 5D on such short notice otherwise. But all good things come to an end I suppose. If you're reading this, then you're most likely debating to rent from them or not, but with their competitive prices and their healthy supply of equipment, how could you not?** ** Unless, of course, you're a Nikon fanboy like I am :). Unfortunately, this is purely a Canon shop as far as DSLRs go.