Let me start off by saying, I don't normally write reviews. But my experience with James Valentine…read moreof Bell Lexus was the most stress free experience as a female car buyer I've ever had when purchasing a car. James was kind, caring, attentive, knowledgeable and super friendly and made a bad day (my previous car needed to be immediately replaced) into a very, very good day. My thanks to James and all at Bell Lexus for a GREAT experience!

I had an amazing experience at Bell Lexus from start to finish. Gary made the entire car-buying…read moreprocess feel easy and stress free. He took the time to answer all of my questions, walked me through the features, and made sure I felt confident before making my decision. We even went on a test drive so I could really get a feel for the vehicle, and he thoroughly went over everything with me before I drove off. I ended up purchasing a beautiful 2021 Jeep Wrangler Sahara, and I honestly couldn't be happier. The vehicle was in excellent condition and looked even better in person. What impressed me the most was that the great customer service didn't stop after the sale. Gary has continued to be helpful, responsive, and genuinely cares that I'm happy with my purchase. If you're looking for a dealership that values customer service and makes the experience enjoyable, I'd absolutely recommend Bell Lexus. Thank you, Gary, for helping me find my dream Jeep and making the entire process such a positive one!

My other review was triggered by my search for a business to help me get a family Chevy 2500, it's…read moresystems and diesel in top shape before I sold it to it's next delighted owner. I have had our family vehicles in a variety of maintenance facilities, many of them owned by immense business enterprises paying profits to shareholders. Our vehicles, on several occasions, had totally rookie maintenance mistakes, misorders, mis-assemblies, plain old misses. Finding the Alauria family repair shop, the "Servants of Sunnyslope Rising" , quality repairs, three year, 36,000 mile warranties, made us permanent customers. Three more family vehicles get serviced here now. Proper inspectiond and troubleshooting, no rookie mistakes. Follow up as needed, Pricing appropriate for this level of service. And my life savings are not getting paid out to a global shareholder pool.

I've been to 3A Automotive and Diesel a few times now with my vehicle, which recently had its…read moreengine replaced by a different shop I no longer trust. Kirk, the service manager, has been a big part of why I keep coming back -- he's down-to-earth, knowledgeable, and easy to talk to even when I don't fully understand the technical side of things. I really appreciate their communication process, including texted reports and photos of the work being done. So far, everything they've done has been straightforward and honest. When I've questioned their diagnostics or recommendations, Kirk has taken the time to explain things clearly and has even reached out to Jasper (the company that rebuilt my engine) just to help put my mind at ease. That level of follow-through means a lot, especially after a bad experience elsewhere. My one significant complaint is their shop fees. These charges aren't itemized as a "shop supply fee" or anything specific -- they just appear as a flat fee, and they're not disclosed anywhere in the initial quote. Most shops I've dealt with cap this type of fee around $50, but I was charged $90 on one occasion. Not listing this upfront feels misleading, and I think it's something customers should be made aware of before authorizing work. That said, trust in the actual mechanical work matters a lot to me, and this shop has earned that trust. I'll continue bringing my vehicle here, but I'd strongly encourage them to be more transparent about these fees upfront -- it would go a long way toward making an already good experience a great one.

Desert RV & Storage replied promptly. Unfortunately I was wanting the repairs done at my location…read moreand he wasn't set up for that. All is good.

Chris has been awesome to work with. He coordinated efforts w my ins company to get work done on…read moretime as promised. He was willing to do a repair that Camping World was unable to complete for us. He performed general maintenance, repair, as planned and even added repair from the fender bender in the same allotted time. We are Fulltime RVers and had he not completed on time work we would have been saddled with expensive hotel fees. So happy to give a 5 star review for one of the hard working good guys!!! Thanks

I've been taking my cars to this company for quite a while. This place is a gem. They are very…read moretalented. The best in town for sure.

Was referred by a friend they've done great work on my car and came an underbudget…read more They had to wait on a part and said it was safe to drive for the weekend took it back on mondaywasdone dame day

The Shop on 19th Ave is the best place to get your car serviced or repair..They are very honest and…read morefast..No B.S. from them. Thank you for taking such great care of card needs. It's like a new car again. Perfect! I'll always have The Shop to take care of my car..the only place to go.Trust that.

I can't recommend this shop enough. They went above and beyond to help me when I was in a tough…read morespot. Not only did they take the time to explain what was actually going on with my car in a way I could understand, but they were also honest about what I did and didn't need. No upselling, no pressure, just genuinely kind, skilled, and trustworthy owner who cared about doing the right thing. It's rare to find a mechanic this honest and helpful. I'll be bringing my car here from now on.

Following an unacceptable experience at Larry H. Miller Toyota in Peoria, AZ, with salesman Robert…read moreMonaco, my wife and I went to Toyota of Surprise to purchase our next truck. We met with Kimberly Maerkle who had four Tundra's ready for us to compare. We quickly whittled it down to two and made our decision. Kimberly was polite, professional, and very knowledgeable about the subtle differences between the two trucks. Finance Director Kelly Martz was very quick and helpful with the financing and the paperwork. The entire purchase time was less than 3 hours. Karen and I are very appreciative of Kimberly's knowledge and professionalism. Mr. Monaco could learn a few things from her. We will definitely refer her to our friends.

"In the end, the deal fell apart due to poor communication,…read morelack of accountability, and a surprising lack of patience from management. I expected professionalism and customer service, especially on a major purchase, but unfortunately received neither." I should've looked up the reviews before coming and wasting my time with this location. The words, lack of communication, condescending don't fall short from my experience. Imran Kahn is a person I would appreciate to never meet again. Thank you Surprise Toyota for fitting the stereotype once more.

Rob and Michelle are just the best. Skilled, reasonable, fast and honest, I don't think you could…read morepossibly find a better power stroke mechanic than the Dermanator. It's great also to deal with and support a family owned business as opposed to a big dealer or company that doesn't always put its customers first. If you need great work you can trust, this is your place!

It's very hard to find fair, reasonable, AND PROFESSIONAL businesses in Phoenix. My wife and I took…read moreour 2011 Ford F350 to the crew over at Diesel Dermanator on a referral. MAN! We were very lucky to have found these guys. Polite, communicative, and most importantly fair priced. With all that being said, they were still fast! I got to say, if you have a Ford diesel... look no further! These are your guys!

Had a transmission replaced among other repairs. Had issues with it jerking and causing high revs…read moreright out the door. Thought it was strange being new. Did not want to take it back and cause another month on top of the two months they had it at their shop. Turns out there was crystal clear water inside my electrical connection that my wiring harness was plugged into. I sopped up the water and fixed it myself. Also had the ac replaced but it doesn't work. Never did. They said it was my fault it was leaking because of some prior damage to the front end. Why even replace it if they knew it wouldn't work? I don't recommend them and it's true they think they are hot poop in this industry and it's true they are hot poop.

Comparing my experience with previous reviews, I didn't have any issues with the staff or service,…read morejust the price . . . then again, it is a diesel truck, and I was told to expect anything but cheap repairs. As for the trouble, diagnosis, repair and overall situation of my vehicle. I had suspected the turbo blew on my 160K mile, 2011 F250 some 250 mile back. The wife was frantically (not really frantic, but I needed a word) searching for a repair shop somewhere in Phoenix . . . if we make it from the Churaico Summit on-ramp when . . . BANG ! ! !, I look down and there is no boost pressure indicating on the dash. "You might as well find us a rental nearby the repair place, as well", I say. She found us a rental place just two blocks away. Anticipating a costly and lengthy turbo charger replacement we proceeded to get ourselves a rental to compete our road trip to Corpus Cristi, Texas by way of Denver, Colorado. We pull up to SD and I speak with the service writer Jonathan, as he quickly begins surveying my vehicle. Jonathan expressed his concern for us 'already getting a rental because' . . . , as he reaches under the hood, 'these are usually' . . . "Yep! Right there". "Because I could've got you outta here in an hour and a half". Long story short, we kept the rental and Jonathan, at first, reluctantly agreed to store the vehicle for two weeks while we roadtrip in a comfortable rental without breakdown worries again. I did agree to an additional ~$350 service diagnostic to kinda help with keeping my truck for those two weeks. Upon return from our trip, I was swiftly settled with my writer and I asked about obtaining different decals I see they had on display. The writer (sorry, didn't get his name) showed me some stuff they had in their showroom and gave me a t-shirt of my choice, just not all sizes and colors. I found something that shows off their cool logo well. These guys are the legit diesel hot rod shop. Great service! Dicks