AVOID MR. APPLIANCE! Trust the Yelp Reviews! Unfortunately, I called Mr. Appliance Cleveland to…read morerepair my refrigerator starter and capacitor... which based on research I understood to actually be a simple DIY for anyone not afraid to open the panel on the back of the fridge... but I wouldn't dare...and also aware that the parts were very inexpensive, I figured if it was that simple, it shouldn't cost much and took a chance with "neighborly" Mr. Appliance Cleveland because reviews, their website and friendly staff made me feel safe that I wouldn't get gouged. Wrong. The tech spent 10 minutes behind the fridge on the phone with Frigidaire to diagnose then gave me an electronic invoice for $260 labor for a job that takes less than 30 minutes and $247.80 for parts that were $130 in total online for the most expensive OAM parts (they were much cheaper on Amazon, but for the purpose of my discontentment, I'm sharing the most expensive costs I could find at any retailer). Because I decided to decline after questioning the invoice details, I was on the hook for $199 diagnostic fee + $20 restocking fee for the parts. Naturally, I don't want to give them $220 for a 10 minute visit, and I need the repair but don't have time for additional research to find a more honest company at this point, so I will pay them to do the work, but will NEVER refer anyone or use that business again. Read the Yelp reviews and you will find that my experience is not unusual. Correction. The charge was $548 and the technician was there for 10 minutes.

I called and they came the next day. I asked them to call me not my son whose dryer I broke. They…read moredid not. I called and they told me I needed to order a part. I did. My son said we found it was under warranty. I called back to cancel the part in 1 hour. They said it has to be delivered first and then they will charge me a 20% restocking fee. Totally unacceptable. Never use this company. It's all about money

Always great customer service and good deals on new, used and scratch and dent appliances. Delivery…read moreavailable.

When I bought a new house the first thing I wanted to do was get rid of the gas stove and replace…read moreit with something electric and (hopefully) vintage. I had such a great experience with the stove I bought from Eugene years ago, that Lorain Furniture and Appliance was the first and last place that I looked for another. It's been a year now, and I love this thing. Works perfectly. We also had some guys out to do work on a washer and dryer and had a great experience with them as well. The whole crew here is always so knowledgeable and helpful.

Melikey antique furniture stores without hefty, inflated antique store price tags--and this store…read moreis just that. Sure, there were a few items that were a little pricey (like these corner book shelves that were $350/ea.), but really everything else was pretty negotiable and, well, cheap! They even had a porch swing that I'm still considering coming back for and it's only $40!! Umm, lay off it--it's mine. They also have lots of appliances, antique and new, as well as new mattresses for a pretty teeny price. I'm tempted to also go back for their bed frames, since mine is on it's way out. And for only $20-25, you really can't beat that. I'm excited to come back when they get some new antiques in, but for the time being this place is packed with interesting things. I say packed because it's literally a hodge-podge of cool stuff piled on top of each other into a maze that's almost impossible to get through. That's how you know it's going to be good. Like I mentioned before, the gents there seemed relatively open to negotiation on some of the antique furniture pieces, so don't be too shy to ask. If you can get past the pure terror of hanging out in the neighborhood, you'll definitely be rewarded with treasures for cheap.

Great store cleanest and most well organized around! friendly employees! get your rewards card…read moreand you will save even more money on the merchandise that comes from target, walmart, big lots etc!! who doesn't like to save money

this was the cleanest and most well organized Ollie's I've ever been in. I've shopped in Ollies for…read morequite some time, and although the bargains are great, the organization and the clutter in other stores that I've shopped in have been almost overwhelming. This store was a diamond! An added the charming and polite people that work there. I found everything that I was looking for and more.

Extremely disappointed with my experience. I purchased a washer for $200 and a dishwasher for $100…read moreand paid their delivery person an additional $100 to install the dishwasher and remove both old appliances. For a month & a half, I had been trying to arrange for one of their technicians come out and look unit because it never worked properly. I bought the dishwasher 3 days before the new year and someone finally came on February 17th. When their mechanics finally came out, They left saying that they would need to bring another part because all of a sudden a pipe was leaking. They never called back and water started leaking onto my kitchen floor and into my basement that same day. I called them to try to get it fixed since it started suddenly after they came, and they never called back. Running a new line cost ME another $125 out of pocket. When I went back to the store, they only refunded the original $100 purchase price and refused to reimburse the $125 for the required water line or the money sent to the delivery guy for faulty installation. They repeatedly told me the delivery guy who installed the dishwasher had "scammed other people" and no longer works for them but unfortunately, they would not be refunding me. To make matters worse, they would not even pick up the nonworking dishwasher, leaving me stuck with a broken appliance and additional disposal hassle. Overall, I'm out hundreds of dollars with nothing to show for it. Poor accountability & poor customer service. I would strongly recommend going elsewhere for appliances.

So, the delivery fee is $75, fine. I was warned that if they had to take off doors it would be…read more$25. The drivers had to take off the fridge doors (10 minutes worth of work) they charged me $60!!! Because of this, I will NEVER buy from then again. Beware......

We came to pick up an order of rocks and gravel that was ordered in 2025 and to get a credit on…read moreanother order. The first person we saw was Ricardo. He greeted us with a friendly smile and was helpful in getting the outdated order reopened. He directed us to the order pickup area, where I was greeted by GiGi, who was so friendly and helpful. Not only did we have an order to pick up, we also had one to cancel. She walked our information to the front desk to get us a refund, while we waited in the car. She came out with our paperwork, including our refund receipt. She then led us to the rock pickup area. There we met Jay. Again a friendly greeting. He loaded our materials and told us to have a nice day. You can be very proud of how these three represented Menards. I work in retail and I know the importance of good customer service.

They have a great selection but it's impossible to find someone to help you! I waited over twenty…read moreminutes in their lawn and garden center for someone to help me with fencing. I understand it's warm and muggy back there so no one wants to be there but someone should be checking it out every now and again in case someone needs help. I finally called the store. Last time I was there I spent over $500 on blinds and shades that they claim to quickly cut for you. I waited close to two hours to get costly blinds and shades that all had one chewed up end. Again, a great selection but horrible customer service!

Great selection of flooring, furniture, beds and cabinets. Pricing and quality is nice to see…read more The staff is very helpful and takes the time to educate. One of the best places in Cleveland to shop for Flooring and furniture. They did offer me financing, but with their great places, I didn't need it. They also had tons of flooring in stock which made it easier to shop.

Great stuff. Great selection. I bought great bar stool chairs there…read more But closed on Sunday?!

This place has not much selection super unprofessional staff , the couch is ordered wouldn't fit ,…read morei had to send back then told me , they would have to mail me a check its been 6 business days still no check . Called corporate several times no answer no call back .

The employees here are all helpful and knowledgeable!! Financing is available and the selection…read moreis nice!I recommend them!!

I called about my Whirlpool front loading dryer which stopped drying with various symptoms. I…read moretalked to Nate who listened patiently to my description of my situation and shared some initial thoughts as to the cause of the issue. Already a good customer service experience so far and this was before the actual visit! Thankfully Nate was available to come by the same day and identified a related issue causing the problem. I appreciated his willingness to troubleshoot, help me resolve the issue, and also take care of a few adjacent matters along the way to ensure my dryer could perform as well as possible. I will definitely call again for my appliance repair needs!

Good team!!! Nice people and conscientious with great work…read moreethic- Thank you! Give them a chance and I believe you will be happy

My Whirlpool front loading washer was displaying F03 and E01 error codes, the door was locked and I…read morecouldn't get my clothes out. I called them for service and they said they would come out the next day and charge $85 + tax, total $91.58 for the service call. Before the tech came out I researched the codes on the internet and found that there were two very simple procedures that any able-bodied person could do and, if performed, could eliminate the problem. If this didn't work, replacing a water level sensor switch, available for about $50 retail, which takes 2 minutes to do, almost always worked. Although getting into the washer to do this only requires removing about 12 screws to get the top and back panels off, I'm many years old and not exactly in great shape. When the service tech came out he looked at the washer, saw the codes, and didn't really even touch it. He said I needed a new sensor switch, would have to order it, the charge to install it would be over $200, and the service fee to come out that day wouldn't apply to the repair cost. Since he was already there, I asked him to perform the procedures that I had looked up on the internet.. His response was: Our policy for this problem is, we will only replace the switch. He said someone would call me the following day with a repair. That was on a Friday. By Thursday the following week I had not heard from anybody there. So I called and spoke to somebody who asked me a bunch of questions, seemed confused, couldn't give me any information about the estimate, and then told me that the owner will call me tomorrow. It will be an interesting conversation, if he calls me that is. Regardless, there is absolutely no way I will have this company come out again.

Within 24 hours after we discovered our refridgerator was not working properly, we had a NEW one…read moreinstalled and the old one went to the junk yard, all courtesy of the work done by the guys at All Appliance Sales & Service. We like to see the EXACT appliance that will be delivered to our home in a timely manner by people that have an interest in doing the job carefully. We also learned that this crew is able to repair appliances. Already planning which appliance will be replaced next by these knowledgeable guys.