Although they will be out of business in a few days, just wanted to say that yet again, my…read morestatement that "customer service is dead" was proven yet again. Everything is all smiles and helpfulness until they have your money. I was supposed to have delivery the next day - store mgr. called to tell me it wasn't happening, and because I wasn't sitting around staring at my phone, and she didn't leave a voicemail (?), I didn't find out until late afternoon - after I stayed home all day. That was Friday - she said Monday for sure. Monday I waited all day - the driver called at 5pm - truck broke down - but I would be first on Tuesday. I called the driver at 6pm on Tuesday - he had no helper to deliver my fridge. I insisted he come NOW and I would call my neighbor to help. No wonder they're out of biz.

Not a great selection of items. People were friendly that worked there, but not worth the priceread more

The Haney Appliance Repair Team was extremely knowledgeable, professional, reasonably priced, and…read morepunctual. James took my call about our Bosch dishwasher, and Nate was here to repair it in a couple of days. Nate knew immediately what was wrong, ordered the part, and both returned a few days later to install the replacement part. We would definitely use them for appliance repair and highly recommend them. They are nice, trustworthy, honest, and fair! Best of all....they knew exactly how to repair our dishwasher!

We highly recommend this company. These two young men came out the next day advised us on our…read morerefrigerator repair options. They were excellent!! Taking over their grandfather's business! Great work ethic!

Daniel did great job. But they are way over priced.278.99 to replace 30.00 part. Responded next…read moreday. Repairman very professional. Price way to much.

Jim was very quick and very professional. He replaced a drain pump on my washing machine. Fair…read moreprice. I will use him again. He was able to come out the next day and got it taken care of quickly. I believe the other review was calling the wrong number, because the number either fine.

We had great difficulty in having our 8 month old Whirlpool washing machine serviced. First…read moretechnician stated many main parts needed replacement. He came back two weeks later, after canceling us at least once, and he decided only one part needed to be replaced. Washing machine worked for one load and was again broken. After another week or two, Whirlpool sent out a different service repair company technician who fixed the washing machine within 15 minutes. We also purchased Epic Protect 5 year extended insurance when we bought the washing machine. According to the insurance, we are entitled to $50 for laundromat services. We have called and emailed epic protect multiple times and have not received any response. We also sent an email twice to our sales rep at home appliance regarding the insurance and asking for assistance, and have received no response from him. We have been happy with home appliance in the past, but obviously things are different now.

This place should get negative stars!…read more You want to know how bad they are??? I didn't even shop there. I came on here because I had to hear 10+ horror stories about this place. I drive past sometimes and yell at people walking in to not go in. I wouldn't go here if everything was free. They would still screw it up.

Ryan and the team once again did a GREAT job - they took the time to find the exact disposal we…read morewanted and got it installed swiftly and neatly. We have had nothing but great experiences so far. Thanks as always! The Williams Family

I called and they came the next day. I asked them to call me not my son whose dryer I broke. They…read moredid not. I called and they told me I needed to order a part. I did. My son said we found it was under warranty. I called back to cancel the part in 1 hour. They said it has to be delivered first and then they will charge me a 20% restocking fee. Totally unacceptable. Never use this company. It's all about money

Like a clean home, and despise hours of cleaning - RUSH to Oreck!…read more House training a pup, and can't afford to replace stinky pee-stained carpet - RUSH to Oreck! Used Nature's Miracle, Resolve and every other enzyme cleaner "guaranteed" to work (they don't) - RUSH to Oreck! Oreck professionals and products provide effective, sustainable and valuable solutions to cleaning (even for old stains) found nowhere else. How do I know? Read my story ... Desperate and disgusted by my puppy-in-training-pee-stained carpet, I was on the verge of plunking down thousands of dollars to rip up carpeting and install hard flooring. Desperate and disgusted by my puppy-in-training-pee-stained carpet, in a last attempt to save myself thousands of dollars to rip up carpeting and install hard flooring, I bought a highly-rated brand name carpet cleaner at a big box store and lugged it home. And then my vacuum cleaner, a 10 y.o. Oreck, went kaput. Sunday afternoon. Now what - buy a brand name vacuum from a big box store? I made a phone call to the Oreck Outlet. Turns out, Oreck offers a trade-in credit - $100 - even for a 10 y.o. Oreck vacuum. Desperate and disgusted by my puppy-in-training-pee-stained carpet, I jumped in my car on a Sunday afternoon with my 10 y.o. Oreck vacuum and bags, and headed to the Oreck Outlet in Strongsville, 15 minutes from home, where I had my vacuum serviced before. Turns out, that location had closed and moved to North Olmsted, another 20 minutes away. Desperate and disgusted by my puppy-in-training-pee-stained carpet, I drove the extra distance on a Sunday afternoon. I'm glad I did. Mike, relaxed and upbeat, dismissed the fact there was less than an hour before closing when we arrived. Instead, he inquired about my top cleaning concerns and demonstrated seen-with-my-own-eyes solutions. "Why don't I know about these things?!" I demanded, after witnessing, in my experience, cleaning "miracles". He shrugged. "Oreck invests in R&D. These are proprietary products found only in our stores and nowhere else," he explained. For less than half the price of new flooring, I obtained a high-performing Miele vacuum and DRY carpet cleaner, which will sustain and preserve my existing carpet's life and flooring for years. Oh! Mike forgot a couple of small things in my order, so Christy drove midway to my home to deliver them. Kudos to Oreck for hiring the likes of Mike and Christy, who reinforce the value and integrity of your products and services. I'll never have to hire a carpet cleaner again.

They did longarm quilting on my recent quilt. Absolutely stunning job! Saved me hours and I never…read morewould have such beautiful results.

Excellent selection of sewing thread! I was looking for an unusual shade of green sewing thread,…read moreand with the closing of JoAnn, it has been difficult to find a good selection of colors. Anna's had it, and the sales staff was very friendly and efficient.

Never showed back up to repair. Told them the new parts arrived and was told if they where the…read morewrong parts they would charge me a service call. Refrigerator has an extended warranty so I wont take the chance of an additional charge. Glad I don't need this Company for my livelihood.

Contracted by our Home Warranty Company Cinch. Took 3 months…read morefor repairs and no follow-up calls. VM full. Very disappointing.

Worst customer service ever. I called to speak to appliances about delivery of a washing machine…read moreand stove. No one in appliances ever answered the phone. I called again to try an operator thinking she/he would transfer me to appliances. When I asked about delivery for the washer and stove, I was told it would be better if I went on-line! REALLY. I called Stewarts TV and Appliances and got an answer in 2 minutes. Home Depot has lost their customer service compass. The person I spoke at to Home Depot was rude, hard to understand, and couldn't get me off the phone fast enough. So, my business goes to Stewarts.

Carpet install has a wonderful scam, went in with measurements that had just been done with a 3d…read morelaser scanner camera for legal purposes, still have to pay $35 and wait for them to come measure.

We've used Danill twice in North Ridgeville. He is very prompt getting back to you and will be at…read moreyour home in one or two days. He's very knowledgeable, professional, polite and courteous. Most importantly, he's honest!! We strongly recommend Danill.

Thursday evening the dryer quit. I called several people on Friday. On Saturday Daniil arrived on…read moretime and proceeded to take the dryer apart, revealing the problem to be a broken heating coil. He replaced this, checked out everything else on the dryer, cleaned up the vent, put it all back together and cleaned up. All in less than an hour. One of our best service experiences. Charge was not unreasonable for time and parts. Recommended!