The preventive maintenance work they did was adequate. As this work was being done for my sister, I…read morewas unfamiliar with the filter size and asked the tech whether he had a replacement filter on his truck and he said no. I asked him to tell me the size so I could run to Lowes to get one for him to install. He gave ne the size and I drove and purchased the size he indicated. When I returned, he told me he 'found one' in the corner of he basement and installed it. He then left. I took the new filters down to place them near the furnace for the next change, and found that he had put an oversized filter in the slot, leaving 5 inches protruding from the filter slot. This is shoddy work. He was too lazy to measure the correct filter size, and took a shortcut so he could leave. I measured the filter slot for the correct size, and did the trip back to Lowes for the proper filter. I wouldn't recommend them.

I'm not giving a one star on service because they couldn't locate the issue. They came out on a…read moreSunday for an emergency call. I totally get there is an up charge but $639.63, that seems a bit outrageous! I own a vacation rental business and emergency assistance is needed from time to time. As an example, Halco ( heating company) came out on an emergency on a Sunday last year, couldn't fix it and charged me $150! Why didn't I call them, you ask, I was out of town and my partner took care of this. Halco was out on other emergencies, so they couldn't come out. I just can't see how this company can justify that amount of money? BTW, Dan, my now main heating guy, came out on Monday and was able to do a temporary FIX for a $125!!! The house required a new unit and he put one in one Wednesday, at such a fair price! No fix $639 vs. temp fix $125.!!!!!!

Horrible attitude.. Didn't tell me anything that was going on with my furnace, said it was running…read morehot but he didn't know why and then it quit working as soon as he got his money and left... and now I am left heating a whole house with a pellet stove because I cannot afford to bring someone else in to FIX it...

Summit Burner Service did a super job installing a new steam boiler system for us. They…read moredisassembled, removed and hauled away the old boiler and piping. Installing and piping the new boiler took several days including all setup and tuning. We, my wife and I are so pleased with the experience and of course the installation. We're ready for winter, yeah, thanks to Summit. I've included a couple photos of our new Burnham Megasteam boiler. Excellent work!

Appointment made 8am- 12 noon and never came never called…read more Wasted day waiting for No One to show up. Disappointed, coming from such a highly recommended service company to just blow off customers like that.

Efficient and knowledgeable plumber. Tristian D and very professional. Expensive but it was done…read moreright.

Kiefer plumbing was able to install a new hot water heater the same day I contacted him. I didn't…read morehave to go without hot water for a second day. He worked until the install was complete. The installation was not without problems but he was able to complete it. I am pleased with his ability and promptness, Donna E.

We had a broken garbage disposal and we were back in business by the end of the day , great service…read moregreat pricing super dependable . We couldnt be happy with our service . 2 weeks after we needed new valves for our washer and dryer and we called Kiefer . If you want someone who goes the extra miles he is your guy . Thanks Kiefer C.S./S.P.

Highly recommend this company. When our skylight was replaced, there were gaps in the drywall. Hub…read moreChan Remodeling insulated it, fit new trim and sealed it. They did a great job and prices were very reasonable. Will be using them for more projects.

I appreciate you taking the time to respond. And this is a reply to your response which is…read moreimportant for full transparency. I just wanted to clarify my experience -- short and simple- you confirmed an appt you didn't keep and then decided not to accept a project/work further because my tone of frustration (of which your lack of communications was the root cause ) was not acceptable. You say you "value mutual respect and clear communication in every client relationship. " Unfortunately, you didn't even communicate until I contacted you to ask if you were still coming. You left me waiting without notification so that's already contradictory to what you value. Management then chose not to continue to work with me because they felt the tone and nature of response was not acceptable after an apology The truth is...No one called to apologize or acknowledge the no show until after I called. You can't expect to gain respect if you don't give it. Although you had an emergency at 7am (our scheduled appt was 10am), it doesn't take more than 5 sec to send a quick message to cancel. You had 3 hours to cancel an appt you couldn't make. So it is for the same reason that I prefer not to work with your company. I also value respect and clear communication which did not occur with your tone and lack of accountability in how you handled the matter. Hopefully this feedback will help future prospective clients. And best of luck to Hub Chan Remodeling. I didn't have a chance to experience their excellent work as others have yelped but hope others get to. Just confirm your appt ahead of time.

I'm suprised by the bad reviews. My experience has been mostly positive. I've been with them since…read more2009. A year after we moved into this house our HVAC system died and they replaced it with a Carrier which worked great for 16 years (low end of the expected life) until it died last December on the second 5 degree night we had. We really needed some heat! We are on the JBAC annual maintenance plan and the tech came out at 10 PM and said, yep, it's dead. (Luckily we had a gas fireplace to keep us from freezing.) Estimator came the next day, showed us some options, and the day after that a crew came out and installed a hybrid gas/heat pump system which has worked great for the past 8 months. I enjoyed the annual maintenance included with the JBAC plan, and it has more or less paid for itself in reducing or eliminating service fees for other issues. The only reason I didn't give 5 stars was about 10 years ago they installed a pricey UV air purifier unit (my wife had asthma) which died a few weeks after the warranty ran out. Hopefully they don't continue to peddle bad products, but the rest of their work has been great and they are always polite and friendly.

They are not respectful of the customers time. I scheduled a routine maintenance service and chose…read morethe 12-4:00 time for the service. They showed up at 8:30 am. I scrambled thinking I made a mistake, and after they looked at my furnace for 10 minutes they said we can't do any maintenance because we need to replace parts A and B before we can even begin to do the yearly maintenance, and we will add on an additional service fee to as an additional insurance , good for one year in case we need to come back. This is the second time I have experienced this from this company. It's an extended warranty type scam. RUN don't walk away from this company. Complete and total fraud.