Replaced a garden spigot. Pleasant technician,…read more Expensive. You should know, they charge full labor rate for the technician to go buy parts!

I wanted to do a service on the Noritz on-demand water heater D'Amico Plumbing installed, as well…read moreas change a shower head and stop a faucet leak they had failed to fix on a prior visit. The tech that arrived had no idea of how to service the Noritz. He reviewed my Manuel but left it leaking. Worse, is that he soaked my faucet head in vinegar and dribbled it all over the marble entry way. It has ruined the marble and it is not repairable. After removing the shower head and faucet, the plumber could not install a comparable style unit, so took off for a few days. When he returned, I bought a temporary unit so I could shower. Then threw this outfit off my property. Noritz denies that D'Amico is an authorized vendor and installer. They recommended an alternate which corrected all of my problems. I was left with having paid nearly $400 to D'Amico, out the cost of the temp hardware, and they were not willing to repair or replace my damaged entryway. Final insult is a snotty attitude. You can definitely find a better place to get plumbing services and products.

I cannot tell you enough about the integrity of this business. I was so pleased with the work done…read more However, I found a folding door that was no longer working after a week or so after the completion of the job. Seems I had missed so communication. When I asked the owner to fix the door, after over a year, they were here in no time and now the door is fixed! I would whole heartedly recommend Halco. Fantastic service before and after the job was done!!!

I contacted this company as a property owner with multiple rental properties to ask about services…read moreand eligibility for available incentives and grant programs, as the information online was unclear. My goal was to have an initial conversation to see which properties might qualify before moving further. The representative said she could help, but the call focused on collecting detailed information to pass to a specialist rather than answering general questions. I was asked for my billing address and the exact addresses of all properties. When I asked why this was needed at such an early stage, she explained they use addresses to look up assessment values, square footage, and photos or details from sites like Zillow before an audit. I explained that online data often does not reflect conditions relevant to insulation needs, basement/attic size, etc and that I was happy to provide full details once we determined it made sense to proceed. I was told I likely would not receive a call back without providing addresses. After giving one address for a property we were open to getting a quote on, I was told a callback would take about four days. Five minutes later, I received another call saying they would not be able to help, without any explanation given. Overall, it appeared the priority was evaluating properties to decide business viability, instead of first discussing services or eligibility.

The preventive maintenance work they did was adequate. As this work was being done for my sister, I…read morewas unfamiliar with the filter size and asked the tech whether he had a replacement filter on his truck and he said no. I asked him to tell me the size so I could run to Lowes to get one for him to install. He gave ne the size and I drove and purchased the size he indicated. When I returned, he told me he 'found one' in the corner of he basement and installed it. He then left. I took the new filters down to place them near the furnace for the next change, and found that he had put an oversized filter in the slot, leaving 5 inches protruding from the filter slot. This is shoddy work. He was too lazy to measure the correct filter size, and took a shortcut so he could leave. I measured the filter slot for the correct size, and did the trip back to Lowes for the proper filter. I wouldn't recommend them.

I'm not giving a one star on service because they couldn't locate the issue. They came out on a…read moreSunday for an emergency call. I totally get there is an up charge but $639.63, that seems a bit outrageous! I own a vacation rental business and emergency assistance is needed from time to time. As an example, Halco ( heating company) came out on an emergency on a Sunday last year, couldn't fix it and charged me $150! Why didn't I call them, you ask, I was out of town and my partner took care of this. Halco was out on other emergencies, so they couldn't come out. I just can't see how this company can justify that amount of money? BTW, Dan, my now main heating guy, came out on Monday and was able to do a temporary FIX for a $125!!! The house required a new unit and he put one in one Wednesday, at such a fair price! No fix $639 vs. temp fix $125.!!!!!!

We have had some plumbing upgrades done recently and have hired Superior Plumbing to help us with 3…read moredifferent projects. I found scheduling to be reasonable/ someone does return your calls and sets up your appointment. I've found the work done to be high quality at a reasonable price. Our service person-Jesse-was amazing.... Professional, personable & proficient at finding solutions to some only issues in our older home. We are hoping to have him return soon for the next project. I'd highly recommend Superior Plumbing!

buyer beware they charged me $285 for a backflow containment device inspection where other…read morecompanies were charging $85. It took them five minutes to do. It was a brand new meter.

Appointment made 8am- 12 noon and never came never called…read more Wasted day waiting for No One to show up. Disappointed, coming from such a highly recommended service company to just blow off customers like that.

Efficient and knowledgeable plumber. Tristian D and very professional. Expensive but it was done…read moreright.

Dan was able to get out to my house right away to work on my protect. In prepping for some…read morefoundation work, I needed my AC unit drained and moved. Dan was very knowledgeable and professional - helping to explain what needed to be done. The work cost a bit more than I was hoping but was well worth it for the service and professionalism. I combed through other reviews of other services in the area and found many complaints on timeliness, quality of work, and follow through. I have no such complaints of M2 and will definitely continue working with them for all my HVAC needs. Thanks Dan!

M2 is terrific! They had someone here within 3 hours of my call, and 45 minutes later - problem…read moresolved at a VERY reasonable price.

I reached out because I had some gas leaks in the basement and needed a quote to have the work…read moredone. I initially got a text very quickly but when I responded asking when someone could come out, I heard nothing back. i even checked in the next day (I know people get busy) and still no response. I know people are busy, but a short reply would have been appreciated. Especially considering what I needed, I did not really want to be inhaling gas fumes any longer than necessary

From the owner: In the vast landscape of the service plumbing industry, our business shines as a beacon of…read morereliability, integrity, and unparalleled customer commitment. What sets us apart is our unwavering dedication to delivering notjust high-quality work, but an exceptional experience from start to finish. We firmly believe in transparency, offering honest, upfront costs without any hidden surprises. But beyond mere transactions, we prioritize building lasting relationships with our customers, always puting their needs first Our ethos revolves around going above and beyond, ensuring that each client feels valued, heard, and cared for. In a market often marred by uncertainty and inconsistency, we stand firm in our promise to provide top-tier service at a fair and reasonable price, making us the trusted choice for all plumbing needs.

I cannot recommend AP Plumbing high enough. These guys are the real deal! Fast service. Great price…read moreand everyone in the Company was knowledgeable and polite. I needed a new water line to the house and in 1 day, these folks did it. Cleaned up. My experience with AP Plumbing was refreshing and enjoyable. Thank you AP Plumbing, David Stanton, Auburn, New York.

Totally Rip Off. Charged is originally 800 For a simple…read moreclogged drain. We finally got them down to 500 and then they charged us 100 for a service fee. I understand they are skilled trades and I don't expect it to be cheap, however 800 for anClogged drain is ridiculous-the technician was nice- it's not his fault- the whole intake was AI, or a chat bot- so there and no way to get a quote-or even explain the potential issue to have a estimate. It was not an emergency call or any difficult plumbing. I was reffered by another client Of theirs who had the same issue last year and was charged 150.00 which I why I called AP in the first place.