Terrible, charged way too much to do nothing. Said l needed new remote, called Finger Lakes…read moreFireplace and they simply put in new batteries.

We appreciate the quick and friendly service! We depend on the gas log set that Steve installed a…read morefew years ago to help heat our old home on cold winter days and it wouldn't ignite. Steve came right away to troubleshoot. He ordered parts and we we were back to using it in just a few days. We are looking forward to our next installation!

They returned my call within 15 minutes! While they couldn't supply the part needed for my…read morefireplace, they referred me to another fireplace company that could and gave me additional options. I am totally impressed and will highly recommend them by word of mouth to friends and family.

This company is simply amazing!!! Their customer service is exemplary!!! They put my fireplace in…read moreover 7 years ago and they are still available to me if I have a problem an issue or a question.. they are so accommodating. They are kind efficient and knowledgeable and they go above and beyond with their customer service!! I give this company a 10 out of 10!!

Great service. Fair pricing. Will use them again this season. Getting gas fireplace logs from themread more

The young men who serviced our gas fireplace were punctual, professional, and helpful. The price…read morewas fair for the work done. I'm glad I called them.

I had a great experience with 4 winds Chimney service. First time, but I have recommended them 3…read moretimes already. We needed an inspection and cleaning which revealed some significant repairs. We booked it and from beginning to end, it was smooth sailing with them. They consistently told me what was going on, where there technicians were and how much longer the work would be, each day. We had several different crews at different stages in the process and each and every one was great! They showed up on time, text to let us know they were coming, set up protective plastic sheets in the house, wore boot covers while in the house and worked hard each day. For all the work that they did, it was well worth every penny! Once complete, the work is fantastic and now we are enjoying our fireplace. Thank you 4 winds chimney!

If I could give this business 0 stars, I would. I have had a faulty gas fire place that I have…read morebeen waiting to be repaired for months. Each time they come and replace a new part. They have replaced the wall switch, pilot and thermo pile. Along with numerous cancelations. Now they are saying it is the regulator. I had an appointment scheduled today between 7:30 and 8 am and they called and canceled at 20 min to 8 because their tech is sick. I literally live a mile down the road from them and they can't have another tech come? There is only one tech? Thoroughly disgusted with them. If I could use someone else I would. The pilot remains lit so it must be a faulty part they replaced and I'm stuck. Will never use this business again.

DO NOT EVEN GET NEAR THIS PLACE!!!! They are dishonest, unethical, and unresponsive when you have…read morea problem with their products once they place them in your home, you can forget that they will provide service for for them. In fact the person I spoke to on the phone, denied all responsibility for the problem I am having, but said he would put me on list in the pile of other requests waiting there, and when I asked for more info, hung up on me, and when I called back. refused to answer the phone. I have called there intermittently since I bought the top of the line wood stove for $4000.00 which I have to have cleaned 4x a year because it becomes obstructed with creosote every 2 months.

Very nice show room and a great selection. There were some issues with installation and had to do…read moresome unexpected prep ourselves but loved how it all came out. Gail Leess-Pittsford, NY

When I decided to renovate my backyard I had 3 well known landscape companies come to my house. I…read morehave some experience in landscaping and gardening so I had a good idea of what I wanted, I was looking for a company that could take my vision and turn it into something special. My decision to use Josh was based on what I saw on the website, speaking with some of their clients and checking out some of the completed projects. Ann H, one of the Senior Design Consultants from Josh took my "vision" and turned it into my dream. And then there are the employees who came to the house to do the hard scape, I have 1 word to describe them, tireless, some of the hardest working people I've ever seen. They worked from dawn till dusk, the worksite was always left neat. The bottom line is, they delivered on what they promised, showed up when they said they would, they were in touch and kept me informed. I'm thrilled with the outcome and I would and already have recommended Josh to family and friends.

I called them because we want to get an old deck removed and have it replaced with a little bigger…read moredeck with trex decking and a roof. They quoted me about $150 a square foot just for installing the deck. I googled the average price to have trex decking installed and it said 40 - 80 a square foot. Highway robbery. Also they wanted an $800 design fee before that would even come over and look. I guess they really do not need my business. For what she quoted me, I could have built a small home with windows and electric. I cannot speak for their work but they are definitely screwing people.

Excellent company with the best customer service. Very knowledgeable about everything and knew…read moreexactly what to do. He even took the time to overlook other things for free for me. Best prices around! I called 3 places in or around Avon. Got a written inspection for insurance co as well as learning everything about chimney's and how they work. Definitely my go to as they have been around forever and knew everything about my problems on my chimney and pellet stove.

I have had 3 projects done by Isaac (boiler/water heater, stand alone generator, full house…read moreinsulation and could not be more pleased with the quality of work and the installers themselves. My latest installation of full house insulation was done over a 4 day period by two men named Kieth & Cordell. Very respectful, always on time and cleaned up everything each and every day. I recommend this business fully for any project that you have.

Appointment made 8am- 12 noon and never came never called…read more Wasted day waiting for No One to show up. Disappointed, coming from such a highly recommended service company to just blow off customers like that.