Have had wonderful, amazing experiences at this store in the past. Used to be a go-to! But when…read morewill businesses learn that they lose customers- AND money- if they employ people who are just nasty & hateful right from the get go? Like I KNOW, masked up dude wearing a mask in an empty store (?), that NOBODY likes their job, especially in this economy. I get it. But that doesn't mean you need to take your hate out on a customer who simply walks through the door and says in a friendly manner "Hey, how's it going?" (A friendly customer who has always, always, without fail, generously tipped previous employees of this establishment who were, ya know, basically nice & decent?) SO... if you like being glared at with the most hateful expression ever for 10 seconds before being spoken to like you've just killed their grandma with a lifeless, affectless, "How can I help you?" THIS is your place! For all the masochists out there... So, I tried again... "Hi!!!!" and again was hatefully glared at, followed by "How can I help you?" with the MOST disdainful, ugly tone of voice. As me simply opening the door and walking in was the bane of this person's existence. Yeah, bro, that's a no go. At that point I might or might not have said something rather cheeky and rude in my shocked and appalled state. In hindsight, I wish I would've said something along the lines of "You could 'help' me by treating me as a human being, please." But maybe, I should think positively, and give this biz the benefit of the doubt and some props? Maybe they're employing people on the autism spectrum who can't help they don't follow polite societal norms? If that's the case, then the owner really ought to give workshops on how to interact with the general public for these employees. As for me? I also slave at a job I'm not too fond of, but I would NEVER in a million years dream of taking out my disdain on an innocent customer. So I happily drove to another iPhone store in Eureka where I plopped down $150 for what I needed as there was NO WAY in hell I was going to give this business money after being so atrociously treated. No way.

Am writing this review from Venice Beach-- THAT is how stunning the service here is!!…read more I researched the best tech/phone support in Humboldt for my dear 86 year old firecracker mom who lives in McKinleyville, who has become a texting superstar lol and was distressed to find her older iphone battery dying. Dan is a freaking superstar of both tech acumen and humanity. He was beyond helpful, dedicated, knowledgeable and everything else you could ever hope is there across state to help one's beloved 86 year young madre. We are grateful beyond words for Dan and iExperts. What a gem for Humboldt County. Winner winner chicken dinner for all. Thanks Dan. :)

I needed a part tht I could have ordered from amazon, but like a good citizen, I went to redwood…read moreelectronics, back when they were on summer st. the guy wrote down the part I wanted to order on a little scrap of paper, and said he'd call me. He never called, but when I called in after a couple of weeks, he said "yes, the part is in". When I went to pick it up, it turned out to be the wrong part. I said" you wrote it down", and he said, "yes, but I lost the scrap of paper". So he just guessed, rather than calling me to re-establish what I wanted. soooooo, I ended up ordering you-know-where, with a major delay having happened trying to "shop local"

Kevi was super helpful over the phone to help diagnose tv/roku/cable outage. Thank you.read more

They only charge a fixed price no matter how long diagnosis takes, so that was very nice. It took…read moremy laptop about 8 hours to get diagnosed as basically nothing to be done about it so even tho I took his whole day I only paid $60.00 Oh and they sell thermal paste, thank god.

Though, it was a few years ago, they did a wonderful job and at a very reasonable price. The fact…read morethat they are still in business tells me that they are still providing excellent service.

This is based on the service I've received as a customer for Verizon, as a company; not this…read morelocation itself. My parents had Verizon when I was growing up and so I decided to sign up as well. I had a great conversation with the person who set the account up for my sister, my wife and I. They even gave me a $25 discount. A little after that I added the ACP to our account and that gave us an additional $30 discount which put us at a $55 discount. (We are all struggling students so it was critical to lower our bill) A year later, my sister tried to add an additional student discount but instead it cancelled out our $25 discount. When I called Verizon they said they couldn't do anything about it. That it was gone. I was angry. But we let it go and moved on. We still had a $30 discount due to the ACP program. But then the ACP stopped getting funded and they removed the $30 discount from our account. They do offer Verizon Forward but it's only eligible for Verizon FIOS customers. A service that isn't even offered in my location. I recommend you go elsewhere for cellular services. Verizon is overpriced and will make their prices look pretty to hook you in then they screw you over later and take your money.

Went in the store today not sure what kind of phone I wanted. Ty was super awesome and talked me…read morethrough all the options and the pros and cons of each phone. It was a long process but he kept things light and fun so it felt like I was talking with a friend while getting the techy stuff taken care of.

These guys were super friendly and helpful! Fixed my laptop and even threw in some extras &…read moreexplained how to keep viruses off the hard drive. Nice local business!

My husband bought a computer from Brian for my Christmas present. I am not sure if he had it…read morecustom built or if Brian had one that had the spec's I wanted already. He just had to give it to me early. I have to say that I am extremely happy with it. Brian did a fantastic job. I will be doing business with him from now on for all my computer needs.

I needed new batteries for several watches, so I went to Harry Ritchie's. Danielle Terrell and…read moreJasper Carlton were the clerks who helped me. They were very polite and professional and did a great job changing out my batteries. They also had great prices on batteries. I highly recommend Harry Ritchie's in the Bayshore Mall for jewelry purchases and repairs.

Laptop Died...Yesterday I took my dead laptop to Renaissance Computing in Arcata. They are located…read moreat 1309 11th St. 707-822-7591 My laptop was an 11 year old Dell. Spencer was the person who helped me and I was totally happy with the service. In one day they were able to transfer everything from my old dead laptop onto a brand new laptop and now I'm back in business! I highly recommend Renaissance for all of your computer needs!

Have been using Renaissance internet for months. The Renaissance guy is really helpful and knows…read morehis stuff.

It's good to finally have Apple sales and service back on the Arcata Plaza. Tech support by Jordan…read moreis great!

Helpful Store Guy Jordan always gets it done! What an incomparable resource for Apple usersread more