My battery had died and was jumped by AAA, but I wanted to get a new one before an important…read moreearly-morning meeting. I arrived at O'Reilly Auto Parts after 9 p.m. hoping there would be someone available. The store employee Juan was compassionate, empathetic, extremely helpful and installed the new battery immediately. Note that I had stopped at AutoZone, and got "hey, man - it's almost closing. Come back in the morning". I am most thankful to Juan at O'Reilly Auto Parts for being a TRUE CUSTOMER SERVICE PROFESSIONAL. This is the way that I wish ALL companies operated ! ! O'Reilly Auto Parts has a customer for life - and I am sharing with my family, friends, and co-workers to let them know ! ! !

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Sunday morning..battery problems on car..called battery warehouse to set appt...called back , car…read morewith no power..Jeff made a house call with a new battery in less than a half hour! Prompt, friendly and reasonable! We thank him!

Stopped by searching for a particular battery for a portable inverter. Saleswoman ran me through…read moreall the choices and explained things thoroughly, and the item was cheaper than I had expected. Thanks again!

Tried to purchase a battery from this business... Set up a time to go to the shop and get the…read morebattery.. was told his wife would be there until at least 4 or 4:30 (mind u the hours are until 5 during the week)... I showed up at 2:30 and the doors were locked, open sign lit and decals on the door stating they were open until 5 weekdays. Tried to call the business multiple times now with no response. Guess I will take my business elsewhere.

This certainly was a shocking experience. A retailer who was concerned about lower prices and the…read morespeed of shipping a product. You don't find that every day. Next time I need a battery, you can be sure that I'll be with these folks.

new battery would not hold charge for more than 7-10 days sitting in vehicle cold weather. worked…read morefor Nov and Dec. Jan and Feb battery too drained for start. Charged it three times over night and it would work fine, sit for a week- garbage. OLD battery from summer vehicle would sit for two weeks and start. BPost "insists it's not there batter."????? still using four year old small battery for 3+ weeks and vehicle starts fine- NO Parasitic draw. just use Napa or Wally World 3 yr warranty better anyways.

These guys are awesome, family owned and operated store. I had a dead battery and my car wouldn't…read morestart, it was so dead that I couldn't even jump it when my dad came to help. I called my dealership which wasn't far from my office and they didn't really care or made an effort to help me out. Made a call to these guys and Tim came down to my office (which was down the street) to help get me started. Followed him back to the store, replaced my battery and made sure everything else was good to go! They went above and beyond to help me out, and their prices are more than reasonable! They helped turn a frustrating afternoon into a great afternoon. If you have any battery problems or need a replacement these guys are the place to go.

What can I say!! Kieth and the guys are excellent. I came in not really knowing much about…read moredifferent types of batteries. I wanted to install 2 new deep cycle batteries for my trolling motor on my boat. Kieth found the perfect batteries for me for what I needed and also took the time to make me a special jumper to create the 24v system. The batteries are top notch and the guys are extremely helpful. I would suggest going to see them for any battery needs. Knowledgeable and fair prices.

Parts are way marked up.They work on things like a raped ape.Fast as they can,and on to the…read morenext.Does'nt matter how long you're a customer,you won't get good service,your interior will probably have grease on it,and you're gonna feel robbed.If you must use them,ask for a written estimate in advance.

Very friendly, fast & efficient. Easy to get to. Pulled right into the garage & they replaced my…read morecar battery. Great price.

I purchased a new battery for my BMW at the Hamburg, NY location and there was a minor problem with…read more"registering" the battery to the car. Apparently, the vehicle needs to know it received a replacement battery and will adjust all the myriad of electronics to synchronize everything. The receptionist recommended another location to correct this problem because this location did not have the required tool to complete this. Anyway, she was more than helpful and offered to cover any costs which I may have incurred because of this. She was amazing in handling me as a customer and focused on ensuring I was satisfied. She is a great asset to your organization.