Went in to check availability of some additives I wanted to purchase, Heading back out my vehicle…read moreCEL came on. Gentleman at the counter was wonderful help, he plugged in a scan tool to look for codes. When that one didn't pull up anything he tried another scanner, all the while standing patiently in a freezing cold parking lot. When THAT one didn't produce a result he advised I have a mechanic do a more detailed diagnostic, possible an ECM issue. Didn't try to sell me a battery, or cat cleaner. So nice to have CAR guys, not just SALES people, at this store.

Went in for a new car battery. Petite red haired girl working there greeted me immediately and…read moreasked what I needed. I told her a car battery. She asked for the make model and year and engine size. She immediately pulled up a screen with a variety of batteries and explained each one. After picking one, she immediately went to the rack and pulled it off and brought it to the counter. This thing was heavy. she had me in and out of there in a matter of a couple minutes. Fastest most efficient service I've ever had in a auto parts store. Great customer service by this gal!

This place is great! I stopped today because I knew I needed a battery soon. I was served by…read moreJulio, who was very knowledgeable and helpful. AND O'Reilly's offers free installation for many items, including batteries. This is my second time at this location, and I have never received anything other than excellent service. In the words of Arnold Swartzenegger, "I'll be back." Oh... if you are military or a veteran, they offer a 10% discount.

Great online service, ample parking and the staff was helpful when I picked up the parts the next…read moreday. The store items are a little pricey but they do have a lot of options and they have a great sele tions of tools to loan free of charge.

Close to the end of the day I placed a call to Lyon's towing in Elmwood. Despite being late in the…read moreday a pleasant, calm, resourceful driver came out to help with a side wall tire blow out. What would have been a simple flat tire fix became complicated because I only have a tire inflation kit VS a "real" spare tire. Now what? The driver said his solution would be to tow us to Town Fair Tire to see if they could fix a side wall tire blow out and sadly Town Fair could not. As I understand it, no one can fix a side wall tire blow out. Town Fair was closing by then but the driver volunteered to stay late at his garage to replace our destroyed tire with a new tire we bought at Town Fair. And he did, balanced it , checked if the tire pressure display was working and we drove off costing less than I imagined! I was impressed how calm and unhurried this driver was so late in the day.

Jack Lyons owns this small auto repair shop (part of the Route 66 gas station). I went there based…read moreon a recommendation from a friend. Reading other reviews online, you can easily see that Jack has a reputation of being a really honest, trustworthy mechanic, and based on my experience, it is well deserved. I've brought my car here twice, and have always been treated well. The prices have also been very reasonable. The only thing preventing me from giving them 4 or 5 stars is that it takes a long time for them to fix your car/diagnose problems. They do have bigger shop that they send cars out to for major repairs in Bloomfield, but they have such a small staff that it still takes a long time. They have a large volume of customers due to their good reputation, but you'll need to give them a day or two of advance notice before bringing it in to get looked at, and unless you can get someone to drive you around, you'll need to bring it back for another day or two for the actual repairs. It's not a bad location for waiting around if you have to because it's in Bishop's Corner. You can do grocery shopping, go out to eat, grab a coffee, or even go clothes shopping at Marshall's. :) The other thing preventing 4 or 5 stars is that sometimes they forget to call you to tell you the problem(s) they found, and also whether or not your car will be ready for you at the time you initially specified. I've come twice to get my car, and they had to call the Bloomfield shop to remind them to come drive it back to West Hartford so that I could have my car back. Overall, they do their best with a small workforce, and do good, honest work. To me that is worth the long waits!

Professional. Trusted them with my sport roadster to replace rack and pinion steering related…read moreassemblies. Align. Replace and balance two front tires. Vehicle was repaired, tested. Returned to me in pristine condition. Drives like a dream. Straight, true and tight. Steering as it should be. I'll bring my other vehicles to strongs for future repairs.

You get what you pay for, and less. Hired Rich Strong, the owner, to repair the metal-surround…read moresupporting the windshield on my vehicle last year. This year had to have the whole job redone. They used the wrong gasket and rust surfaced, which means they did not primer before they painted the raw metal. And they did not even match the paint, so there was a 3/8 inch border around the entire windshield. To redo the job, I hired Oleander's in Vernon. The entire frame beneath the windshield was corroded and rusting. Olender's fixed a botched up job and my vehicle came out of there better than new. In the end, you get what you pay for. Plus, Strong's said I would have the vehicle back in 1 week. It took them 3 weeks and would have taken longer if I had not nudged them to finish the job and give me my vehicle back. Poor quality workmanship all around and zero regard for the customer as well. If you want drama in your life and don't care that much about your vehicle, this is the place for you. If you want to deal with a professional, Rich is not your guy. A true NO value establishment.

Buying a Ford Maverick XLT from Mitchell Auto group was a real pleasure. Paul, the Sales Manager,…read moreBreen the sales ambassador and Asher the Finance Manager all worked in harmony to provide me a truck well within my budget. Nothing but total courtesy and professionalism. Nice low-key approach within the sales process. So different from most auto dealerships that I experienced looking for a Maverick. Highly recommend.

I bought my 2022 Ford Bronco elsewhere. This review is for their service dept…read more I live in the area. In October 2022, brought my truck to their service dept as my car's convertible top was falling apart, despite not even being a year old. I was told I would be able to get it replaced under warranty. However, I was never contacted for the repair. The gentleman who was assisting me, left their dealership and I fell through the cracks. Eventually, my mother called them to see what the heck was going on??? And they scheduled a date 5 months out for me to bring my truck in. They refused to even quote me a repair time as "they'd never replaced a bronco's softtop". (Fwiw, I checked on how long the repair should take via various Ford Bronco forums, and was informed it should only take a day at most. That it's a big job, not a fun job and that's likely why they pushed out my repair- that they really didn't want to do the job). So I dropped my truck off on 2/13/23. A week later, I came back to see what progress had been made and my car was sitting on their lot untouched :( They not only scheduled me 5 months out from when I originally brought the truck in, but in the week they had it, they didn't bother repairing it. They said that "this week they would look into it". So Why did I have to bring it in a week early??? It makes zero sense to me. I asked for my Bronco back. I'll get the work done somewhere else where I and my time are valued more. Fwiw, I drove my car cross-country over the summer and 2 weeks into owning it, the AC broke in 112 degree heat. When I got to a big enough city (Denver) my car was repaired on the spot. The Ford dealer accommodated me extremely well. I wasn't happy my new Bronco broke 2 weeks into my ownership, but the dealership was more than accommodating. Mitchel Ford wasted my time. I had an appt and even though they had my truck for over a week, they did nothing. I'm not pleased with them. 1.5 stars. They did give me a loaner vehicle. I guess that helps, but at the end of the day, my truck still needs a new roof. It should have been repaired in October 2022 when I brought it in. It should have been replaced on my 2/13/23 appointment. They had the car for over a week during this period and did NOTHING. WTF.

I read very good reviews about Jay's so I went to have my emissions testing. The reviews are real…read more They are so nice and so fast. Others who were waiting had good things to say about their repair services as well.

My experience with this establishment was for vehicle emissions test. So, my comments are targeted…read moreto that work only. I thought they were very professional. No appointment was required. Drove in and was taken immediately (No Hassle). Quick service. Took my $20.00 and drove away. Very pleased with my experience.

Fast service.. Usually he can get you in ASAP. Beats the overpriced dealer labor charges every…read moretime. He doesn't mind installing my own parts I supply unlike other mechanics who want you to buy the part from them to rip you off even more. I can only review based on service as i have not bought a car from him. As far as service goes he gets 5 stars. He's the only mechanic I've ever met that I actually trust.

We have used Beau's throughout the last few years because he is easy to talk to, honest and…read moreconsistently beats the deslership price. Sometimes he has been very busy and we have had to leave the car for a few days. But we constsntly go back to him when a problem.

Had some exhaust work done on my Audi A6. Very reasonable and the workmanship was absolutely…read moreperfect. They were friendly and even offered to give me a ride so I didn't have to wait. This place is absolutely amazing. Thank you Carr's!!

Bought An Audi S4 (2004) From Here. Was Told There Was Minor Issues ( The Ac Needed Recharging &…read moreThe Windshield Wipers Needed Changing). After Purchasing The Audi , Within Just 1 Hour Of Driving Off The Lot , A Coilover Went & I Had To Have It Towed From Hartford Back To The Dealership. The Coilover Was Replaced, Although I Wasn't Too Happy About It Happening , It Was Fixed. Within A Week Of That Happening , I Went And Had The AC Recharged.... It Didn't Work & I Was Told That The Compressor Needed Replacing. It Was Decided That AC Wasn't Worth The Price For Fixing So I Let it Slide And Rode With The Windows Down. Within A Week Of That MY POWER STEERING WENT AND NOW NEED A WHOLE NEW PUMP & Through More Diggin I've Found I Need A Whole New Engine & The Clutch Needs Replacing Due To Other Unmentioned Issues !!! A 10,000$ Total Setback ! Would NOT Recommend This Place To Anyone.