Man this place is iconic. It has been here forever so I decided to stop in for the first time since the 90's. Rented some banger skates and discovered it's like riding a bike, you never forget how. Made a few loops and they started playing some old 90's alternative rock on the sound system. Awesome. The only negative was I was hoping to play some Golden Axe on the vintage cabinet I remember they had. I was hoping they still had it but alas, it was gone. I heard an Italian Pizza Man absconded with it by winning craploads of prize tickets. I rate the experience at 9/10 Gaias Cradles read more

Interskate 91 North - Gotta stay hydrated when skating - Skating Rinks Near Me - Hadley, Massachusetts

PLEASE READ REVIEWS! If your children do not know how to skate, this is not the place for them! Management referenced a 30-second interaction, during that time I was clearly managing an agitated baby and verbally stated multiple times that I had already being spoken to rudely. Not addressing the same rule more than ONCE mind you. That should have prompted staff to stop and assess the situation instead of continuing to escalate it. I refuse to not support my child ( 5, 4 and 20 month old) while they are skating for the first time, nor will I allow my children to sit and cry in public without support. When I picked up my 20 month old during an intense emotional episode, I was not skating. I had just exited the rink and was returning to the bench. I clearly stated this and indicated I had literally picked her up 6 seconds, barley getting her to my chest before he barreled around the corner to approached, make several abrupt remarks, and left without any attempt at respectful or professional/personable communication. This place has been garbage for over 7 years!!! I would not recommend this establishment in Hadley Massachusetts. We are a family of five (two adults, two children ages 2-5, and a 1.5-year-old). We rented two pairs of skates at a cost exceeding $70. During our visit, staff repeatedly confronted us in a manner that felt unnecessarily confrontational and lacked professionalism. I was first approached for holding my 1.5-year-old while skating, which I understand may be against policy; however, this was my first time skating with young children, and the interaction was handled poorly. On another occasion, my fiancé attempted to cross the center line briefly to assist me while I was managing both a toddler and a young child. There were no skaters nearby at the time, yet he was again confronted by the same employee. In the carpeted area, I picked up my crying child, and within seconds was approached and instructed to put her down because I was wearing skates. The delivery of these instructions was abrupt and lacked any empathy or discretion. Additionally, the skates provided for my child were visibly worn and in poor condition. The Velcro no longer functioned properly, a concern that was verbally acknowledged by a staff member while adjusting them. Despite advertising as a family-friendly venue, our experience did not reflect that claim. This facility may be more suitable for experienced skaters rather than families with young children. We were offered free lessons for the kids and still, we denied them for lack of empathy and confrontational approach. Owner tries to argue every negative review. Your place is old, your skates are unsafe and your staff is unbearably disrespectful to parents, and according to reviews, your summer camp kids hate it too. Response from the owner or manager Hello Kristie, thank you for taking time to write a review. Although a direct conversation, while you were in the facility, would be more productive and helpful, we always appreciate feedback. It is unfortunate that you found simple instruction, on serious safety concern, "abrupt." The risk of falling or dropping a child from four or five feet in the air, while you are on skates, is never taken lightly. The fact you had to be reminded multiple times demonstrates your lack of understanding. I encountered you only once directly, for all of 30 seconds, and you were flippant and arogant, arguing about holding your child while you were on skates. Safety should never be taken lightly. The rest of your commentary is inflamatory and unwaranted. And yes, $70 for five admissions and two rentals is accurate. I challenge you to find a better value for an afternoon with the family. Our offer of free skating lessons was genuine and an attempt to give your family a chance to further enjoy skating. I'm not sure what your reference is to summer camp; We have none. If you wish to have an honest conversation about your experience, and find a path where I am still willing to help your children with free skating lessons, please feel free to reach out. I look forward to helping you create fun memories with your family. Thank you again for taking time to comment. The owner continues bashing any negative review without taking any accountability for their lack of perfessionalism. read more

It's such an me place and great fun for the whole family great staff, activities,laser tag and even a great time for the older generation lol It brings you back to being a kid 2 read more

Such a fun, affordable place!! You have to pay an entrance fee, as well as, a rental fee for the skates, but it's still super affordable! There is no time limit, so you can skate as much as you want! However, there were a couple things that annoyed me. 1) There were a few people who were excellent skaters and ruthlessly maneuvered around other skaters. They were ZOOMING past these people which can be really dangerous, because they were definitely not trying to keep some distance from them. One quick turn, it would be a bad collision! There wasn't anyone who regulated this type of people, which is very unfortunate because there were so many small kids and beginners around. 2) There are crying kids everywhere. I understand a place like this is a child's heaven, but it would have been much more enjoyable if all these kids weren't screaming and crying everywhere. All in all, it's a fun time. I would come back for some more. read more

We did a birthday party for a 10 year old. They were very organized, but gave us a lot of space to do our thing. Got extra pizza from them and brought a cake. All the kids got tokens to play the games too. Music was fun for this age group and birthday girl was able to pick three of the songs. Room was right off the rink too. No idea that we were supposed to tip (the party was very expensive!) so I think I undertipped. No idea what is expected. read more

Be aware: skate rentals are not included with the entrance fee even though the web site appears to say "included." Read closely the fine print. Also, the skate rentals we were given were crapy crap threadbare boots that excoriated without prejudice. Hurt my ankle! Otherwise, the kids had fun and the floor plan layout is unique for a skating rink. We liked the benches along the sides for easy access to rest and watch the other skaters glide (or otherwise) by. Everyone seemed to be enjoying themselves, sore feet and all. Tip: bring your own skates if you have them. read more

Highly disappointed with this location and manager and take issue with their false advertising. I drove 30 minutes to bring two very excited girls to skate for "Throw Back Thursday" only to be turned away at the door because they did not meet the unadvertised age restriction of 16. And we were not the only ones. I was offered no apology and I was rudely told it was on the flyer and website. I searched the flyer and website and there is no age restriction listed. It's states "for the adult state of mind." NO WHERE does it state "ADULTS ONLY" which is what I was told at the door. My teens love throwback music and were looking forward to the night with me. I am beyond disappointed. read more

Californianos is póster and chic y chic y cha cha chasms a bag of chips why not snoop

This past weekend we were watching our niece and decided to take her out for a round of laser tag. We decided to pop into Interskate 91 and are happy that we made the choice. When we took the elevator up to the laser tag entrance we were warmly greeted by staff members. We payed $5 each for a round that felt as though lasted forever. This was obviously a good thing because we had a blast scooting around shooting each other. This was the first time that my niece had attempted laser tag, and the staff did an incredible job of making her feel comfortable before heading in. The course itself was basic, but it was really fun. They pumped in some catchy music and fog, which made the battle more epic. The only minor critique was that it would have been nice to have some items on the course that you could hide behind which went down to the floor. Other areas I have been to have barrels and boxes, but this location had a lot of hanging barriers. Besides that extremely minor critique, we loved our experience, and have to say that the employees here need some recognition. They made the experience that much more enjoyable. read more

Interskate 91 North - Hallway to the elevator - Skating Rinks Near Me - Hadley, Massachusetts

My son enjoys the Learn to Skate class offered on Saturdays, but the consistency of the coaches can vary. The two young men who were there the past two times were fantastic! They instilled a lot of confidence in our son, and we couldn't be more thankful. Today the coaches were a young woman and a different young man from times prior. The woman was pretty impatient and stood close to our son yelling out instructions at him at a close distance. You could absolutely tell it was frustrating him as he fell a few more times than he usually would (when she wasn't around, he did decent for a beginner-- I really credit this to other two coaches who are patient teachers). My husband thinks she might just be new. I hope this is the case and that her instruction will improve in the future. The guy in the backwards hat (who always seems to be there on Saturdays) was pleasant and helpful, as usual. We love spending our Saturday mornings skating as a family. I love the location, and we generally have a great time. read more

Terrible customer service. Way too loud music and people who work there are rude and annoying. also increased the prices to make it practically unaffordable...I agree with every bad review on here, they are the only honest ones. go do some other fun activity while at the mall and skate outside..you'll have more fun than going to this place! read more

Wow nothing like the Wllbraham one. First of all the key to roller skating is good music!!! We went there on a Sunday, it was pretty busy, and they played lots of 80's which I love! But the average kid there was 10. There was a list made by the kids of song suggestions. Didn't hear him play it, we left after 1.5 hours. Why don't they play any roller skating games there? The arcade is a complete rip off! My son won 150 tickets he got three pixi sticks and a ring pop! The kid was kinda rude who helped the kids with the toy prizes. He never asked who was first in line he just took the kid closes to him and she just got there. Meanwhile my kid, who didn't skate was standing there for a half an hour. I'm going to invest in skates and hope to only return when it snows for 4 days straight. read more

Let me say this. If you want a cup of water from their tap you'll be paying $2.50 for it. Yep they charge you for the price of a cup of soda. Manager says Pepsi is expensive. No it's not. With this day and age of waste and plastic ending up in our land fills and oceans surely a paper cup of water should be cheaper then a plastic bottle from a machine. Come on Interskate get your shit together. Taking people Money like that is a crime. read more

Wonderful unique rink. This is the second time I've been here and we travel all the way from Pennsylvania purely just to come rollerskating here. The wood floor is fantastic and they play a good mix of music for everyone to be happy. The staff is also very friendly. Will definitely be back a third time and more. read more

Interskate 91 is the best place to play. One reason I like Interskate 91 is that I can play with my friends. I like to skate with my friends. Another reason that Interskate 91 is the best is that they play music. They play the Whip and Nae Nae. Interskate 91 is in the mall. You should go to Interskate 91 at night. Do not get there late or it will be closed. read more

Interskate 91 is a roller rink located in North Hadley, Massachusetts. The name of the rink was a great idea considering that it is located right on Interstate 91. Located in the Hampshire Mall, it's a small venue that includes roller blading, music and games. I went there this past weekend because I heard that it would be a fun time. Even though the age of the crowd was generally young, there were people of all ages and even some college students. When I walked up the stairs and into the building, I could hear faint music from far away slowly intensifying as I climbed the staircase. At that point, it hit me that the rink had potential to be a fun place. Even though it was a Sunday afternoon the floor was pretty full, and the music was great. I heard music ranging from the 70's all the way up to Taylor Swift and Chris Brown. The atmosphere was much better than I expected, and it seemed as if everyone was having a good time. As we ventured up the stairs to the rink I was unsure how expensive it would be, but it only cost $6.50 for admission and $4.50 to rent skates. When I was younger I went to a similar place that cost $15, so the price was a pleasant surprise to me. The service was good and there were no lines to get food. I didn't purchase any food from the snack bar, but there was a wide variety of food on the menu. The sweet aroma of popcorn floated away from the snack bar, and onto the rink luring young hungry children over to eat. Everything was very efficient and the skates were clean. In my previous experiences at other similar places the skates always seem to be drenched in sweat. The rink it self is pretty unique because it has two different sections, one for just skating and another with arcade games. Spectators can watch from outside as kids tumble and slide along the wooden plane. There is a DJ controlling the music on the other end, with different arcade games outside the skating rink. Kids were bouncing around from game to game waiting their turns at air hockey, pinball and several other games. The arcade games are a great idea because they can draw in young kids. Even though the rink wasn't too full, the arcade was full with young boys. The decorations on the rink are set up like a disco, and there are flashing lights everywhere. The DJ set up several different games on the floor that ranged from dancing to racing. There is also Laser Tag--a high paced, wild and energetic game that gets kid's minds racing. The ages of customers vary even though the place is focused on bringing in children. Kids skating around the rink are as wild as hyenas, screaming and shouting at high pitches while recklessly hovering around looking for their prey. Different days are focused on different crowds in order to make sure that little kids aren't at the rink with teenagers. I assume that Friday and Saturday nights get pretty busy because the venue is focused on drawing in teenagers. One downfall about the rink was the location in the mall. Considering how spread out the mall is Interskate 91 is in the least convenient space in order to draw people in. The entrance is small and it is hard to find. The rink could bring in more people with a big attractive sign to show where the entrance is. Otherwise, there was little wrong with the roller rink. Even though Interskate 91 is a small venue, it is well put together and the atmosphere is great. As I was skating, I saw kids as young as three years old and adults in there fifties. Sunday is specifically a family day at Interskate, so it was easy to notice everyone's laid-back nature. I noticed wide variety of music. Overall, the whole goal of Interskate 91 is to provide a safe, fun place where people participate in fun activities like roller blading and Laser Tag. I was really impressed with how easy it was to walk in and have a good time. I would recommend Interskate 91 to whoever enjoys relaxed physical activity, social games and music. There are about 20 tables outside the skating area where you can sit, eat, hang out and watch people skate around. There is variety even for parents that just want to drop their kid off so they can have time to themselves. I give Interskate 91 four shining stars due to variety, cleanliness and atmosphere. The rink is fun for people of all ages, and the food is cheap. Whether it's a rainy day that you want to spend having fun inside, or you're looking for casual physical activity, Interskate 91 is a great place to be. read more

I'll give them this: they sure know how to make money! I hadn't been home in years and my four and two year old sons had a chance to go roller skating with cousins and friends at this rink. Soon as you walk in the door, they got you because anyone with kids will be unable to turn around without a meltdown. Anyhow, the sign out front said all day skate for $8. They don't tell you skate rental is an additional $4.50. I was suddenly confronted with paying $12.50 for my four year old to skate. I asked the rate for my two year old and they said, "Same rate." I was not paying for a two year old who would lose interest in fifteen minutes. They have a jungle climber structure that cost an additional $3 each. I did not want an incident if the kids climbed it on the fly, so I paid for that. When we went to get my four year old son's skates, I inquired about these neat little walkers they have for beginners. I thought they were a good idea when my mother told me about them and they were the hook that got me to agree to come. I asked about them and found out they cost an additional $5. At this point, I was a little irked and said, "Really?? You're kidding, right?" They weren't and I shelled out my five bucks. Total so far: $23.50 for a four year old to skate and maybe climb a structure with his brother. Then, I brought him out on the rink to help him along and security rushed up and said in order to be on the rink, you had to have skates. I asked, "Even parents of really young kids?" The answer: Yes, leave the rink. Luckily, his eight year old cousin took him under her wing. Prior to this, I decided to pay $12.50 for myself and got the skates. When I got to our table, my wife asked if I asked for the military discount, since I am active duty Navy. I said no and she and our friends convinced me to ask for it. So, I went to get the difference from the military discount. Get this: the discount only applies to adults. So, if a military member shows up with his or her family, only the member, who is probably NOT skating, gets the discount. The rest of the family is full price. The assistant manager was quite proud of her push to institute this at the rink and I told her quite clearly not only what I thought about their military discount, but about their rink in general. I did get my money back once I realized my eight year old niece was taking care of my son. By the end of all this, I was fairly wrung out emotionally. I hate being trapped, and Interskate 91 is one big money trap. They lure you inside and trap you, requiring payment for everything. It was horrible. The main problem is that parents will pay it because they went and brought their kids there. They will also pay because it is all or nothing. If you are in there, you need certain items and must pay. Like I said, I hate being forced into a corner, and Interskate 91 does exactly this. There are a couple companies I have wanted to slam over the past couple years, but no one motivated me as much as this horrible company. Let this long review be a testament to how horrible they are and I recommend your kids just use the sidewalk or skate park. read more

I love this rink and the staff who run it however, they have SO much potential to do more with this place even wise. Adult night is usually dead except for a few regulars. I feel it's the same music they've been playing since the 80s that's driving the younger adults away. I have friends who won't skate on Wednesdays with me because they say it's "all old people and they play bad music." It's unfortunately true :( The good news is, the DJ is really sweet and let's you request songs and he usually plays every song I wrote down. :) They also resurfaced the floor recently and it's absolutely gorgeous! The finish is sticky I your wheels. I'm 5'3" and weigh 116 pounds and need to skate on 95 or 98s to get a little slide. I love sticky floors though and this is one of the fastest wooden floors I've skates on. :) read more

I was really disappointed about my experience with Laser Storm today. I grew up playing Laser Tag (at a place in CT) and was really excited to bring my 6 year old to Laser Storm. I thought it would end up being a great place for us to go regularly and also wanted to check it out for his birthday this summer. First, their website. I went there looking for info about min/max ages (i.e. mostly curious to find out if he and I could play together or if there were special times for younger kids, if you needed reservations, etc) The website gives you just the bare minimum of info. It listed Sunday as open 12-5. I imagine it's a busy place on weekends for birthday parties so I was not surprised when the elevator doors opened and it was mass chaos. I was glad to see the kids looked the same age as my son so I figured it was appropriate for him to play. There was no obvious place to go and pay, or register, or anything of the sort. Basically just a waiting area. I first tried approaching the young woman who was working and she seemed too overwhelmed to notice who was coming or going. After attempting to get her attention the 2nd and 3rd time I gave up on her and tried approaching the young man who looked less overwhelmed. He too either didn't see me (bad for working in customer service) or chose to ignore me (even worse!). I gave them both the benefit of the doubt and figured they thought I was with the party and it was chaotic. I decided to sit and wait for the party to clear out and go in for the game. 15 minutes later. The 6 year olds (?) were told to watch a dvd about playing, and got their vests on. The young man working was casual and slow getting the kids suited up- allowing for more chaos to build. Finally they went into the play area and the waiting area was quiet. I got up to approach the young man and once again he blew right past me and went into "the control room" i.e. an area that looked like were the employees gather and recharged vests and guns. I awkwardly stood outside of it- (a clear reception/registration/pay area would have been really nice) and said "excuse me, how do we play if we are not with a birthday party- if we're just here on our own?" He, without turning towards me mumbled something so I said "excuse me, or what was that?" Again, "mumble mumble" without turning around. I asked if he could speak up and for the first time he actually acknowledges me and goes "there are no more vests" and I responded "ok, what does that mean?" and he goes "that there are no more vests". I said "no more vests for this game? for the rest of the day? can you be a little more helpful?" and he said "for the next three games" and turned away. I decided at that point to give up and leave. Even my 6 year old who had been so excited to play said "wow, they are rude there". read more

This past weekend I decided to host a birthday party for my two boys at Interskate 91 South. I arranged the party and paid the deposit online. The website was difficult to maneuver it kept freezing or deleting information. I booked my party for a Saturday where the website explicitly states that a minimum of 10 children must attend the party. After paying the deposit I was given a balance that was almost $60 less than what they charged me on the day of the party. When I questioned the discrepancy, the manger was horribly rude and dismissive. He accused me of not being prudent, then said that it must have been a computer glitch but that his total was the correct one. Then he tried to say that because the minimum amount of children is 8 on the weekdays that must have been why my total was low, even though the party I booked was on a Saturday. He seemed to be completely incapable of understanding the problem or any reasonable solution. He also became quite hostile when I gave him proof of the original cost, Although most of the staff were accommodating and kind despite there being very little staff monitoring at the Playscape area, my 4 year old kept getting hurt by other children because kids were allowed to walk up the slide; overall the children had a good time, the manager was horrible and I will think 2, 3, or 4 times before I go back. read more

If I could give negative stars I would. Never in my life have I been treated with such absolute disrespect. The website is not updated to show that they no longer have slalom lessons. I had 2 valid free slalom, admission and free skate rental coupons. After patiently waiting for 20 minutes outside the stairs, I was informed that they no longer open at 4 on Fridays. I would have to wait until 5, and lessons were no longer available. I was patient and polite and stated that I understood the lessons were no longer available, and would simply use the admission and skate rental. The owner/manager began verbally accosting me in an extremely rude tone, stating "you've had these coupons for a long time and haven't used them yet". I agreed with her that yes I'd been holding them for some time (a few months), but since they don't expire for another 3 days that really shouldn't matter...they are still valid". She then told me that if I "were an honest customer" I would have used them by now and that I would have to pay the $13 admission. I'm not certain how my attempting to use valid free admission tickets makes me a dishonest customer, but no worries...I'll never be a customer there again. Please note that I've been taking my daughter here for about 3 years and have paid the admission many many times...I'm not looking for something for nothing. It's filthy, the food is disgusting, the WiFi doesn't work, and all of the employees are rude... but she likes skating so I've put up with it. Now that I know how the owner treats people, I'll never go there again on principal alone, free admission or not. Word to the wise, if you'd like to get your money's worth and be treated with basic human dignity, spend your entertainment budget anywhere else. read more

the management at this location is crappy, My son was having a hard time and they tried to tell me not to help him of the skating area, I told them I would do what ever I needed to help my 4yr, will never return to either places, for any reason read more

Worst experience from this place My daughter and I came here on memorial day since they were having a promotion. I told the attendant upon admission it is my daughters first time skating I'm pregnant and I don't know how to skate either and she states someone will help her and she will let the employees know about it too... My daughter and I was waiting for 20 mins for someone to come help and show her what to do no one came so I went ahead and help her around the ring myself no one said anything about me being on the ring helping my daughter to skate, employees was passing us by seeing and watching while my daughter kept on falling on her ass. Since I was not on skates and just walking around I wanted to take videos and pictures to show my husband how my daughter was doing just when we were about done and sitting on the corner I hear the "DJ" announcing embarrassing me on how I am not supposed to be using my phone and not supposed to be walking around the ring. I was very mad hearing that announced from those blasting speakers for everyone to hear why did they not talk to me about it in person for the hours we spent there why does the DJ have to announce it in front of everyone?! I did not see any sign stating the fact and the employees was seeing us around the ring the whole time! from embarrassment we left and with that experience we are not going back there ever again I brought my daughter there to practice and I wanted her to know how to skate by the time her birthday comes which is next month and we were gonna have her party there with over 50 people but with that terrible experience I will not step foot in that place again nor recommend it to anyone. Employees are not doing their job and just take joy from embarrassing a pregnant woman and her child. read more