great knowledgeable service and customer care. Very accommodating. They have great selection of…read moreproducts at very good prices.

I was "assigned" this doctor by Sightbox, which i was using since I couldn't afford the exam (let…read morealone contacts or glasses) from my old optician. I didn't expect much, but I also didn't need anything out of the ordinary. Dr. Dave was SO wonderful - patient, informative, and very conscientious about making sure I knew and understood everything. He gave me some options on how to manage my aging vision (distance vision is horrific, and now I need to use reading glasses - don't get old, folks). He was really considerate of making sure I had affordable options, and I never even said anything about cost. Super fantastic experience, and I will go back again, whether I am using Sightbox or not!

My dad went here since he misplaced his glasses and it was time for a new pair! This place is…read morewalking distance from our place but also conveniently located off of Bergenline (yes they have parking too!) The employee helping my dad was very informative and not to mention a very good sales guy lol. I would recommend this place compared to big corporations like LensCraftersfor that personal 1:1 experience.

This is my second time going to eye vision contact center and I'm just so amazed at how great the…read morecustomer service is. Bob the owner is always knowing how to put a smile on my face, & Ashley is amazing, she helps you pick out your glasses, & tells you what fits for you & what doesn't, she's very professional & it's just always a pleasure making business with them! Thank you both for your service. :) #gucciglasses #miumiuglasses

Cannot imagine the world without vision. Dr Anthony explained everything perfectly during my eye…read moreexam. Front desk explained me how my insurance works and what it covered and what not. My 3 year daughter also loves this office. 10/10 recommend.

Definitely 5 stars. A small shop with a large selection of high quality frames. This is not Warby…read moreParker fast food glasses, nor does it pretend to be. Professional friendly staff. Before the optician knew that I had planned on buying a new pair of glasses, he fixed my illl fitting glasses from another store for free! Very impressed with this shop.

Walked in and they were able to repair my girlfriend's glasses pretty quickly. Very friendly and…read moreprofessional with a clean shop. Thank you guys so much.

I have been going here for over seven years and highly recommend. On my most recent visit I enjoyed…read moreseeing upgrades on the testing equipment. The staff is very friendly and bilingual in Spanish. Dr. Garita is always very kind, patient and makes sure I feel comfortable with my prescription. -For glasses they have a wide array of options depending on your budget. Will continue getting my annual exam here :) Was in between both glasses from pictures and decided on the D & G.

The eye doctor at Garita is excellent and very thorough--I would highly recommend them. However,…read morethe office staff was horrible. I had my eye exam in mid-December, but it's now mid-January, and I still don't have my glasses. The office went on a three-week Christmas vacation without ensuring orders were processed, and they shifted the blame to their servicing company instead of taking responsibility. When my glasses were finally mailed, they didn't even use next-day delivery, leaving me waiting over five days. While the doctor is great, the office staff's lack of accountability and poor customer service left a bad impression.

I have been a patient for 10 years and I find him to be thorough, competent, kind and answers…read morequestions. His office is easy to find and park at. I have recommended friends to him.

This review is regarding staff only!! Several years ago I wrote a review complaining about Dr…read more Braunstein and unfortunately things haven't change. They are short and dismissive when dealing with them. They hang up on clients. I tried to talk to billing about my insurance denying payment for my last visit in August 2026. I was trying to explain my issue, she cut me off every time. I didn't understand what she was saying because it had nothing to do with my issue. When I tried to start from the beginning, she HUNG UP ON ME. Then I called back to ask for Dr. Braunstein to call me. The same staff member answered the phone and yelled at me becaus"...I already told you I was leaving a message." and hung up again. If Dr. Braunstein wasn't such a great opthamologist the conduct of the staff would normally have me walk away.

Great local optometrist and glasses shop…read more Took my son there for his glasses and they were very good with him. Takes insurance

My family has been going to this wonderful site for decades. I just picked up my new glasses with…read moretransition lenses and they are FABULOUS!!! My exam was accurate and my new glasses make the world so much clearer. Suzette is very gracious to work with and Steve is the BEST at ensuring the glasses fit well.

I just recently got on my partners insurance and I was searching to get an eye exam & new glasses…read more I work in Astoria & this place "caught my eye". - Get it?? HA. Luckily, my insurance was accepted and I was able to get an appointment same day in the afternoon. Josh is the person who took care of my needs. He was so easy to talk to, personable, & informative. He had a good vibe & made my experience absolutely seamless. Even went over my insurance policy in detail. He prepped me for Dr. Kaur who was not only adorable, but also very kind. I felt at ease immediately, she has a very gentle touch. Josh was forever patient when it came to helping me choose my frames even though I was beyond indecisive and most likely a little annoying lol. He was a good sport and laughed at my corny jokes. We finally came to a conclusion after some additional help with Dr Kaur. Even without insurance this place is affordable so don't hesitate to walk in! Can't wait to rock my new glasses. :)

Good morning Please be advised…read more This message is for Artis L. Beatty OD and Sandipkumar Patel OD July 7th 2026-Tuesday My mother and I went to My Eye Dr. 38-03 Broadway Astoria NY 11102 718-956-3000 (Former American Eye Care Dr. Mark R Stadlen OD) for annual appointments. We both were scheduled for 3pm and 3:30pm by Peter. Paperwork was filled out for our charts and Mr. Zion assisted us very pleasant, attentive and helpful. My mother and I completed Eye exams with Zion and Peter and had a great visit with the doctor on duty due to Dr. Van being on vacation. Very great doctors. Never a problem with the doctors. We both are very displeased with the experience we had at the My Eye Dr. Queens location due to the unprofessionalism displayed from your staff members Hailey, Peter and General Manager, Rob Morrison. After seeing the doctor, doctor advised us to wait at the counter until one of the staff members came to assist. It took time for someone to come to the counter due to staff taking breaks and helping other customers. I was seen first by the doctor and no one was available to assist me with picking out the eye glasses so I went back in the room with my mother for her appointment. Once all appointments were completed my mother and I waited at the eye glass table escorted by the doctor. No one came over to serve us. Hailey was outside on a break vape smoking and Peter was on the computer Still waiting at the counter. General Manager, Mr. Rob was assisting a couple that just walked in never once did he acknowledge us at the counter. My mother asked Hailey if someone was going to come to the counter to assist. Then Hailey bumped into mother and didn't say sorry rude behavior. Still waiting at the counter. Rob was already upset due to the fact that we had a grievance letter to show him and staff member, Zion presented it to Rob and his facial expressions changed as if he was angry so he continued to make us wait. Zion put the grievance letter in our folder for review and discussion with Rob. Rob has overcharged my mother over $150 for bifocals lens over the years and the allowance always covered the expenses. Years of 2024 and 2025 multiple bills were sent to my mother for payment after paying the first amount but after a thorough investigation Health First discovered that the amounts that were spent should have not been paid. Peter comes over to serve the couple and while he's serving them with eyeglasses my mother asks Peter when will we be served and he replied he didn't know. We were next to be taken care of. This is totally unacceptable so the lady customer that was standing at the counter and started throwing up her hands and fingers and I intervened because no one was going to hit my mother. No one was aggressive but the couple but they were still served. Rob finally comes over after ignoring us the whole time and makes a comment, "Let's act like adults!" So this is where the commotion started. Still waiting to pick out eyeglasses. Unacceptable. I don't know if Rob was intoxicated or under the influence but he was acting very strange yelling at the customers me and my mother throwing his hands up and expressing are we ready to pick out the eye glasses and then kept changing his mind. Rob refuses to serve us but served the other couple that was served just by waking in. Cash customers first over insurance customers? What is going on here? Then Zion was trying to serve us so we can pick out our eye glasses however, Rob stopped the service and instructed Zion to take our appointment out the system. So our information was shredded. This is unacceptable. On the same day I contacted my mother's health insurance company to make a complaint and this matter is under investigation. My father also attended the same eye doctor location and Rob agreed to let us come back to pick out our eye glasses in 6 days from 7/14/26. Haven't heard anything as of yet. Contacted My Eye Dr. Spoke to Ava and have not heard anything from the District Manager, Mr. Erin. Thank you

I have always loved the amazing selection of frames at 10/10! Even with the recent changes, Liz…read morealways seems to find the latest and greatest styles for me. I get so many compliments on my glasses and I truly love the collection I've built over the years. I can't wait to keep adding to it. Liz, you are truly THE BEST!

I had an excellent experience with Dr. Yung-Han Chen, OD. I came in for a driver's license exam and…read morean updated prescription and new lenses for my computer glasses. Dr. Chen spent a good amount of time with me and made sure that the new prescription was going to be perfect. I haven't picked up the new prescription yet, but I'm confident that it will be perfect. The staff member who took my order was professional, courteous and knowledgeable. I'm able to keep my computer glasses while the lenses are readied; I just have to budget an hour for the lenses to be put into the frames. I was also very impressed with the store's lift for persons in wheelchairs or users of walkers, rollators, canes, etc.