I stupidly set one of those plug in air fresheners on its side on top of my tv console. It leaked…read moreand took the finish off a small area, but because it's a dark wood it was very obvious. Charles came to my rescue! He was able to refinish the area, and what he did blends perfectly with the original coloring of the rest of the finish. Charles is very talented. I highly recommend.

I referred Graves to my friend---THAT WAS A MISTAKE! They took her 2 antique Family Heirloom…read morebeautiful chairs, also took a substantial deposit of $450 and then she delivered her new expensive fabric to recover the chairs with ($1500 fabric)... only to be informed her chair chairs are not there! Either they sold them or discarded them when cleaning their warehouse... LIKE WHAT??? Who does that without first reaching out to the customer?? So upset that she used them because of me. Ugh, BEWARE!, want to give negative stars!

We had a scheduled consultation appointment for the owner to come to our house to look at our…read moreproject. And, we arranged our entire day around this appointment. Unfortunately, it was a no show. We were stood up. I called the shop and told Rachel that we had been stood up. She said she would find out what was going on and would call me right back. She never did. All around, awful customer service. One final thing: when I went to the store, the owner wanted to know if I lived with a partner. What does that have to do with making draperies? Luckily, I have found someone else to help us with our drapery needs.

The studio had a great selection of fabrics. They were very friends and willing to help with my…read moreproject.

Shaun did a great job on laying down our Laundry room floor and even found the perfect floor for…read moreour Family room and foyer. We wanted a product that was durable, but could handle a large family. The product recommended and provided is amazing. We love it. I'll try to post some pics.

This is the second home we have worked on and used Lanes for several parts of the projects. From…read morebathroom tiling and kitchen backsplashes to flooring, the showroom staff and their installers have been a joy to work with. I would definitely recommend them!

Got over 50 church chairs upholstered…read more It saved me tons of money and it was done quickly too. Lake Wylie Upholstery was able to work with my schedule and help me so much! I can not say how thankful for your beautiful work you did for us!

Asked for a quote for upholstery of a sectional, have no specified time of when it needs to be done…read moreand the response was declined because they are booked at this time. Okay well what about the future? Guess they didn't care for my business at any time. Customer service and honesty means a lot and this business is missing it. Editing review to add based off of business response: My rating is accurate as I received a negative experience with my back and forth communications with this business. Do they deserve a 1? No because I did not use them, so I can't attest to their work. But do they deserve a 5? No. Whether I chose to use them or not, my contact with them from start to finish is all part of my involvement with this business. They could have handled the situation differently. All other businesses that I have contacted at this time that have either said they are booked, can't do anything because of the COVID issues, or are just waiting on me to make a decision, have all responded with giving me rough estimates for the job and will give me firm estimates and help me when they can get me on the schedule. This was a very different experience with this business who is now "willing" to help. Hopefully they can use this feedback to learn how to positively respond to potential customers even if they are not in agreement.

For a year now I have been trying to get a wheelchair cushion that I can use. After purchasing four…read morefailures I thought I would get one made. That was easier said than done. Most people I contacted would not return my calls, that is, until I contacted Hometown Upholstery at 1074 India Hook Rd. Brian took my information down and said he would do it. At last I found a business that I could talk to.

Just called and the person who answered was a total A## hole. I asked for an estimate and said…read morethat's ok thank you. He said, you can't expect someone to come out for $50. I never told him that I had any expectations, I simply said no thank you. What a jerk!!

Quintin did an excellent job of cleaning our rugs; this time, he also cleaned our furniture: four…read morechairs and one couch. We had an odor problem from our three small dogs, Quintan offered extra elimination spray for urine smells. Besides being a great guy with reasonable pricing, he does excellent work and is very detailed. The furniture and rugs came out smelling fresh and looking great.

They did a great job and were really nice people. i won't hesitate to use them again.read more

Very responsive and did a great job cleaning our couches and chairs in our living room.read more

Had an amazing experience with Jon (the owner) and his crew. Jon showed up right on time for the…read moreestimate and came with samples which made the process incredibly easy. The estimate was provided to me on the spot (no waiting a week for a quote). His guys moved my bigger furniture items which was a huge help, and installed the flooring on the first floor of my townhome in about half a day. Everything was put back where it was and clean when all was done. The price was right on the money for the services needed and will definitely use Benson Floor Covering for my next project.

Jon was great to work with; he did about 2200sq ft of new carpet in our home. He scheduled us…read morequickly as we were listing our house for sale. The crew did an excellent install and the carpet looked fantastic. Pricing was very good, too. we are getting ready to do new flooring in our new home and will be calling Jon for sure!