What a great experience upgrading our kitchen countertops to granite with Asso Stone!…read more Aurelia was GREAT in helping us from start to finish! The service we received was top notch. Very friendly, helpful, and professional business. We couldn't be more pleased with our experience! Even after the job was done and the final bill was paid, we found something that needed to be fixed in a small corner of the countertops. I called Aurelia about it, sent her a picture, and she had someone out at our house THE SAME DAY and they got it fixed! We are 100% satisfied with how it looks, and we couldn't be happier with how everything was handled! If you're looking to upgrade your kitchen, definitely give them a call. You will be pleased with the price and the quality! Thanks again Asso Stone and Aurelia!

Take your business elsewhere. This company does not conduct business in a respectful or…read moreprofessional matter. Had multiple issues because of the lack of communication and not following back with any issues that came up, as well no sense of urgency to fix an issue that their employees had created. After the project got completed I got an apathetic apology from the owner over the phone instead of in person as he did know that I would be stopping by. Running a business is about building strong relationships with the members of that community with integrity. Save yourself the headache and frustration.

If I could give Metro Stone and Granite 0 stars, I would. Their workmanship is shoddy, their…read morecustomer service dismissive, and they absolutely refuse to stand behind their product. We moved into our new home excited about the quartz countertops and bathroom sink they installed. That excitement quickly turned to frustration when we discovered glue left on the quartz and etching on the bathroom sink. These defects were not visible during the builder's "quality inspection" -- only after we actually moved in, cleaned the surfaces ourselves, and saw them under normal daily use. When we raised these issues, Metro Stone and Granite's response was to shrug it off and blame us, insisting we should have caught it before moving in. To make matters worse, they sent out a technician who didn't even know the difference between granite and quartz, and proceeded to lecture us about how Windex can etch granite -- which is irrelevant, because we don't even have granite. This company does not take accountability, delivers subpar work, and treats customers like they're the problem. Save yourself the headache and go elsewhere. Metro Stone and Granite is unprofessional, careless, and completely unworthy of your trust.

Trey and Metro Stone were great to Work with on the remodel…read moreof my house in Charlotte. The process was Great and everything worked out beautifully . I'm so happy with the final results. Thank you Trey and Metro Stone & Granite for a great enhancement to my home ...

Highly recommend! What a great no frills place to get high quality cabinets and doors. Super…read morefriendly and very easy to work with. Contractor friendly!

Needed a slab door to replace a current frame with sidelights. Found a door here, need a small…read morerepair and the hinges and locks cut. They went out of their way to help, choose, options, etc. Even let me take a current slab they had home to double check the measurements. Finished it in two days and we absolutely love it. Great price, experience and purchase. This is the way things should be handled everywhere. Old school. Will be back when we need anything else. Charlotte store has great people working.

Great experience with Carolina Quality Flooring & Cabinets for our bathroom remodel! Teresa and…read moreMike were easy to work with and provided exactly what we wanted for an excellent price compared to other estimates we received. Turned out beautiful!

We used this company to remodel our kitchen last year and they did such a great job we just hired…read morethem again to remodel our bathroom. I would recommend them to anyone who is more interested in quality and value than a flashy sales pitch and fancy showroom. We had all the same installers as we had last year which says a lot about the company. Would highly recommend and will use them again!

Dropped in to see if they were interested in helping me with a wet bar I wanted in my master…read morebedroom area. The main rep was apparently busy so the junior rep helped me as best she could. I horsed her up with some conceptual designs I made and left. I did receive a final design back from the senior rep shortly after, which included a request to contact her back if I had questions. I reviewed and prepared comments which I returned shortly after. 13 days have gone by with no response at all. So, they must be a really, really, really, really busy place. But based on the reviews maybe I should look elsewhere anyway.

Proper installation would have taken 20 minutes longer and cost $2 in materials, now it's a $600…read morerepair job. Owner doesn't return calls. I won't trust another home to Universal Stone of Charlotte. @UnivStone

Great place to do business. The staff is very knowledgeable, professional, and happy to help…read more They have high-quality material. Any serious contractor should have an account here.

A great resource for domestic hardwoods. The milling of their boards is quite good and they paint…read morethe board ends to prevent checking. I found some figured soft maple in 8/4 thickness. Easy to select boards and to do business with. I am a returning customer!

I have rented from them for close to 4 years now. They are very speedy at responding to any…read morecomplaints, and the maintenance is very good at repairs. URealty is a very fair and professional company. I would highly rank and recommend them to those who really care about the quality of their rental experience.

ONE STAR IS TO KIND!, let me first by saying the inconvenience this company has put on me and my…read morefamily is laughable. I expressed extreme interest in a rental property in Charlotte NC in the Mc Dowell Farms Community after researching the company I called them and left multiple messages explaining how I'd like to view the property so I can see if the floor plan meets my family's needs my mother called as well and we also sent emails. After weeks and weeks without any response I felt the need to pay the office a visit in the town of Pineville. Me and my mother were greeted by the receptionist whom was very shocked that I payed them a visit I told her that I was extremely interested in the property she told me to write down my contact information as well as my mother's I then received a text message asking that I set up an appointment to view the home I became very excited to be told that they have to reschedule. So I wait expecting to hear something.. NOTHING was heard SO I reached out and was then told that the property was given to another applicant I was immediately frustrated with the LACK of communication and customer service this company has. After expressing my frustration I then received another message saying "Bryan" wants to speak with me at 430pm Est I agreed I started to speak with Bryan and Immediately sensed that LOAD OF CRAP he was telling me and my mom on the phone I never heard a Land Lord moving one tenant from one property to another because they have been his renter for 5yrs and he's a great person. WHAT A BUNCH OF BALONEY! here's a little message for BRYAN " you need to get your team together or hire a team of call reps to handle everything because the communication SUCKS! I will NEVER recommend this company to anyone looking to rent or purchase a property!

Don't walk. Run to this fabricator. Not only do they design, supply and fabricate your countertop…read moreneeds but they install as well!!! Just an awesome family over there by the tracks!

I'm very disappointed in my experience with Harkey Tile and Stone…read more I went to them for my bathroom remodel, worked with Terri Wheeler on design and tile choices. Everything seemed to be going smoothly until she recommended a tile installer. When we were working on measurements, Terri stated that they don't sell tiles "by the tile" they come in square feet. Technically this is correct but when trying to figure out the square feet needed for each tile, Terri kept saying that they are not responsible for measurements and the installer is responsible. Well, Terri had the measurements and did the math but when it came down to doing the deal she wanted to release her liability and I ended up ordering more tile than I probably should. Because the installer broke my tiles I had to reorder and guess what- The person at Harkey taking the order never asked how many square feet I needed. My 24 x 48 tiles came in a box of 2 and my 12x24 floor tile came in a box of 6 tiles. Getting Terri to call me back was a process, there was ALWAYS an excuse and on one call she even divulged personal information about someone at Harkey that was none of my business. I'm not sure if she felt this would soften my bad experience but it only made me question her even more. After having a very challenging and bad experience with the installer that Harkey recommended, I reached out Drew Messenger, manager, to try and get my problem resolved. At this point I was already 2.5 months into a very small and simple bathroom remodel. Drew said he would assist in getting it resolved. Well, he did to a certain point. After back-and-forth with Harkey and the tile installer I ended up having to threaten litigation to the tile installer to get my bathroom completed. I was left with a USED vanity that was improperly installed, etched marble floor, grout haze on tiles, damaged drain cover and personal items that were used and or taken from my home. During this whole process, I was also getting a quote from Harkey on installing my kitchen countertops. Terri forwarded me an email with my updated quote that was $665 over my original quote with a note in the email from Drew to "increase each at $200 each". When I asked Drew why he emailed Terri with the increase his response was "Since you retained a lawyer for your issues regarding your tile installation and threatened to use them leads us to believe you'll be happier with a different fabricator and to consider my quote null and void." Drew is right! After my experience with Terri Wheeler and Drew Messenger at Harkey Tile and Stone, I do not want to work with them on any other project and I would advise you to consider what I wrote. Definitely do not rely on them for install recommendations! Know your measurements and don't let them tell you that they don't know how many tiles come in an order because they do. The tile I purchased was "their most popular tile" so to say you don't know how many tiles come in a box is an outright lie. In addition to the lack of customer service, their prices are higher than others that I have found in the area--SAME product and better customer service.