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Interior Motives

5.0 (1 review)
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Services - Interior Motives

Home interior design

Partial home interior design

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4 years ago

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Coastal Home

Coastal Home

(14 reviews)

$$

I am writing a follow up review in this business. I previously boasted about working with them…read morethroughout my sales process. (New house of furniture) I assume they want your business but they massively fail at follow up. For more than six months I have been trying to get this business to help with a damaged item, they say they will have their service gal (now no longer employed there) and most recently a new guy (that has taken over their warranty and or service. It has been so long with zero help I assume when I finally show up in person YET again they will say out of warranty! I wish I had bought my house of furniture somewhere else that doesn't sale sale sale and no f/u after the sale! Poor business practice

Hubby and I have shopped this store for a year now. The first time a year ago it was to see what…read morethey had as we were in the process of building a new home in the area. In that first visit what really stood out was the pictures. They are a step above any one else's in the area. I fell in love with a particular one with oyster shells. The colors were amazing. Sadly I didn't buy it right than and there as I never saw another one like it on all my visits that followed. Now a month ago already in the new house we were shopping here and saw a dining room table we liked. Unfortunately the chairs that were displayed with it didn't really go. So we proceeded to look all over the store for possible choices. The two salespersons working there did little to nothing to assist us. In fact on that particular day there was not one other customer in the store. Needless to say we ended up leaving and eventually buying the perfect dining room set for us elsewhere. So why go back? Because we like their pictures and we aren't going to let two individuals stop us from shopping. On our return it was Saturday of Memorial Day weekend and they were having a 20% off sale on the pictures. We luckily spotted an octopus picture that would be perfect in our family room with an octopus bowl as well. Also in metal in a seafoam green color we got a school a fish. Lastly a sea turtle just love it don't know exactly where it will be hung yet a definite keeper. Guess what happened a whole store full of sales associates that actually helped us take the items down from where they were hanging, brought them to the register for us and even assisted us in getting them Into our car. Moral of this review if you see something you like in a store don't let someone else's poor attitude and performance not allow you to get what you want.

Furniture Outlet

Furniture Outlet

(23 reviews)

Buyer beware! I purchased from Furniture Outlet many years ago and was satisfied so I recently…read morewent back to buy a new dining table set and an electric recliner. The dining table is great. The recliner is not great. Within 2 days of the chair being delivered on 3-5-2026 the motor froze and the chair was unusable. The store picked the chair up on 3-12-2026 to repair it. Since then, now 30 days later, I have had to call the store weekly to try and find out when I will get the fully paid for chair back. The sales lady, Liz, tells me that it is not under her control and advised the in house repairman, Sam, has to update me. Sam never calls back so I keep calling the sales lady who can only tell me a motor was ordered. Just the other day I asked for a brand new chair to be delivered as I should not have to wait for a dud chair they sold me to be repaired. She would not commit to that and said Sam would call me. Well, Sam did not call me as usual. It is ridiculous that this store will not fulfill this order in a timely manner and does not communicate. They also do not refund or I would have requested a refund two weeks ago and gone elsewhere. Be sure you are aware this store will not refund purchases and be prepared for terrible service for problems after the sale. I can't recommend this store after this experience. I asked to speak to the owner and was told they are on vacation - very convenient. I called again today and still no call back. Buyer beware.

Terrible! At first everything was great and then downhill from there. They delivered the wrong…read moredining room set and month after month they said it was coming. After eating at a card table for 4 months, we picked out a different set. I thought that they'd match the price of the original, but we had to pay the difference. It came and all was fine. The tabletop got ruined so we ordered a new one. They brought the wrong one! The next one they delivered had a defect, so they took it back and back to eating on the card table. It was supposed to be delivered yesterday, but was not because of 2 excuses. We waited for 4 hours. We were supposed to be the first delivery at 2:00, but it's now 5:15 and no delivery and another excuse and another day of waiting for 4 hours. No more Furniture Outlet for us!

Discount Furniture & Mattress Outlet - We'll also help you choose wall color, do window treatments and help you decorate!!

Discount Furniture & Mattress Outlet

(12 reviews)

$$

12 years ago we completely furnished our newly purchased condo with furniture selected at Discount…read moreFurniture. MJ and her staff helped make this job easy by advising us about fabrics, appropriate size needed etc. MJ made a personal visit to our home to advise us. The furniture we selected was ordered and arrived in a timely fashion. The quality is superb and the price is reasonable. As the years passed, we only shopped at this store when we needed carpeting and new mattresses. We recently replaced our sofas to update our living room.The service we receive is exceptional and we highly recommend shopping at this fine furniture store.

Several years ago we had a fire that completely destroyed our unit. One bedroom had two single beds…read moreand as grandchildren were added to the family's we decided to get some bunk beds. We had purchased from MJ and went there for help. A part time employee helped us and we went home to measure and plan what to purchase. When I called back to make the purchase I got MJ who told hi Me I really needed something more suitable. The wife and I looked at the pictures on line and bought into MJ's recommendations. Twice as expensive but better per MJ. Delivery was unpleasant as the men didn't like anything about the job. Parking, stairs, assembly and more. Later they complained that they had to do a lot of extra work. Just not true. Once we say the furnishings in the room we hated the bunks. I asked MJ to take them back and she basically refused but offered 30 cents on the dollar. We had a flurry of text messages and one face to face where she told me off. At that point I gave up. We will never shop there again. MJ is confrontational and very difficult. I will not recommend her or her store to anyone ever. If anyone wants some really big white bunk beds I have 2 for sale.

Interior Motives - interiordesign - Updated May 2026

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