Amada Geneva has done an excellent job taking care of my mother-in-law. I don't know where we would…read morebe without them. They really improve the quality of life for the whole family...not just my Mother-in-law. So happy we found them and I've recommended them to friends who face similar challenges with their aging parents or loved ones.

I am extremely disappointed with my experience working for Amada Senior Care (Geneva location)…read more As a caregiver, I was expected to report to client homes during severe winter weather conditions, even when travel was unsafe and dangerous. On more than one occasion, I risked my personal safety attempting to reach clients during winter storms, with little regard shown for caregiver well-being or road conditions. The pressure to "make it work" regardless of weather was overwhelming and unsafe. My employment was ultimately terminated without prior written warnings or progressive discipline, despite my efforts to communicate concerns and remain professional under stressful circumstances. The termination process felt abrupt, unsupported, and lacking transparency. Caregiving is already emotionally and physically demanding. Caregivers deserve clear communication, reasonable safety considerations, and fair treatment--especially when they are putting their lives at risk to care for vulnerable clients. Based on my experience, I would caution prospective caregivers to carefully consider how this company handles safety, communication, and employee concerns.

I am new to the company, but the hiring process was one of the best that I ever had. The people in…read morethe office are so humble I love the way They explained everything to me step-by-step. The higher process was one of the best experience I've had for a while, recommend for people who apply to this office. Their staff are incredibly nice and very professional. Yours truly, Asusena Toledo

Right at Home came through for us when a family member needed immediate, short term 24-hour care…read more Jeanette, the owner, took my initial call and was helpful, responsive, and understood the sense of urgency. Liz was thorough and conscientious at the initial meeting. She took her time to understand our needs and provided guidance for the care team to make sure they understood as well. Rachel and Crystal were kind and provided both attentive and respectful care. Care notes were detailed and completed daily. All involved were genuinely interested in making sure the care provided was exceptional. Thank you for your help in our time of need.

This company is very arrogant. Yes of course they go above and beyond and work shifts themselves…read more They are all about the money. They do not care about the caregivers. They rate on a previous employers pay and request previous paychecks. Andria speaks to you like a child. One of her favorite sayings is: "Like I said". Very immature office staff. The company has nothing to offer their employees. Caregivers stay clear away. Clients good luck. They will fill the shift themselfs.

Professional and extremely caring staff! We have been using AH In Schaumburg for a while to help my…read moregrandparents with some help around the house and reminders to stay on top of their medications and appointments. The staff and owners are very knowledgeable and always willing to help with anything they can. They not only serve Schaumburg but the surrounding area as well! Prices are very reasonable. You get what you pay for! We know our grandparents are well taken care of everyday! If you are in need of care don't hesitate to give them a call! You will not find anyone more qualified for the job than assisting hands!

I've been working with this company as a caregiver for about a month now, and I'm very happy with…read moremy experience so far. My case manager, Mary S., has been incredibly understanding and supportive. She really works with my schedule, which makes a huge difference, and I appreciate how flexible and accommodating she is. It's clear that she values staff and makes an effort to ensure everything runs smoothly. One thing that stands out is how she recognizes and appreciates good work. Feeling acknowledged for what I do motivates me to continue providing the best care possible.

Behalf Mr. Michael Collins, Mary is very capable our relationship with her understanding and…read moresituations when I need when the caregiver need to stay longer, and coming early for doctor appointments. She has no problem adjusting the schedule.

I've been working with Senior Helpers for a couple of months now and let me tell you, this company…read moreis amazing! The entire staff is super friendly and helpful in providing patients to care for. You can tell their hearts are in the right place and the pay is . Erik, Jeannine and Lynn are the best at handling the schedules and sending out shifts! They are always available to help answer any questions and they truly care about their employees as well as the patients we care for! Thank you!!!

We were in need of a senior care provider for a family member. We found Senior Helpers of…read moreNaperville Southwest. What a great experience! The caregiver is incredibly skilled and helpful. The office staff are so kind and patient. If you need caregiver assistance for someone you love, give them a call 331-281-0728.

When my father returned from the hospital towards the end of his battle with cancer, he needed…read moreprofessional care. For four weeks prior to his returning home I spent countless hours calling, interviewing, and screening home health care agencies and workers. To say the least it was exhausting and disappointing. Many agencies made hopeful promises but failed miserably on the interviews. Thankfully, I happened upon Margalit Tocher and her agency Home Care Assistance of Chicago. I am very glad that I did. Margalit spent more than a couple of hours on the phone and in person answering all of my family's questions and concerns. She brought her suggested care giver for my father to the hospital for an interview. The interview went well. Yet, when my father returned home it was determined that he needed not just care but 24 hour help. These were going to be his last days. The situation was overwhelming. Margalit immediately assembled a team of two care givers. The two caregivers sent, Renata and Alicja, were like a miracle to me and my family. They cared for my father in a way that one could only hope for. They were kind, gentle, efficient, knowledgeable, and respectful. I cannot express enough what it meant to have this caliber of care. It meant that my family could focus on spending the last days with my father without having to worry about his care and comfort. They made a very difficult situation into one that was as peaceful as it could be. I, and my family, will never forget how Home Care Assistance of Chicago and Margalit Tocher for going above and beyond my family's expectations. I can only wish my experience on any family going through the same thing. I give Home Care Assistance of Chicago my highest recommendation! - Eric

They provided professional and excellent care for my mother when I needed someone fast. Jenny…read moreCastillo met with us at our house and thoroughly explained their services. The next day she had a caregiver for my mom and they got along very well. What a relief! Thanks again Jenny!

BEWARE!! LivHome bought out Chicagoland Caregivers several months ago and ever since then, the…read morequality of service has been shockingly unacceptable. LivHome is aiming to be a corporate giant and capitalize on an aging population. What they "care" about is the bottom line: their profit. They've moved to a pricing structure that nickles and dimes the client. For example, if the caregiver helps the client make a phone call, then they must note it and charge for it. If they help the client with walking, then again, they charge extra. In addition, they are bullying and lying to long-time caregivers by saying they are not allowed to work extra hours, even if their weekly cumulative hours are not excessive (approx. 45 per week). The reason? Because they don't want their caregivers becoming too close to the client because they then run the risk of losing the caregiver. I've NEVER received a call from a supposed "care manager" or "care coordinator." Take my advise: go with another agency or hire a private caregiver. You'll undoubtedly receive much more compassionate service at a lower price.

I hired LivHome for care giving services upon my discharge from a skilled nursing facility. They…read morewere one of three services recommended to me by the nursing facility. I also knew someone involved with the organization. The care manager came out to visit with me and reviewed their services and my situation. I was told I would have to pay a higher rate because of my condition and that I have a cat. I was told there would be no problem with anything I was asking for including transferring. We discussed the type of caregiver I would need given my size. Again, I was told it was no problem. In 3 months' time, I had 5 caregivers. They included one that put her television watching ahead of helping me, one that cleaned the carpet by sweeping it with a broom and watching the dryer as the laundry finished, and one who told me up front she wanted a live-in position. I never requested a change; I always tried to work with them. The care manager always made excuses for the caregiver. It appeared to me that they were more concerned with fitting the caregiver's requests and schedule than the client. They made it seem that my request for someone to be proactive was very unusual. Furthermore, every time the care manager had to visit me, call me or work on my case, there was a $110 charge. The last caregiver I had was very good but she had just started working in the office so her hours were limited. There was one time I went 3 weeks without service. I asked the care manager what the problem was. He said it was a combination of 3 things: the # of hours I wanted (4 hrs. per week), my location (5 miles from their office) and the fact that I have a cat. All of the caregivers I had with the exception of the last all lived on the South or West side of the city. The final straw came last week when I was hospitalized for 2 days. I called the care manager to tell him what was going on and that I would need someone upon my discharge and going forward for about a week until I got my strength back. He said no problem and that he would call me daily. I called him the next day as soon as I found out I was being discharged. He sounded annoyed that I was calling so late for services. He was able to confirm my regular caregiver but no one called to tell me this or what time she would be here. During her visit, I asked who would be here the next day. She looked at me dumbfounded and said no one. I was told they worked on it all night but couldn't find any one. I was very frightened because I was extremely weak and alone. Furthermore, the caregiver the night before had locked the door despite my several instructions to leave it unlocked and she had left my transfer board out of my reach. I found out later that the care manager had spoken to one of the people I listed on my application about my situation. He spoke to him without my knowledge and told him more about the situation than he told me. I could understand if I was elderly and wasn't in my right mind but I'm young and am fully aware of what's going on. I felt very betrayed. He told the person he had no hard feelings. Well, that makes one of us! I would only go with them if you live South or West of the city and you want to be nickeled and dimed for the services. There are much better services out there who deserve your business.

This business, especially this company in South Elgin is the Cadillac of all home care that I know…read moreof. It is run with the utmost integrity and love for people. Their standard of excellence surpasses most companies you can find. The great love and compassion for people that the owners have is trickle down into the well screened and trained employees. They keep the bar high so that their clients can be loved and valued. This is what I know to be true of Visiting Angels in South Elgin.

I worked for this agency for many years and I witnessed commitment and integrity in all aspects of…read moretheir business. They serve their community and clients with care and professionalism. It's very easy to talk about them as a trusted homecare provider.